Ramsey County, Minnesota / Enterprise & Administrative Services / Service Center Navigator

Job-title file

Service Center Navigator

Carry out the duties of this position in support of the agency's public mission.

36 employees hold this title in Enterprise & Administrative Services. Median total compensation for the role is $71,787, below the department median of $79,857.

Employees: 36
Total payroll: $2.1M
Role median: $71,787
Agency median: $79,857
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$10,288$82,708+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 36 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across Ramsey County, Minnesota

Service Center Navigator is held in 2 Ramsey County, Minnesota departments. In Enterprise & Administrative Services, the median of $71,787 ranks #1 of 2.

Highest-paying departments for this role

Information & Public Records Administration

$44,015 · 10

Median total compensation for the Service Center Navigator role in other Ramsey County, Minnesotadepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Mason Gilberg

Service Center Navigator/Enterprise & Administrative Services

2024 total comp

$75,003

Sub-department: Information and Public Records
Base pay: $72,071
Overtime: $0
Other pay: $2,932
Benefits: $0
Total compensation: $75,003
Hourly rate: $36
Hire date: 2022-10-24
Employment type: Full-Time
Union / bargaining unit: 8Gn
Full-time equivalent (FTE): 1

Source-specific fields

Dept Name 2: EAS/Enterprise Services
Earn Code: 711
Empl Record: 0
Pay Status: Active

Mason Gilberg works as a Service Center Navigator for Enterprise & Administrative Services within Information and Public Records. They have served since 2022 (about 2 years) as a full-time employee. Mason earned $75,003 in 2024. Union affiliation: 8Gn.

Marilyn Cervantes

Service Center Navigator/Enterprise & Administrative Services

2025 total comp

$73,911

Sub-department: Information and Public Records
Base pay: $73,911
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $73,911
Hourly rate: $37
Hire date: 2014-09-02
Employment type: Full-Time
Union / bargaining unit: 8Gn
Full-time equivalent (FTE): 1
Middle name: S

Source-specific fields

Dept Name 2: EAS/Enterprise Services
Empl Record: 0
Pay Status: Active

Marilyn Cervantes works as a Service Center Navigator for Enterprise & Administrative Services within Information and Public Records. They have served since 2014 (about 11 years) as a full-time employee. Marilyn earned $73,911 in 2025. They are represented by 8Gn.

Peter Jackson

Service Center Navigator/Enterprise & Administrative Services

2025 total comp

$73,362

Sub-department: Information and Public Records
Base pay: $73,362
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $73,362
Hourly rate: $40
Hire date: 2023-09-11
Employment type: Full-Time
Union / bargaining unit: 8Gn
Full-time equivalent (FTE): 1

Source-specific fields

Dept Name 2: EAS/Enterprise Services
Empl Record: 0
Pay Status: Active

Peter Jackson holds the role of Service Center Navigator at Enterprise & Administrative Services within Information and Public Records. They have served since 2023 (about 2 years) as a full-time employee. In 2025, their total compensation was $73,362. They are represented by 8Gn.

Dawood Sultani

Service Center Navigator/Enterprise & Administrative Services

2025 total comp

$73,151

Sub-department: Information and Public Records
Base pay: $73,151
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $73,151
Hourly rate: $37
Hire date: 2014-05-20
Employment type: Full-Time
Union / bargaining unit: 8Gn
Full-time equivalent (FTE): 1

Source-specific fields

Dept Name 2: EAS/Enterprise Services
Empl Record: 0
Pay Status: Active

Dawood Sultani is a Service Center Navigator at Enterprise & Administrative Services within Information and Public Records. Their tenure dates to 2014, about 11 years, working full-time. 2025 total compensation came to $73,151. They are represented by 8Gn.

Plykue Thao

Service Center Navigator/Enterprise & Administrative Services

2025 total comp

$72,611

Sub-department: Information and Public Records
Base pay: $72,008
Overtime: $0
Other pay: $603
Benefits: $0
Total compensation: $72,611
Hourly rate: $35
Hire date: 2021-08-16
Employment type: Full-Time
Union / bargaining unit: 8Gn
Full-time equivalent (FTE): 1

Source-specific fields

Dept Name 2: EAS/Enterprise Services
Earn Code: 811
Empl Record: 0
Pay Status: Active

Plykue Thao is a Service Center Navigator at Enterprise & Administrative Services within Information and Public Records. Hired in 2021, they have about 4 years of service, working full-time. 2025 total compensation came to $72,611. Their bargaining unit is 8Gn.

Patricia Ruffin

Service Center Navigator/Enterprise & Administrative Services

2025 total comp

$72,213

Sub-department: Information and Public Records
Base pay: $72,213
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $72,213
Hourly rate: $35
Hire date: 2017-11-27
Employment type: Full-Time
Union / bargaining unit: 8Gn
Full-time equivalent (FTE): 1

Source-specific fields

Dept Name 2: EAS/Enterprise Services
Empl Record: 0
Pay Status: Active

Patricia Ruffin is a Service Center Navigator at Enterprise & Administrative Services within Information and Public Records. They have served since 2017 (about 8 years), working full-time. 2025 total compensation came to $72,213. They are represented by 8Gn.

Mona Gonzalez

Service Center Navigator/Enterprise & Administrative Services

2025 total comp

$71,845

Sub-department: Information and Public Records
Base pay: $71,845
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $71,845
Hourly rate: $35
Hire date: 2017-10-16
Employment type: Full-Time
Union / bargaining unit: 8Gn
Full-time equivalent (FTE): 1
Middle name: L

Source-specific fields

Dept Name 2: EAS/Enterprise Services
Empl Record: 0
Pay Status: Active

Mona Gonzalez works as a Service Center Navigator for Enterprise & Administrative Services within Information and Public Records. Their tenure dates to 2017, about 8 years as a full-time employee. Mona earned $71,845 in 2025. Union affiliation: 8Gn.