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City and County of San Francisco / Municipal Transportation Agency / Senior Telephone Operator

Job-title file

Senior Telephone Operator

Operate, maintain, and repair equipment or facilities, performing skilled hands-on work.

1 employees hold this title in Municipal Transportation Agency. Median total compensation for the role is $80,502, below the department median of $158,925.

Employees
1
Total payroll
$80.5K
Role median
$80,502
Agency median
$158,925
Comparison
Below

Compared with the local labor market

Senior Telephone Operator pay vs. the San Francisco-Oakland-Fremont, CA area

Across all employers in the San Francisco-Oakland-Fremont, CA area, the median wage for Receptionists and Information Clerksabout 8,510 people is $49,450. Municipal Transportation Agency pays a median base salary of $54,298 for this role, 10% above that figureabout the 61st percentile of local pay for the occupation.

Where Municipal Transportation Agency sits in the local pay range

10th
25th
Median
75th
90th
$37,610
$43,440
$49,450
$60,170
$76,070
Municipal Transportation Agency median · $54,298

The bar is the range of annual wages for Receptionists and Information Clerks across every employer in the San Francisco-Oakland-Fremont, CA area, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Municipal Transportation Agency’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Receptionists and Information Clerksabout 910,180 people is $38,010. Municipal Transportation Agency’s median base salary is 43% above that national figure, above the 90th percentile of pay for the occupation nationally.

10th
25th
Median
75th
90th
$28,760
$33,960
$38,010
$45,130
$49,950
Municipal Transportation Agency median · $54,298

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the San Francisco-Oakland-Fremont, CA range relative to the national one.

Median total compensation for this role at Municipal Transportation Agency is $80,502, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across City and County of San Francisco

Senior Telephone Operator is held in 2 City and County of San Francisco departments. In Municipal Transportation Agency, the median of $80,502 ranks #2 of 2.

Highest-paying departments for this role

Public Health
$128,333 · 17

Median total compensation for the Senior Telephone Operator role in other City and County of San Franciscodepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Senior Telephone Operator beyond City and County of San Francisco

This role is reported in 3 jurisdictions. In City and County of San Francisco, the median of $127,298 ranks #1 of 3. See Senior Telephone Operator across all of City and County of San Francisco

Highest-paying jurisdictions for this role

Los Angeles County
$111,612 · 8
New Jersey
$52,090 · 8

Median total compensation for comparable Senior Telephone Operator roles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

James Fischer

Senior Telephone Operator/Municipal Transportation Agency

2025 total comp
$80,502
Sub-department
Computer Operatns & Repro Svcs
Organization group
Public Works, Transportation & Commerce
Base pay
$54,298
Overtime
$0
Other pay
$446
Benefits
$25,758
Total compensation
$80,502
Employment type
Permanent Civil Service
Union / bargaining unit
SEIU, Local 1021, Misc
Full-time equivalent (FTE)
0.64

Source-specific fields

Data As Of
Jun 14, 2026
Data Loaded At
Jun 15, 2026
Department Code
MTA
Health and Dental Benefits
$13,414
Job Code
1708
Job Family Code
1700
Organization Group Code
Public Works, Transportation & Commerce
Other Benefits
$4,250

James Fischer is a Senior Telephone Operator at Municipal Transportation Agency within Computer Operatns & Repro Services. They work permanent civil service, 0.64 FTE. 2025 total compensation came to $80,502. They are represented by SEIU, Local 1021, Misc.