Service Center Navigator

Carry out the duties of this position in support of the agency's public mission.

36 employees hold this title in Enterprise & Administrative Services. Median total compensation for the role is $71,787, below the department median of $79,857.

Employees: 36
Total payroll: $2.1M
Role median: $71,787
Agency median: $79,857
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$10,288$82,708+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 36 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across Ramsey County, Minnesota

Service Center Navigator is held in 2 Ramsey County, Minnesota departments. In Enterprise & Administrative Services, the median of $71,787 ranks #1 of 2.

Highest-paying departments for this role

Information & Public Records Administration

$44,015 · 10

Median total compensation for the Service Center Navigator role in other Ramsey County, Minnesotadepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Craig Vang

Service Center Navigator/Enterprise & Administrative Services

2025 total comp

$19,941

Sub-department: Information and Public Records
Base pay: $19,941
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $19,941
Hourly rate: $38
Hire date: 2025-09-08
Employment type: Full-Time
Union / bargaining unit: 8Gn
Full-time equivalent (FTE): 1

Source-specific fields

Dept Name 2: EAS/Enterprise Services
Empl Record: 0
Pay Status: Active

Craig Vang holds the role of Service Center Navigator at Enterprise & Administrative Services within Information and Public Records. Hired in 2025, they have under a year of service as a full-time employee. In 2025, their total compensation was $19,941. They are represented by 8Gn.

Pakou Vang

Service Center Navigator/Enterprise & Administrative Services

2024 total comp

$19,722

Sub-department: Information and Public Records
Base pay: $17,405
Overtime: $0
Other pay: $2,317
Benefits: $0
Total compensation: $19,722
Hourly rate: $32
Hire date: 2016-03-01
Employment type: Full-Time
Union / bargaining unit: 8Gn
Full-time equivalent (FTE): 1

Source-specific fields

Dept Name 2: EAS/Enterprise Services
Earn Code: 902
Empl Record: 0
Pay Status: Terminated
Termination Date: Mar 15, 2024

Pakou Vang is a Service Center Navigator at Enterprise & Administrative Services within Information and Public Records. Their tenure dates to 2016, about 8 years, working full-time. 2024 total compensation came to $19,722. Union affiliation: 8Gn.

John West

Service Center Navigator/Enterprise & Administrative Services

2023 total comp

$19,465

Sub-department: Information and Public Records
Base pay: $19,465
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $19,465
Hourly rate: $37
Hire date: 2021-02-03
Employment type: Full-Time
Union / bargaining unit: 8Gn
Full-time equivalent (FTE): 1
Middle name: Q

Source-specific fields

Dept Name 2: ESD/Enterprise Services
Empl Record: 0
Pay Status: Active

John West is a Service Center Navigator at Enterprise & Administrative Services within Information and Public Records. Hired in 2021, they have about 2 years of service, working full-time. 2023 total compensation came to $19,465. They are represented by 8Gn.

Mai Lee

Service Center Navigator/Enterprise & Administrative Services

2025 total comp

$19,143

Sub-department: Information and Public Records
Base pay: $19,143
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $19,143
Hourly rate: $37
Hire date: 2025-09-08
Employment type: Full-Time
Union / bargaining unit: 8Gn
Full-time equivalent (FTE): 1
Middle name: Z

Source-specific fields

Dept Name 2: EAS/Enterprise Services
Empl Record: 0
Pay Status: Active

Mai Lee works as a Service Center Navigator for Enterprise & Administrative Services within Information and Public Records. Hired in 2025, they have under a year of service as a full-time employee. Mai earned $19,143 in 2025. Their bargaining unit is 8Gn.