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City of Worcester / Unknown Department / Customer Service Represen

Job-title file

Customer Service Represen

Carry out the duties of this position in support of the agency's public mission.

12 employees hold this title in Unknown Department. Median total compensation for the role is $39,510, below the department median of $69,055.

Employees
12
Total payroll
$377K
Role median
$39,510
Agency median
$69,055
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$2,193$51,207+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 12 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Page 1

Steven Straceski

Customer Service Represen/Unknown Department

2024 total comp
$51,216
Base pay
$47,482
Overtime
$1,730
Other pay
$2,004
Benefits
$0
Total compensation
$51,216

Source-specific fields

Adj Retro Other Pay
$2,004
Coach
0
Court Att
0
Fid
4865
Gross Pay No Pay Detail
$51,216
Haz Mat
0
Out Of Grade
0
Wps Aft Sch
0

Steven Straceski works as a Customer Service Represen for Unknown Department. Steven earned $51,216 in 2024.

Deborah R Bigwood

Customer Service Represen/Unknown Department

2024 total comp
$51,177
Base pay
$44,967
Overtime
$4,819
Other pay
$1,391
Benefits
$0
Total compensation
$51,177

Source-specific fields

Adj Retro Other Pay
$1,391
Coach
0
Court Att
0
Fid
4877
Gross Pay No Pay Detail
$51,177
Haz Mat
0
Out Of Grade
0
Wps Aft Sch
0

Deborah R Bigwood works as a Customer Service Represen for Unknown Department. Deborah earned $51,177 in 2024.

Chaddrick Hibbert

Customer Service Represen/Unknown Department

2024 total comp
$49,901
Base pay
$44,346
Overtime
$4,043
Other pay
$1,512
Benefits
$0
Total compensation
$49,901

Source-specific fields

Adj Retro Other Pay
$1,512
Coach
0
Court Att
0
Fid
4816
Gross Pay No Pay Detail
$49,901
Haz Mat
0
Out Of Grade
0
Wps Aft Sch
0

Chaddrick Hibbert holds the role of Customer Service Represen at Unknown Department. In 2024, their total compensation was $49,901.

David T Keyes

Customer Service Represen/Unknown Department

2024 total comp
$44,909
Base pay
$43,804
Overtime
$0
Other pay
$1,105
Benefits
$0
Total compensation
$44,909

Source-specific fields

Adj Retro Other Pay
$1,105
Coach
0
Court Att
0
Fid
5236
Gross Pay No Pay Detail
$44,909
Haz Mat
0
Out Of Grade
0
Wps Aft Sch
0

David T Keyes holds the role of Customer Service Represen at Unknown Department. In 2024, their total compensation was $44,909.

Victoria I Monterroza

Customer Service Represen/Unknown Department

2024 total comp
$43,104
Base pay
$42,202
Overtime
$0
Other pay
$901
Benefits
$0
Total compensation
$43,104

Source-specific fields

Adj Retro Other Pay
$901
Coach
0
Court Att
0
Fid
5284
Gross Pay No Pay Detail
$43,104
Haz Mat
0
Out Of Grade
0
Wps Aft Sch
0

Victoria I Monterroza holds the role of Customer Service Represen at Unknown Department. In 2024, their total compensation was $43,104.

Lisa Pappas

Customer Service Represen/Unknown Department

2024 total comp
$39,741
Base pay
$38,590
Overtime
$897
Other pay
$254
Benefits
$0
Total compensation
$39,741

Source-specific fields

Adj Retro Other Pay
$254
Coach
0
Court Att
0
Fid
5965
Gross Pay No Pay Detail
$39,741
Haz Mat
0
Out Of Grade
0
Wps Aft Sch
0

Lisa Pappas works as a Customer Service Represen for Unknown Department. Lisa earned $39,741 in 2024.

John Maxwell

Customer Service Represen/Unknown Department

2024 total comp
$39,280
Base pay
$37,298
Overtime
$1,714
Other pay
$267
Benefits
$0
Total compensation
$39,280

Source-specific fields

Adj Retro Other Pay
$267
Coach
0
Court Att
0
Fid
5889
Gross Pay No Pay Detail
$39,280
Haz Mat
0
Out Of Grade
0
Wps Aft Sch
0

John Maxwell works as a Customer Service Represen for Unknown Department. John earned $39,280 in 2024.

Kevin Carbonneau

Customer Service Represen/Unknown Department

2024 total comp
$19,472
Base pay
$17,544
Overtime
$1,885
Other pay
$44
Benefits
$0
Total compensation
$19,472

Source-specific fields

Adj Retro Other Pay
$44
Coach
0
Court Att
0
Fid
6904
Gross Pay No Pay Detail
$19,472
Haz Mat
0
Out Of Grade
0
Wps Aft Sch
0

Kevin Carbonneau works as a Customer Service Represen for Unknown Department. Kevin earned $19,472 in 2024.

Hwajing Hong

Customer Service Represen/Unknown Department

2024 total comp
$19,084
Base pay
$15,101
Overtime
$207
Other pay
$3,776
Benefits
$0
Total compensation
$19,084

Source-specific fields

Adj Retro Other Pay
$3,776
Coach
0
Court Att
0
Fid
7068
Gross Pay No Pay Detail
$19,084
Haz Mat
0
Out Of Grade
0
Wps Aft Sch
0

Hwajing Hong is a Customer Service Represen at Unknown Department. 2024 total compensation came to $19,084.

Michael Servidio

Customer Service Represen/Unknown Department

2024 total comp
$8,489
Base pay
$8,271
Overtime
$174
Other pay
$44
Benefits
$0
Total compensation
$8,489

Source-specific fields

Adj Retro Other Pay
$44
Coach
0
Court Att
0
Fid
7245
Gross Pay No Pay Detail
$8,489
Haz Mat
0
Out Of Grade
0
Wps Aft Sch
0

Michael Servidio is a Customer Service Represen at Unknown Department. 2024 total compensation came to $8,489.

Shayla Connors

Customer Service Represen/Unknown Department

2024 total comp
$8,442
Base pay
$8,303
Overtime
$95
Other pay
$44
Benefits
$0
Total compensation
$8,442

Source-specific fields

Adj Retro Other Pay
$44
Coach
0
Court Att
0
Fid
7246
Gross Pay No Pay Detail
$8,442
Haz Mat
0
Out Of Grade
0
Wps Aft Sch
0

Shayla Connors works as a Customer Service Represen for Unknown Department. Shayla earned $8,442 in 2024.

Cynthia Hunt

Customer Service Represen/Unknown Department

2024 total comp
$2,193
Base pay
$2,193
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$2,193

Source-specific fields

Coach
0
Court Att
0
Fid
7804
Gross Pay No Pay Detail
$2,193
Haz Mat
0
Out Of Grade
0
Wps Aft Sch
0

Cynthia Hunt is a Customer Service Represen at Unknown Department. 2024 total compensation came to $2,193.