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Massachusetts / Department of Youth Services (Dys) / Office Support Specialist II

Job-title file

Office Support Specialist II

Provide administrative support — record-keeping, scheduling, correspondence, and customer service.

1 employees hold this title in Department of Youth Services (Dys). Median total compensation for the role is $86,734, above the department median of $86,690.

Employees
1
Total payroll
$86.7K
Role median
$86,734
Agency median
$86,690
Comparison
Above

Compared with the local labor market

Office Support Specialist II pay vs. Massachusetts

Across all employers in Massachusetts, the median wage for Office Clerks, General — about 47,940 people — is $49,940. Department of Youth Services (Dys) pays a median base salary of $86,734 for this role, 74% above that figureabove the 90th percentile of local pay for the occupation.

Where Department of Youth Services (Dys) sits in the local pay range

10th
25th
Median
75th
90th
$35,750
$42,350
$49,940
$60,150
$69,770
Department of Youth Services (Dys) median · $86,734

The bar is the range of annual wages for Office Clerks, General across every employer in Massachusetts, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Department of Youth Services (Dys)’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Office Clerks, General — about 2,464,940 people — is $45,010. Department of Youth Services (Dys)’s median base salary is 93% above that national figure, above the 90th percentile of pay for the occupation nationally.

10th
25th
Median
75th
90th
$30,310
$36,350
$45,010
$54,300
$64,680
Department of Youth Services (Dys) median · $86,734

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Massachusetts range relative to the national one.

Median total compensation for this role at Department of Youth Services (Dys) is $86,734, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across Massachusetts

Office Support Specialist II is held in 2 Massachusetts departments. In Department of Youth Services (Dys), the median of $86,734 ranks #1 of 2.

Highest-paying departments for this role

Median total compensation for the Office Support Specialist II role in other Massachusettsdepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Office Support Specialist beyond Massachusetts

This role is reported in 2 jurisdictions. See Office Support Specialist across all of Massachusetts

Highest-paying jurisdictions for this role

Miami-Dade County
$43,556 · 21
City of Baltimore
$39,096 · 1,359

Median total compensation for comparable Office Support Specialistroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Claudette Burrell

Office Support Specialist II/Department of Youth Services (Dys)

2025 total comp
$86,734
Base pay
$86,734
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$86,734
Employment type
Full Time Employee
Union / bargaining unit
NAGE - Clerical/Administrative

Source-specific fields

Annual Rate
$87,921
Bargaining Group Number
01
Department Code
DYS
Department ZIP Code
02124
Service End Date
Dec 13, 2025
Transaction Number
14327976
Year-to-Date Pay
$86,734

At Department of Youth Services (Dys), Claudette Burrell serves as a Office Support Specialist II. They work full time employee. Their 2025 pay totaled $86,734. They are represented by NAGE - Clerical/Administrative.