Director, Information Technology Customer Services Field Support

Lead staff and operations — set priorities, allocate resources, and oversee program delivery.

1 employees hold this title in Technical Operations. Median total compensation for the role is $109,803, above the department median of $99,637.

Employees: 1
Total payroll: $109.8K
Role median: $109,803
Agency median: $99,637
Comparison: Above

Compare departments

This role across School District of Philadelphia

Director, Information Technology Customer Services Field Support is held in 3 School District of Philadelphia departments. In Technical Operations, the median of $109,803 ranks #2 of 3.

Highest-paying departments for this role

School Technology Support

$118,753 · 1

Technology & Systems Support

$104,922 · 1

Median total compensation for the Director, Information Technology Customer Services Field Support role in other School District of Philadelphiadepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Nelson Ortiz

Director, Information Technology Customer Services Field Support/Technical Operations

2026 total comp

$109,803

Base pay: $109,803
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $109,803
Union / bargaining unit: Non-Represented
Pay basis: Salaried

Source-specific fields

Home Organization: 9500
Organization Level: Administrative
Run Date: Apr 1, 2026
School Year: 2025-2026

Nelson Ortiz works as a Director, Information Technology Customer Services Field Support for Technical Operations. Nelson earned $109,803 in 2026. Their bargaining unit is Non-Represented.