New York City / Technology & Innovation

Agency file

Technology & Innovation

Source file: New York City — Citywide Payroll / ingested Jun 18, 2026

The Technology & Innovation provides technology and information-systems services that support other government operations.

In 2025, this agency had 1,790 employees with median total compensation of $98,780; the highest distinct record was $282,317.

Year: 2025
Total payroll: $172.9M
Employees: 1,790
Median total: $98,780
Highest record: $282,317

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

-$2,332$209,285+

Hover a bar for its range; click to filter the list below.

How 2025 total compensation is spread across the 1,790 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($98,780) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

Base — $92,285 (96%)
Overtime — $1,409 (1%)
Other — $2,888 (3%)
Benefits — $0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th

25th

Median

75th

90th

$11,425

$46,973

$98,780

$141,493

$170,345

The pay ladder for this department. Someone at the 90th percentile earns $170,345 — more than 90% of the department; the 10th percentile earns $11,425. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

Call Center Representative

361 · $35,661

Computer Systems Manager

225 · $154,041

Computer Specialist

142 · $134,442

Certified IT Administrator

120 · $145,656

Computer Associate

85 · $99,847

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Compare

Similar departments

Departments elsewhere with the most similar mix of roles — a proxy for the same kind of agency, matched by workforce composition rather than name. Pay is not cost-of-living adjusted.

Communications City of Greensboro70% match
Financial Information Services Agency New York City44% match

Record list

Employees

Page 2

Michael Withers

Call Center Representative/Technology & Innovation

2025 total comp

$52,256

Base pay: $45,436
Overtime: $2,215
Other pay: $4,605
Benefits: $0
Total compensation: $52,256
Hire date: 2019-07-08
Pay basis: Annual
Work city: Manhattan
Middle name: K

Source-specific fields

Base Salary: $46,885
Leave Status as of June 30: Active
Overtime Hours: 69
Payroll Number: 858
Regular Hours: 1,820

Michael Withers holds the role of Call Center Representative at Technology & Innovation based in Manhattan. Hired in 2019, they have about 6 years of service. In 2025, their total compensation was $52,256.

Jacqueline Rhodes

Call Center Representative/Technology & Innovation

2025 total comp

$52,181

Base pay: $45,436
Overtime: $5,252
Other pay: $1,493
Benefits: $0
Total compensation: $52,181
Hire date: 2018-10-22
Pay basis: Annual
Work city: Manhattan
Middle name: S

Source-specific fields

Base Salary: $46,885
Leave Status as of June 30: Active
Overtime Hours: 166.25
Payroll Number: 858
Regular Hours: 1,820

Jacqueline Rhodes is a Call Center Representative at Technology & Innovation based in Manhattan. Their tenure dates to 2018, about 7 years. 2025 total compensation came to $52,181.

Ida Khuu

Call Center Representative/Technology & Innovation

2025 total comp

$52,181

Base pay: $45,436
Overtime: $0
Other pay: $6,744
Benefits: $0
Total compensation: $52,181
Hire date: 2012-07-16
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $46,885
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,820

Ida Khuu works as a Call Center Representative for Technology & Innovation based in Manhattan. Their tenure dates to 2012, about 13 years. Ida earned $52,181 in 2025.

Sheneka Parris

Call Center Representative/Technology & Innovation

2025 total comp

$52,150

Base pay: $45,436
Overtime: $3,577
Other pay: $3,137
Benefits: $0
Total compensation: $52,150
Hire date: 2019-02-11
Pay basis: Annual
Work city: Manhattan
Middle name: M

Source-specific fields

Base Salary: $46,885
Leave Status as of June 30: Active
Overtime Hours: 111
Payroll Number: 858
Regular Hours: 1,820

Sheneka Parris holds the role of Call Center Representative at Technology & Innovation based in Manhattan. Their tenure dates to 2019, about 6 years. In 2025, their total compensation was $52,150.

Iris Canales

Call Center Representative/Technology & Innovation

2025 total comp

$52,119

Base pay: $45,436
Overtime: $26
Other pay: $6,656
Benefits: $0
Total compensation: $52,119
Hire date: 2018-10-22
Pay basis: Annual
Work city: Manhattan
Middle name: N

Source-specific fields

Base Salary: $46,885
Leave Status as of June 30: Active
Overtime Hours: 1
Payroll Number: 858
Regular Hours: 1,820

At Technology & Innovation, Iris Canales serves as a Call Center Representative based in Manhattan. They have served since 2018 (about 7 years). Their 2025 pay totaled $52,119.

Stephen Nesbit

Community Coordinator/Technology & Innovation

2025 total comp

$52,090

Base pay: $52,090
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $52,090
Hire date: 2023-06-19
Pay basis: Annual
Work city: Brooklyn
Middle name: J

Source-specific fields

Base Salary: $84,141
Leave Status as of June 30: Ceased
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,126.98

Stephen Nesbit is a Community Coordinator at Technology & Innovation based in Brooklyn. Their tenure dates to 2023, about 2 years. 2025 total compensation came to $52,090.

Virona Campbell

Call Center Representative/Technology & Innovation

2025 total comp

$52,079

Base pay: $46,280
Overtime: $0
Other pay: $5,799
Benefits: $0
Total compensation: $52,079
Hire date: 2003-01-06
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $47,962
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,820

Virona Campbell is a Call Center Representative at Technology & Innovation based in Manhattan. Hired in 2003, they have about 22 years of service. 2025 total compensation came to $52,079.

Samantha Montes

Clerical Associate Most Mayoral Ag/Technology & Innovation

2025 total comp

$52,053

Base pay: $51,778
Overtime: $258
Other pay: $17
Benefits: $0
Total compensation: $52,053
Hire date: 2019-05-28
Pay basis: Annual
Work city: Manhattan
Middle name: J

Source-specific fields

Base Salary: $56,201
Leave Status as of June 30: Active
Overtime Hours: 9.5
Payroll Number: 858
Regular Hours: 1,820

At Technology & Innovation, Samantha Montes serves as a Clerical Associate Most Mayoral Ag based in Manhattan. Their tenure dates to 2019, about 6 years. Their 2025 pay totaled $52,053.

Maria Shields

Call Center Representative/Technology & Innovation

2025 total comp

$52,032

Base pay: $45,513
Overtime: $35
Other pay: $6,484
Benefits: $0
Total compensation: $52,032
Hire date: 2005-05-23
Pay basis: Annual
Work city: Manhattan
Middle name: C

Source-specific fields

Base Salary: $46,987
Leave Status as of June 30: Active
Overtime Hours: 1.25
Payroll Number: 858
Regular Hours: 1,820

At Technology & Innovation, Maria Shields serves as a Call Center Representative based in Manhattan. Their tenure dates to 2005, about 20 years. Their 2025 pay totaled $52,032.

Khalid Sena

Community Associate/Technology & Innovation

2025 total comp

$52,015

Base pay: $52,015
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $52,015
Hire date: 2023-01-09
Pay basis: Annual
Work city: Manhattan
Middle name: L

Source-specific fields

Base Salary: $53,673
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,820

Khalid Sena is a Community Associate at Technology & Innovation based in Manhattan. They have served since 2023 (about 2 years). 2025 total compensation came to $52,015.

Brianna Glover

Community Associate/Technology & Innovation

2025 total comp

$52,015

Base pay: $52,015
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $52,015
Hire date: 2023-01-09
Pay basis: Annual
Work city: Manhattan
Middle name: C

Source-specific fields

Base Salary: $53,673
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,820

Brianna Glover works as a Community Associate for Technology & Innovation based in Manhattan. Hired in 2023, they have about 2 years of service. Brianna earned $52,015 in 2025.

Shavonta Edwards

Call Center Representative/Technology & Innovation

2025 total comp

$51,805

Base pay: $44,905
Overtime: $4,708
Other pay: $2,192
Benefits: $0
Total compensation: $51,805
Hire date: 2018-12-03
Pay basis: Annual
Work city: Manhattan
Middle name: N

Source-specific fields

Base Salary: $46,885
Leave Status as of June 30: Active
Overtime Hours: 151
Payroll Number: 858
Regular Hours: 1,820

Shavonta Edwards holds the role of Call Center Representative at Technology & Innovation based in Manhattan. Their tenure dates to 2018, about 7 years. In 2025, their total compensation was $51,805.

Nelson Davila

Call Center Representative/Technology & Innovation

2025 total comp

$51,598

Base pay: $45,726
Overtime: $0
Other pay: $5,872
Benefits: $0
Total compensation: $51,598
Hire date: 2003-01-05
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $47,389
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,820

Nelson Davila holds the role of Call Center Representative at Technology & Innovation based in Manhattan. They have served since 2003 (about 22 years). In 2025, their total compensation was $51,598.

Shaunita Wilson

Call Center Representative/Technology & Innovation

2025 total comp

$51,366

Base pay: $45,513
Overtime: $0
Other pay: $5,853
Benefits: $0
Total compensation: $51,366
Hire date: 2006-02-13
Pay basis: Annual
Work city: Manhattan
Middle name: R

Source-specific fields

Base Salary: $46,987
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,820

Shaunita Wilson is a Call Center Representative at Technology & Innovation based in Manhattan. Their tenure dates to 2006, about 19 years. 2025 total compensation came to $51,366.

Marggie Mitchell

Call Center Representative/Technology & Innovation

2025 total comp

$51,244

Base pay: $45,539
Overtime: $0
Other pay: $5,705
Benefits: $0
Total compensation: $51,244
Hire date: 2005-01-03
Pay basis: Annual
Work city: Manhattan
Middle name: A

Source-specific fields

Base Salary: $47,014
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,820

Marggie Mitchell works as a Call Center Representative for Technology & Innovation based in Manhattan. Hired in 2005, they have about 20 years of service. Marggie earned $51,244 in 2025.

Natacha Vilme

Call Center Representative/Technology & Innovation

2025 total comp

$51,178

Base pay: $42,971
Overtime: $4,722
Other pay: $3,484
Benefits: $0
Total compensation: $51,178
Hire date: 2023-07-10
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $45,155
Leave Status as of June 30: Active
Overtime Hours: 147
Payroll Number: 858
Regular Hours: 1,820

Natacha Vilme holds the role of Call Center Representative at Technology & Innovation based in Manhattan. Hired in 2023, they have about 2 years of service. In 2025, their total compensation was $51,178.

Michael Moore

Call Center Representative/Technology & Innovation

2025 total comp

$51,150

Base pay: $45,574
Overtime: $963
Other pay: $4,613
Benefits: $0
Total compensation: $51,150
Hire date: 2015-01-26
Pay basis: Annual
Work city: Manhattan
Middle name: S

Source-specific fields

Base Salary: $46,885
Leave Status as of June 30: Active
Overtime Hours: 29
Payroll Number: 858
Regular Hours: 1,820

Michael Moore holds the role of Call Center Representative at Technology & Innovation based in Manhattan. Their tenure dates to 2015, about 10 years. In 2025, their total compensation was $51,150.

Jennifer Welsh

Call Center Representative/Technology & Innovation

2025 total comp

$51,016

Base pay: $45,436
Overtime: $994
Other pay: $4,585
Benefits: $0
Total compensation: $51,016
Hire date: 2019-12-02
Pay basis: Annual
Work city: Manhattan
Middle name: R

Source-specific fields

Base Salary: $46,885
Leave Status as of June 30: Active
Overtime Hours: 30
Payroll Number: 858
Regular Hours: 1,820

Jennifer Welsh holds the role of Call Center Representative at Technology & Innovation based in Manhattan. They have served since 2019 (about 6 years). In 2025, their total compensation was $51,016.

Trisha Vargas

Call Center Representative/Technology & Innovation

2025 total comp

$50,985

Base pay: $45,436
Overtime: $0
Other pay: $5,548
Benefits: $0
Total compensation: $50,985
Hire date: 2014-09-22
Pay basis: Annual
Work city: Manhattan
Middle name: L

Source-specific fields

Base Salary: $46,885
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,820

Trisha Vargas is a Call Center Representative at Technology & Innovation based in Manhattan. Their tenure dates to 2014, about 11 years. 2025 total compensation came to $50,985.

Annmarie Thorpe

Call Center Representative/Technology & Innovation

2025 total comp

$50,903

Base pay: $45,436
Overtime: $2,400
Other pay: $3,067
Benefits: $0
Total compensation: $50,903
Hire date: 2019-05-28
Pay basis: Annual
Work city: Manhattan
Middle name: A

Source-specific fields

Base Salary: $46,885
Leave Status as of June 30: Active
Overtime Hours: 78
Payroll Number: 858
Regular Hours: 1,820

At Technology & Innovation, Annmarie Thorpe serves as a Call Center Representative based in Manhattan. They have served since 2019 (about 6 years). Their 2025 pay totaled $50,903.