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New Jersey / Health and Senior Services / Senior Telephone Operator

Job-title file

Senior Telephone Operator

Operate, maintain, and repair equipment or facilities, performing skilled hands-on work.

5 employees hold this title in Health and Senior Services. Median total compensation for the role is $50,794, below the department median of $76,462.

Employees
5
Total payroll
$259.6K
Role median
$50,794
Agency median
$76,462
Comparison
Below

Compared with the local labor market

Senior Telephone Operator pay vs. New Jersey

Across all employers in New Jersey, the median wage for Receptionists and Information Clerksabout 42,060 people is $41,650. Health and Senior Services pays a median base salary of $43,317 for this role, 4% above that figureabout the 58th percentile of local pay for the occupation.

Where Health and Senior Services sits in the local pay range

10th
25th
Median
75th
90th
$33,420
$36,600
$41,650
$46,980
$54,290
Health and Senior Services median · $43,317

The bar is the range of annual wages for Receptionists and Information Clerks across every employer in New Jersey, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Health and Senior Services’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Receptionists and Information Clerksabout 910,180 people is $38,010. Health and Senior Services’s median base salary is 14% above that national figure, about the 69th percentile of pay for the occupation nationally.

10th
25th
Median
75th
90th
$28,760
$33,960
$38,010
$45,130
$49,950
Health and Senior Services median · $43,317

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the New Jersey range relative to the national one.

Median total compensation for this role at Health and Senior Services is $50,794, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across New Jersey

Senior Telephone Operator is held in 3 New Jersey departments. In Health and Senior Services, the median of $50,794 ranks #2 of 3.

Highest-paying departments for this role

Human Services
$57,028 · 2

Median total compensation for the Senior Telephone Operator role in other New Jerseydepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Senior Telephone Operator beyond New Jersey

This role is reported in 3 jurisdictions. In New Jersey, the median of $52,090 ranks #3 of 3. See Senior Telephone Operator across all of New Jersey

Highest-paying jurisdictions for this role

Median total compensation for comparable Senior Telephone Operator roles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Jacqueline Shirvan

Senior Telephone Operator/Health and Senior Services

2024 total comp
$61,565
Sub-department
Ancora Psychiatric Hospital
Base pay
$52,289
Overtime
$8,100
Other pay
$1,176
Benefits
$0
Total compensation
$61,565
Hire date
null
Union / bargaining unit
Administrative and Clerical Services (Cwa) - Unit A
Pay basis
Annual
Middle name
S

Source-specific fields

As-of Date
Dec 31, 2024
Calendar Quarter
4
Full Name
Shirvan, Jacqueline S
Paid Section Description
null
Payroll ID
114938
Record Type
Master
Salary Hourly Rate
$53,426
Year-to-Date Earnings
$61,565

Jacqueline Shirvan works as a Senior Telephone Operator for Health and Senior Services within Ancora Psychiatric Hospital. Their hire date on record is null. Jacqueline earned $61,565 in 2024. They are represented by Administrative and Clerical Services (Cwa) - Unit A.

Sharon Segear

Senior Telephone Operator/Health and Senior Services

2024 total comp
$53,387
Sub-department
Ancora Psychiatric Hospital
Base pay
$48,133
Overtime
$4,687
Other pay
$566
Benefits
$0
Total compensation
$53,387
Hire date
null
Union / bargaining unit
Administrative and Clerical Services (Cwa) - Unit A
Pay basis
Annual
Middle name
M

Source-specific fields

As-of Date
Dec 31, 2024
Calendar Quarter
4
Full Name
Segear, Sharon M
Paid Section Description
null
Payroll ID
143415
Record Type
Master
Salary Hourly Rate
$51,750
Year-to-Date Earnings
$53,387

Sharon Segear holds the role of Senior Telephone Operator at Health and Senior Services within Ancora Psychiatric Hospital. Their hire date on record is null. In 2024, their total compensation was $53,387. They are represented by Administrative and Clerical Services (Cwa) - Unit A.

Mi Reilly-Fuscellaro

Senior Telephone Operator/Health and Senior Services

2024 total comp
$50,794
Sub-department
Ancora Psychiatric Hospital
Base pay
$43,317
Overtime
$4,456
Other pay
$3,021
Benefits
$0
Total compensation
$50,794
Hire date
null
Union / bargaining unit
Administrative and Clerical Services (Cwa) - Unit A
Pay basis
Annual
Middle name
null

Source-specific fields

As-of Date
Dec 31, 2024
Calendar Quarter
4
Full Name
Reilly-Fuscellaro, Mi
Paid Section Description
null
Payroll ID
167916
Record Type
Master
Salary Hourly Rate
$45,045
Year-to-Date Earnings
$50,794

Mi Reilly-Fuscellaro is a Senior Telephone Operator at Health and Senior Services within Ancora Psychiatric Hospital. Records show a hire date of null. 2024 total compensation came to $50,794. They are represented by Administrative and Clerical Services (Cwa) - Unit A.

Zakeya Johnson

Senior Telephone Operator/Health and Senior Services

2024 total comp
$49,085
Sub-department
Ancora Psychiatric Hospital
Base pay
$39,715
Overtime
$8,687
Other pay
$683
Benefits
$0
Total compensation
$49,085
Hire date
null
Union / bargaining unit
Administrative and Clerical Services (Cwa) - Unit A
Pay basis
Annual
Middle name
J

Source-specific fields

As-of Date
Dec 31, 2024
Calendar Quarter
4
Full Name
Johnson, Zakeya J
Paid Section Description
null
Payroll ID
170533
Record Type
Master
Salary Hourly Rate
$45,045
Year-to-Date Earnings
$49,085

Zakeya Johnson works as a Senior Telephone Operator for Health and Senior Services within Ancora Psychiatric Hospital. Their hire date on record is null. Zakeya earned $49,085 in 2024. They are represented by Administrative and Clerical Services (Cwa) - Unit A.

Patricia Iannaco

Senior Telephone Operator/Health and Senior Services

2024 total comp
$44,763
Sub-department
Ancora Psychiatric Hospital
Base pay
$39,891
Overtime
$1,852
Other pay
$3,020
Benefits
$0
Total compensation
$44,763
Hire date
null
Union / bargaining unit
Administrative and Clerical Services (Cwa) - Unit A
Pay basis
Annual
Middle name
S

Source-specific fields

As-of Date
Dec 31, 2024
Calendar Quarter
4
Full Name
Iannaco, Patricia S
Paid Section Description
null
Payroll ID
165944
Record Type
Master
Salary Hourly Rate
$46,721
Year-to-Date Earnings
$44,763

Patricia Iannaco works as a Senior Telephone Operator for Health and Senior Services within Ancora Psychiatric Hospital. Their hire date on record is null. Patricia earned $44,763 in 2024. Their bargaining unit is Administrative and Clerical Services (Cwa) - Unit A.