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City of Philadelphia / Rev Revenue / Collection Customer Representative

Job-title file

Collection Customer Representative

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

176 employees hold this title in Rev Revenue. Median total compensation for the role is $11,821, below the department median of $12,560.

Employees
176
Total payroll
$2.1M
Role median
$11,821
Agency median
$12,560
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$0$37,584+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 176 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across City of Philadelphia

Collection Customer Representative is held in 2 City of Philadelphia departments. In Rev Revenue, the median of $11,821 ranks #2 of 2.

Highest-paying departments for this role

Pwd Water
$19,947 · 2

Median total compensation for the Collection Customer Representative role in other City of Philadelphiadepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Terrance Reed

Collection Customer Representative/Rev Revenue

2026 total comp
$14,635
Base pay
$12,254
Overtime
$2,158
Other pay
$223
Benefits
$0
Total compensation
$14,635
Employment type
Salaried

Source-specific fields

Base Salary
$52,338
Employee Category
Civil Service
Job Code
2B02
Public Id
23767
Total Pay
$14,635

At Rev Revenue, Terrance Reed serves as a Collection Customer Representative. They work salaried. Their 2026 pay totaled $14,635.

Albileka Boyd

Collection Customer Representative/Rev Revenue

2026 total comp
$14,497
Base pay
$12,277
Overtime
$2,000
Other pay
$220
Benefits
$0
Total compensation
$14,497
Employment type
Salaried

Source-specific fields

Base Salary
$52,338
Employee Category
Civil Service
Job Code
2B02
Public Id
8963
Total Pay
$14,497

Albileka Boyd works as a Collection Customer Representative for Rev Revenue. Their status is salaried. Albileka earned $14,497 in 2026.

Carolyn Dixon-Grant

Collection Customer Representative/Rev Revenue

2026 total comp
$14,423
Base pay
$12,304
Overtime
$1,952
Other pay
$166
Benefits
$0
Total compensation
$14,423
Employment type
Salaried

Source-specific fields

Base Salary
$52,338
Employee Category
Civil Service
Job Code
2B02
Public Id
9608
Total Pay
$14,423

At Rev Revenue, Carolyn Dixon-Grant serves as a Collection Customer Representative. They work salaried. Their 2026 pay totaled $14,423.

Pascal Napoleon

Collection Customer Representative/Rev Revenue

2026 total comp
$14,300
Base pay
$11,028
Overtime
$1,146
Other pay
$2,126
Benefits
$0
Total compensation
$14,300
Employment type
Salaried

Source-specific fields

Base Salary
$47,967
Employee Category
Civil Service
Job Code
2B02
Public Id
50786
Total Pay
$14,300

Pascal Napoleon is a Collection Customer Representative at Rev Revenue. They work salaried. 2026 total compensation came to $14,300.

Janice Gaillard

Collection Customer Representative/Rev Revenue

2026 total comp
$14,178
Base pay
$12,244
Overtime
$1,770
Other pay
$164
Benefits
$0
Total compensation
$14,178
Employment type
Salaried

Source-specific fields

Base Salary
$52,338
Employee Category
Civil Service
Job Code
2B02
Public Id
23027
Total Pay
$14,178

Janice Gaillard holds the role of Collection Customer Representative at Rev Revenue. Their status is salaried. In 2026, their total compensation was $14,178.

Letty Thomas

Collection Customer Representative/Rev Revenue

2026 total comp
$14,153
Base pay
$11,821
Overtime
$0
Other pay
$2,332
Benefits
$0
Total compensation
$14,153
Employment type
Salaried

Source-specific fields

Base Salary
$50,892
Employee Category
Civil Service
Job Code
2B02
Public Id
30345
Total Pay
$14,153

Letty Thomas is a Collection Customer Representative at Rev Revenue. They work salaried. 2026 total compensation came to $14,153.

Gail Farrell

Collection Customer Representative/Rev Revenue

2023 total comp
$14,012
Base pay
$9,880
Overtime
$0
Other pay
$4,132
Benefits
$0
Total compensation
$14,012
Employment type
Salaried

Source-specific fields

Base Salary
$46,871
Employee Category
Civil Service
Job Code
2B02
Public Id
10583
Total Pay
$14,012

At Rev Revenue, Gail Farrell serves as a Collection Customer Representative. They work salaried. Their 2023 pay totaled $14,012.

Dominique Jones

Collection Customer Representative/Rev Revenue

2026 total comp
$13,413
Base pay
$11,009
Overtime
$277
Other pay
$2,126
Benefits
$0
Total compensation
$13,413
Employment type
Salaried

Source-specific fields

Base Salary
$47,967
Employee Category
Civil Service
Job Code
2B02
Public Id
51011
Total Pay
$13,413

Dominique Jones is a Collection Customer Representative at Rev Revenue. They work salaried. 2026 total compensation came to $13,413.

Hanani Rembert

Collection Customer Representative/Rev Revenue

2026 total comp
$13,362
Base pay
$11,235
Overtime
$0
Other pay
$2,126
Benefits
$0
Total compensation
$13,362
Employment type
Salaried

Source-specific fields

Base Salary
$47,967
Employee Category
Civil Service
Job Code
2B02
Public Id
50421
Total Pay
$13,362

At Rev Revenue, Hanani Rembert serves as a Collection Customer Representative. They work salaried. Their 2026 pay totaled $13,362.

Octavia Burton

Collection Customer Representative/Rev Revenue

2026 total comp
$13,244
Base pay
$11,624
Overtime
$1,458
Other pay
$162
Benefits
$0
Total compensation
$13,244
Employment type
Salaried

Source-specific fields

Base Salary
$49,427
Employee Category
Civil Service
Job Code
2B02
Public Id
29192
Total Pay
$13,244

Octavia Burton works as a Collection Customer Representative for Rev Revenue. Their status is salaried. Octavia earned $13,244 in 2026.