Arkansas / Office of State Technology / User Support Specialist

Job-title file

User Support Specialist

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

13 employees hold this title in Office of State Technology. Median total compensation for the role is $47,293, below the department median of $75,797.

Employees: 13
Role median: $47,293
Agency median: $75,797
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$45,392$54,756+

How total compensation varies among the 13 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Highest-paid first / page 1

Charles Ricks

User Support Specialist/Office of State Technology

2026 total comp

$55,002

Sub-department: INFORMATION SYSTEMS & TECHNOLOGY
Base pay: $55,002
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $55,002
Hire date: 08-22-2016
Pay grade: IST02
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: IUS04P
Pay Scale Type: Classified
Position Number: 22087523

Charles Ricks works as a User Support Specialist for Office of State Technology within Information Systems &Amp; Technology. Their hire date on record is 08-22-2016. Charles earned $55,002 in 2026. Their pay grade is IST02.

Rick Nelson

User Support Specialist/Office of State Technology

2026 total comp

$53,975

Sub-department: INFORMATION SYSTEMS & TECHNOLOGY
Base pay: $53,975
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $53,975
Hire date: 06-09-1989
Pay grade: IST02
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: IUS04P
Pay Scale Type: Classified
Position Number: 22087385

Rick Nelson is a User Support Specialist at Office of State Technology within Information Systems &Amp; Technology. Records show a hire date of 06-09-1989. 2026 total compensation came to $53,975. They are classified at grade IST02.

Richard Moore

User Support Specialist/Office of State Technology

2026 total comp

$52,034

Sub-department: INFORMATION SYSTEMS & TECHNOLOGY
Base pay: $52,034
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $52,034
Hire date: 11-26-2012
Pay grade: IST02
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: IUS04P
Pay Scale Type: Classified
Position Number: 22087500

Richard Moore works as a User Support Specialist for Office of State Technology within Information Systems &Amp; Technology. Their hire date on record is 11-26-2012. Richard earned $52,034 in 2026. Their pay grade is IST02.

Christopher Jennings

User Support Specialist/Office of State Technology

2026 total comp

$51,518

Sub-department: INFORMATION SYSTEMS & TECHNOLOGY
Base pay: $51,518
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $51,518
Hire date: 08-11-1991
Pay grade: IST02
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: IUS04P
Pay Scale Type: Classified
Position Number: 22087516

Christopher Jennings holds the role of User Support Specialist at Office of State Technology within Information Systems &Amp; Technology. Their hire date on record is 08-11-1991. In 2026, their total compensation was $51,518. Their pay grade is IST02.

Carolyn Williams

User Support Specialist/Office of State Technology

2026 total comp

$49,068

Sub-department: INFORMATION SYSTEMS & TECHNOLOGY
Base pay: $49,068
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $49,068
Hire date: 02-16-1993
Pay grade: IST02
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: IUS04P
Pay Scale Type: Classified
Position Number: 22087471

At Office of State Technology, Carolyn Williams serves as a User Support Specialist within Information Systems &Amp; Technology. Records show a hire date of 02-16-1993. Their 2026 pay totaled $49,068. They are classified at grade IST02.

Michael Glover

User Support Specialist/Office of State Technology

2026 total comp

$47,332

Sub-department: INFORMATION SYSTEMS & TECHNOLOGY
Base pay: $47,332
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $47,332
Hire date: 03-02-1992
Pay grade: IST02
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: IUS04P
Pay Scale Type: Classified
Position Number: 22087365

At Office of State Technology, Michael Glover serves as a User Support Specialist within Information Systems &Amp; Technology. Records show a hire date of 03-02-1992. Their 2026 pay totaled $47,332. They are classified at grade IST02.

Keith Mcfadden

User Support Specialist/Office of State Technology

2026 total comp

$47,293

Sub-department: INFORMATION SYSTEMS & TECHNOLOGY
Base pay: $47,293
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $47,293
Hire date: 05-02-1994
Pay grade: IST02
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: IUS04P
Pay Scale Type: Classified
Position Number: 22087518

At Office of State Technology, Keith Mcfadden serves as a User Support Specialist within Information Systems &Amp; Technology. Records show a hire date of 05-02-1994. Their 2026 pay totaled $47,293. They are classified at grade IST02.

Christopher Janisko

User Support Specialist/Office of State Technology

2026 total comp

$45,392

Sub-department: INFORMATION SYSTEMS & TECHNOLOGY
Base pay: $45,392
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $45,392
Hire date: 05-26-2025
Pay grade: IST02
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: IUS04P
Pay Scale Type: Classified
Position Number: 22087449

Christopher Janisko holds the role of User Support Specialist at Office of State Technology within Information Systems &Amp; Technology. Their hire date on record is 05-26-2025. In 2026, their total compensation was $45,392. Their pay grade is IST02.

Racheal Moore

User Support Specialist/Office of State Technology

2026 total comp

$45,392

Sub-department: INFORMATION SYSTEMS & TECHNOLOGY
Base pay: $45,392
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $45,392
Hire date: 07-05-2009
Pay grade: IST02
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: IUS04P
Pay Scale Type: Classified
Position Number: 22087483

Racheal Moore works as a User Support Specialist for Office of State Technology within Information Systems &Amp; Technology. Their hire date on record is 07-05-2009. Racheal earned $45,392 in 2026. Their pay grade is IST02.

Ashley Clark

User Support Specialist/Office of State Technology

2026 total comp

$45,392

Sub-department: INFORMATION SYSTEMS & TECHNOLOGY
Base pay: $45,392
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $45,392
Hire date: 04-30-2001
Pay grade: IST02
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: IUS04P
Pay Scale Type: Classified
Position Number: 22087424

At Office of State Technology, Ashley Clark serves as a User Support Specialist within Information Systems &Amp; Technology. Records show a hire date of 04-30-2001. Their 2026 pay totaled $45,392. They are classified at grade IST02.

Tyler Rushing

User Support Specialist/Office of State Technology

2026 total comp

$45,392

Sub-department: INFORMATION SYSTEMS & TECHNOLOGY
Base pay: $45,392
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $45,392
Hire date: 06-02-2025
Pay grade: IST02
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: IUS04P
Pay Scale Type: Classified
Position Number: 22087295

Tyler Rushing works as a User Support Specialist for Office of State Technology within Information Systems &Amp; Technology. Their hire date on record is 06-02-2025. Tyler earned $45,392 in 2026. Their pay grade is IST02.

Dorben Jones

User Support Specialist/Office of State Technology

2026 total comp

$45,392

Sub-department: INFORMATION SYSTEMS & TECHNOLOGY
Base pay: $45,392
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $45,392
Hire date: 06-22-2025
Pay grade: IST02
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: IUS04P
Pay Scale Type: Classified
Position Number: 22087458

At Office of State Technology, Dorben Jones serves as a User Support Specialist within Information Systems &Amp; Technology. Records show a hire date of 06-22-2025. Their 2026 pay totaled $45,392. They are classified at grade IST02.

Heather Scherm

User Support Specialist/Office of State Technology

2026 total comp

$45,392

Sub-department: INFORMATION SYSTEMS & TECHNOLOGY
Base pay: $45,392
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $45,392
Hire date: 03-17-2014
Pay grade: IST02
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: IUS04P
Pay Scale Type: Classified
Position Number: 22087498

At Office of State Technology, Heather Scherm serves as a User Support Specialist within Information Systems &Amp; Technology. Records show a hire date of 03-17-2014. Their 2026 pay totaled $45,392. They are classified at grade IST02.