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City of Philadelphia / Rev Revenue / Collection Customer Representative

Job-title file

Collection Customer Representative

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

176 employees hold this title in Rev Revenue. Median total compensation for the role is $11,821, below the department median of $12,560.

Employees
176
Total payroll
$2.1M
Role median
$11,821
Agency median
$12,560
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$0$37,584+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 176 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across City of Philadelphia

Collection Customer Representative is held in 2 City of Philadelphia departments. In Rev Revenue, the median of $11,821 ranks #2 of 2.

Highest-paying departments for this role

Pwd Water
$19,947 · 2

Median total compensation for the Collection Customer Representative role in other City of Philadelphiadepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Darlene Booker-Jones

Collection Customer Representative/Rev Revenue

2025 total comp
$50,611
Base pay
$49,930
Overtime
$0
Other pay
$681
Benefits
$0
Total compensation
$50,611
Employment type
Salaried

Source-specific fields

Base Salary
$52,338
Employee Category
Civil Service
Job Code
2B02
Public Id
370
Total Pay
$50,611

At Rev Revenue, Darlene Booker-Jones serves as a Collection Customer Representative. They work salaried. Their 2025 pay totaled $50,611.

Beverly Gore

Collection Customer Representative/Rev Revenue

2022 total comp
$39,048
Base pay
$34,350
Overtime
$0
Other pay
$4,699
Benefits
$0
Total compensation
$39,048
Employment type
Salaried

Source-specific fields

Base Salary
$46,871
Employee Category
Civil Service
Job Code
2B02
Public Id
33426
Total Pay
$39,048

At Rev Revenue, Beverly Gore serves as a Collection Customer Representative. They work salaried. Their 2022 pay totaled $39,048.

Stephen Lugas

Collection Customer Representative/Rev Revenue

2020 total comp
$38,480
Base pay
$31,140
Overtime
$663
Other pay
$6,678
Benefits
$0
Total compensation
$38,480
Employment type
Salaried

Source-specific fields

Base Salary
$44,289
Employee Category
Civil Service
Job Code
2B02
Public Id
16198
Total Pay
$38,480

At Rev Revenue, Stephen Lugas serves as a Collection Customer Representative. They work salaried. Their 2020 pay totaled $38,480.

Tina Fields

Collection Customer Representative/Rev Revenue

2022 total comp
$37,912
Base pay
$34,888
Overtime
$0
Other pay
$3,024
Benefits
$0
Total compensation
$37,912
Employment type
Salaried

Source-specific fields

Base Salary
$44,263
Employee Category
Civil Service
Job Code
2B02
Public Id
33919
Total Pay
$37,912

Tina Fields holds the role of Collection Customer Representative at Rev Revenue. Their status is salaried. In 2022, their total compensation was $37,912.

Sharon Hasson

Collection Customer Representative/Rev Revenue

2022 total comp
$37,256
Base pay
$29,389
Overtime
$0
Other pay
$7,867
Benefits
$0
Total compensation
$37,256
Employment type
Salaried

Source-specific fields

Base Salary
$46,871
Employee Category
Civil Service
Job Code
2B02
Public Id
20572
Total Pay
$37,256

Sharon Hasson is a Collection Customer Representative at Rev Revenue. They work salaried. 2022 total compensation came to $37,256.

Dana Hernandez

Collection Customer Representative/Rev Revenue

2022 total comp
$36,513
Base pay
$35,570
Overtime
$0
Other pay
$943
Benefits
$0
Total compensation
$36,513
Employment type
Salaried

Source-specific fields

Base Salary
$46,871
Employee Category
Civil Service
Job Code
2B02
Public Id
2683
Total Pay
$36,513

Dana Hernandez works as a Collection Customer Representative for Rev Revenue. Their status is salaried. Dana earned $36,513 in 2022.

Oronda Brooks

Collection Customer Representative/Rev Revenue

2021 total comp
$34,898
Base pay
$33,305
Overtime
$0
Other pay
$1,593
Benefits
$0
Total compensation
$34,898
Employment type
Salaried

Source-specific fields

Base Salary
$45,396
Employee Category
Civil Service
Job Code
2B02
Public Id
14757
Total Pay
$34,898

Oronda Brooks is a Collection Customer Representative at Rev Revenue. They work salaried. 2021 total compensation came to $34,898.

Jarredd Mcqueen

Collection Customer Representative/Rev Revenue

2020 total comp
$27,887
Base pay
$26,190
Overtime
$0
Other pay
$1,697
Benefits
$0
Total compensation
$27,887
Employment type
Salaried

Source-specific fields

Base Salary
$44,289
Employee Category
Civil Service
Job Code
2B02
Public Id
1855
Total Pay
$27,887

At Rev Revenue, Jarredd Mcqueen serves as a Collection Customer Representative. They work salaried. Their 2020 pay totaled $27,887.

Shelia West - Abraham

Collection Customer Representative/Rev Revenue

2023 total comp
$26,189
Base pay
$25,997
Overtime
$0
Other pay
$192
Benefits
$0
Total compensation
$26,189
Employment type
Salaried

Source-specific fields

Base Salary
$48,394
Employee Category
Civil Service
Job Code
2B02
Public Id
29473
Total Pay
$26,189

At Rev Revenue, Shelia West - Abraham serves as a Collection Customer Representative. They work salaried. Their 2023 pay totaled $26,189.

Shawn Genet

Collection Customer Representative/Rev Revenue

2021 total comp
$25,414
Base pay
$23,471
Overtime
$0
Other pay
$1,943
Benefits
$0
Total compensation
$25,414
Employment type
Salaried

Source-specific fields

Base Salary
$44,141
Employee Category
Civil Service
Job Code
2B02
Public Id
29327
Total Pay
$25,414

Shawn Genet is a Collection Customer Representative at Rev Revenue. They work salaried. 2021 total compensation came to $25,414.

Paul Canty

Collection Customer Representative/Rev Revenue

2021 total comp
$23,454
Base pay
$15,298
Overtime
$0
Other pay
$8,156
Benefits
$0
Total compensation
$23,454
Employment type
Salaried

Source-specific fields

Base Salary
$44,289
Employee Category
Civil Service
Job Code
2B02
Public Id
6071
Total Pay
$23,454

At Rev Revenue, Paul Canty serves as a Collection Customer Representative. They work salaried. Their 2021 pay totaled $23,454.

Blair Blakey

Collection Customer Representative/Rev Revenue

2023 total comp
$22,859
Base pay
$21,427
Overtime
$1,137
Other pay
$295
Benefits
$0
Total compensation
$22,859
Employment type
Salaried

Source-specific fields

Base Salary
$48,394
Employee Category
Civil Service
Job Code
2B02
Public Id
13040
Total Pay
$22,859

Blair Blakey is a Collection Customer Representative at Rev Revenue. They work salaried. 2023 total compensation came to $22,859.

Terrell Williams

Collection Customer Representative/Rev Revenue

2023 total comp
$22,232
Base pay
$21,046
Overtime
$0
Other pay
$1,186
Benefits
$0
Total compensation
$22,232
Employment type
Salaried

Source-specific fields

Base Salary
$48,394
Employee Category
Civil Service
Job Code
2B02
Public Id
33435
Total Pay
$22,232

Terrell Williams holds the role of Collection Customer Representative at Rev Revenue. Their status is salaried. In 2023, their total compensation was $22,232.

Marylou Zoltowski

Collection Customer Representative/Rev Revenue

2022 total comp
$21,705
Base pay
$8,697
Overtime
$0
Other pay
$13,008
Benefits
$0
Total compensation
$21,705
Employment type
Salaried

Source-specific fields

Base Salary
$45,396
Employee Category
Civil Service
Job Code
2B02
Public Id
19019
Total Pay
$21,705

Marylou Zoltowski holds the role of Collection Customer Representative at Rev Revenue. Their status is salaried. In 2022, their total compensation was $21,705.

Yvonne Miller

Collection Customer Representative/Rev Revenue

2019 total comp
$20,449
Base pay
$17,151
Overtime
$470
Other pay
$2,828
Benefits
$0
Total compensation
$20,449
Employment type
Salaried

Source-specific fields

Base Salary
$43,421
Employee Category
Civil Service
Job Code
2B02
Public Id
24838
Total Pay
$20,449

Yvonne Miller is a Collection Customer Representative at Rev Revenue. They work salaried. 2019 total compensation came to $20,449.

Dorothy Malone

Collection Customer Representative/Rev Revenue

2021 total comp
$18,338
Base pay
$15,453
Overtime
$10
Other pay
$2,875
Benefits
$0
Total compensation
$18,338
Employment type
Salaried

Source-specific fields

Base Salary
$44,289
Employee Category
Civil Service
Job Code
2B02
Public Id
21421
Total Pay
$18,338

At Rev Revenue, Dorothy Malone serves as a Collection Customer Representative. They work salaried. Their 2021 pay totaled $18,338.

Wyneva Merrell

Collection Customer Representative/Rev Revenue

2026 total comp
$17,709
Base pay
$11,568
Overtime
$5,853
Other pay
$287
Benefits
$0
Total compensation
$17,709
Employment type
Salaried

Source-specific fields

Base Salary
$49,427
Employee Category
Civil Service
Job Code
2B02
Public Id
17396
Total Pay
$17,709

Wyneva Merrell is a Collection Customer Representative at Rev Revenue. They work salaried. 2026 total compensation came to $17,709.

Anita Span

Collection Customer Representative/Rev Revenue

2020 total comp
$16,839
Base pay
$14,018
Overtime
$0
Other pay
$2,820
Benefits
$0
Total compensation
$16,839
Employment type
Salaried

Source-specific fields

Base Salary
$43,421
Employee Category
Civil Service
Job Code
2B02
Public Id
27391
Total Pay
$16,839

Anita Span works as a Collection Customer Representative for Rev Revenue. Their status is salaried. Anita earned $16,839 in 2020.

Veronica Jackson

Collection Customer Representative/Rev Revenue

2021 total comp
$16,407
Base pay
$15,272
Overtime
$0
Other pay
$1,135
Benefits
$0
Total compensation
$16,407
Employment type
Salaried

Source-specific fields

Base Salary
$44,289
Employee Category
Civil Service
Job Code
2B02
Public Id
8432
Total Pay
$16,407

At Rev Revenue, Veronica Jackson serves as a Collection Customer Representative. They work salaried. Their 2021 pay totaled $16,407.

Michelle Sadowski

Collection Customer Representative/Rev Revenue

2019 total comp
$16,213
Base pay
$15,904
Overtime
$0
Other pay
$309
Benefits
$0
Total compensation
$16,213
Employment type
Salaried

Source-specific fields

Base Salary
$43,421
Employee Category
Civil Service
Job Code
2B02
Public Id
14972
Total Pay
$16,213

At Rev Revenue, Michelle Sadowski serves as a Collection Customer Representative. They work salaried. Their 2019 pay totaled $16,213.

Waliyyuddin Clarke

Collection Customer Representative/Rev Revenue

2025 total comp
$16,195
Base pay
$15,999
Overtime
$5
Other pay
$191
Benefits
$0
Total compensation
$16,195
Employment type
Salaried

Source-specific fields

Base Salary
$46,570
Employee Category
Civil Service
Job Code
2B02
Public Id
47342
Total Pay
$16,195

At Rev Revenue, Waliyyuddin Clarke serves as a Collection Customer Representative. They work salaried. Their 2025 pay totaled $16,195.

Michael Wilson

Collection Customer Representative/Rev Revenue

2019 total comp
$15,933
Base pay
$15,324
Overtime
$378
Other pay
$231
Benefits
$0
Total compensation
$15,933
Employment type
Salaried

Source-specific fields

Base Salary
$43,421
Employee Category
Civil Service
Job Code
2B02
Public Id
11906
Total Pay
$15,933

Michael Wilson is a Collection Customer Representative at Rev Revenue. They work salaried. 2019 total compensation came to $15,933.

Shanique Steele

Collection Customer Representative/Rev Revenue

2024 total comp
$15,848
Base pay
$13,873
Overtime
$1,316
Other pay
$659
Benefits
$0
Total compensation
$15,848
Employment type
Salaried

Source-specific fields

Base Salary
$44,352
Employee Category
Civil Service
Job Code
2B02
Public Id
35368
Total Pay
$15,848

Shanique Steele is a Collection Customer Representative at Rev Revenue. They work salaried. 2024 total compensation came to $15,848.

Tameka Marshall

Collection Customer Representative/Rev Revenue

2022 total comp
$15,685
Base pay
$15,222
Overtime
$0
Other pay
$463
Benefits
$0
Total compensation
$15,685
Employment type
Salaried

Source-specific fields

Base Salary
$44,141
Employee Category
Civil Service
Job Code
2B02
Public Id
26659
Total Pay
$15,685

Tameka Marshall holds the role of Collection Customer Representative at Rev Revenue. Their status is salaried. In 2022, their total compensation was $15,685.

Sandra Louissaint

Collection Customer Representative/Rev Revenue

2022 total comp
$15,041
Base pay
$14,223
Overtime
$0
Other pay
$819
Benefits
$0
Total compensation
$15,041
Employment type
Salaried

Source-specific fields

Base Salary
$44,141
Employee Category
Civil Service
Job Code
2B02
Public Id
35337
Total Pay
$15,041

Sandra Louissaint holds the role of Collection Customer Representative at Rev Revenue. Their status is salaried. In 2022, their total compensation was $15,041.

Terrance Reed

Collection Customer Representative/Rev Revenue

2026 total comp
$14,635
Base pay
$12,254
Overtime
$2,158
Other pay
$223
Benefits
$0
Total compensation
$14,635
Employment type
Salaried

Source-specific fields

Base Salary
$52,338
Employee Category
Civil Service
Job Code
2B02
Public Id
23767
Total Pay
$14,635

At Rev Revenue, Terrance Reed serves as a Collection Customer Representative. They work salaried. Their 2026 pay totaled $14,635.

Albileka Boyd

Collection Customer Representative/Rev Revenue

2026 total comp
$14,497
Base pay
$12,277
Overtime
$2,000
Other pay
$220
Benefits
$0
Total compensation
$14,497
Employment type
Salaried

Source-specific fields

Base Salary
$52,338
Employee Category
Civil Service
Job Code
2B02
Public Id
8963
Total Pay
$14,497

Albileka Boyd works as a Collection Customer Representative for Rev Revenue. Their status is salaried. Albileka earned $14,497 in 2026.

Carolyn Dixon-Grant

Collection Customer Representative/Rev Revenue

2026 total comp
$14,423
Base pay
$12,304
Overtime
$1,952
Other pay
$166
Benefits
$0
Total compensation
$14,423
Employment type
Salaried

Source-specific fields

Base Salary
$52,338
Employee Category
Civil Service
Job Code
2B02
Public Id
9608
Total Pay
$14,423

At Rev Revenue, Carolyn Dixon-Grant serves as a Collection Customer Representative. They work salaried. Their 2026 pay totaled $14,423.

Pascal Napoleon

Collection Customer Representative/Rev Revenue

2026 total comp
$14,300
Base pay
$11,028
Overtime
$1,146
Other pay
$2,126
Benefits
$0
Total compensation
$14,300
Employment type
Salaried

Source-specific fields

Base Salary
$47,967
Employee Category
Civil Service
Job Code
2B02
Public Id
50786
Total Pay
$14,300

Pascal Napoleon is a Collection Customer Representative at Rev Revenue. They work salaried. 2026 total compensation came to $14,300.

Janice Gaillard

Collection Customer Representative/Rev Revenue

2026 total comp
$14,178
Base pay
$12,244
Overtime
$1,770
Other pay
$164
Benefits
$0
Total compensation
$14,178
Employment type
Salaried

Source-specific fields

Base Salary
$52,338
Employee Category
Civil Service
Job Code
2B02
Public Id
23027
Total Pay
$14,178

Janice Gaillard holds the role of Collection Customer Representative at Rev Revenue. Their status is salaried. In 2026, their total compensation was $14,178.

Letty Thomas

Collection Customer Representative/Rev Revenue

2026 total comp
$14,153
Base pay
$11,821
Overtime
$0
Other pay
$2,332
Benefits
$0
Total compensation
$14,153
Employment type
Salaried

Source-specific fields

Base Salary
$50,892
Employee Category
Civil Service
Job Code
2B02
Public Id
30345
Total Pay
$14,153

Letty Thomas is a Collection Customer Representative at Rev Revenue. They work salaried. 2026 total compensation came to $14,153.

Gail Farrell

Collection Customer Representative/Rev Revenue

2023 total comp
$14,012
Base pay
$9,880
Overtime
$0
Other pay
$4,132
Benefits
$0
Total compensation
$14,012
Employment type
Salaried

Source-specific fields

Base Salary
$46,871
Employee Category
Civil Service
Job Code
2B02
Public Id
10583
Total Pay
$14,012

At Rev Revenue, Gail Farrell serves as a Collection Customer Representative. They work salaried. Their 2023 pay totaled $14,012.

Dominique Jones

Collection Customer Representative/Rev Revenue

2026 total comp
$13,413
Base pay
$11,009
Overtime
$277
Other pay
$2,126
Benefits
$0
Total compensation
$13,413
Employment type
Salaried

Source-specific fields

Base Salary
$47,967
Employee Category
Civil Service
Job Code
2B02
Public Id
51011
Total Pay
$13,413

Dominique Jones is a Collection Customer Representative at Rev Revenue. They work salaried. 2026 total compensation came to $13,413.

Hanani Rembert

Collection Customer Representative/Rev Revenue

2026 total comp
$13,362
Base pay
$11,235
Overtime
$0
Other pay
$2,126
Benefits
$0
Total compensation
$13,362
Employment type
Salaried

Source-specific fields

Base Salary
$47,967
Employee Category
Civil Service
Job Code
2B02
Public Id
50421
Total Pay
$13,362

At Rev Revenue, Hanani Rembert serves as a Collection Customer Representative. They work salaried. Their 2026 pay totaled $13,362.

Octavia Burton

Collection Customer Representative/Rev Revenue

2026 total comp
$13,244
Base pay
$11,624
Overtime
$1,458
Other pay
$162
Benefits
$0
Total compensation
$13,244
Employment type
Salaried

Source-specific fields

Base Salary
$49,427
Employee Category
Civil Service
Job Code
2B02
Public Id
29192
Total Pay
$13,244

Octavia Burton works as a Collection Customer Representative for Rev Revenue. Their status is salaried. Octavia earned $13,244 in 2026.

Manoara Begum

Collection Customer Representative/Rev Revenue

2026 total comp
$13,154
Base pay
$11,027
Overtime
$0
Other pay
$2,126
Benefits
$0
Total compensation
$13,154
Employment type
Salaried

Source-specific fields

Base Salary
$47,967
Employee Category
Civil Service
Job Code
2B02
Public Id
50454
Total Pay
$13,154

Manoara Begum is a Collection Customer Representative at Rev Revenue. They work salaried. 2026 total compensation came to $13,154.

Barry Spindler Jr.

Collection Customer Representative/Rev Revenue

2026 total comp
$13,132
Base pay
$11,266
Overtime
$1,866
Other pay
$0
Benefits
$0
Total compensation
$13,132
Employment type
Salaried

Source-specific fields

Base Salary
$47,967
Employee Category
Civil Service
Job Code
2B02
Public Id
48123
Total Pay
$13,132

Barry Spindler Jr. holds the role of Collection Customer Representative at Rev Revenue. Their status is salaried. In 2026, their total compensation was $13,132.

Ava Hubbard

Collection Customer Representative/Rev Revenue

2026 total comp
$13,079
Base pay
$11,279
Overtime
$1,799
Other pay
$0
Benefits
$0
Total compensation
$13,079
Employment type
Salaried

Source-specific fields

Base Salary
$49,427
Employee Category
Civil Service
Job Code
2B02
Public Id
47735
Total Pay
$13,079

Ava Hubbard is a Collection Customer Representative at Rev Revenue. They work salaried. 2026 total compensation came to $13,079.

Chynna Carter

Collection Customer Representative/Rev Revenue

2026 total comp
$12,971
Base pay
$11,252
Overtime
$1,719
Other pay
$0
Benefits
$0
Total compensation
$12,971
Employment type
Salaried

Source-specific fields

Base Salary
$47,967
Employee Category
Civil Service
Job Code
2B02
Public Id
45878
Total Pay
$12,971

Chynna Carter works as a Collection Customer Representative for Rev Revenue. Their status is salaried. Chynna earned $12,971 in 2026.

Rachel Barr

Collection Customer Representative/Rev Revenue

2026 total comp
$12,945
Base pay
$11,894
Overtime
$897
Other pay
$154
Benefits
$0
Total compensation
$12,945
Employment type
Salaried

Source-specific fields

Base Salary
$50,892
Employee Category
Civil Service
Job Code
2B02
Public Id
31946
Total Pay
$12,945

Rachel Barr works as a Collection Customer Representative for Rev Revenue. Their status is salaried. Rachel earned $12,945 in 2026.