IT Service Management Analyst II

Collect and analyze data to inform decisions, produce reports, and identify trends.

1 employee holds this title in Executive Office of Health and Human Services (Ehs). Median total compensation for the role is $87,598, below the department median of $94,936.

Employees: 1
Total payroll: $87.6K
Role median: $87,598
Agency median: $94,936
Comparison: Below

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This role across Massachusetts

IT Service Management Analyst II is held in 2 Massachusetts departments. In Executive Office of Health and Human Services (Ehs), the median of $87,598 ranks #2 of 2.

Highest-paying departments for this role

Executive Office for Administration and Finance (Anf)

$115,104 · 1

Median total compensation for the IT Service Management Analyst II role in other Massachusettsdepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Ernest Smith

IT Service Management Analyst II/Executive Office of Health and Human Services (Ehs)

2025 total comp

$87,598

Base pay: $79,200
Overtime: $0
Other pay: $8,398
Benefits: $0
Total compensation: $87,598
Employment type: Full Time Employee
Union / bargaining unit: NAGE - Professional Admin.

Source-specific fields

Annual Rate: $123,685
Bargaining Group Number: 06
Department Code: EHS
Department ZIP Code: 02109
Pay Buyout (Actual): $8,398
Service End Date: Aug 23, 2025
Transaction Number: 14323894
Year-to-Date Pay: $87,598

At Executive Office of Health and Human Services (Ehs), Ernest Smith serves as a IT Service Management Analyst II. They work full time employee. Their 2025 pay totaled $87,598. Union affiliation: NAGE - Professional Admin..