New York Public Authorities / Niagara Frontier Transportation Authority / Customer Relations Specialist

Job-title file

Customer Relations Specialist

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

10 employees hold this title in Niagara Frontier Transportation Authority. Median total compensation for the role is $61,195, below the department median of $66,772.

Employees: 10
Total payroll: $562.4K
Role median: $61,195
Agency median: $66,772
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$28,078$66,157+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 10 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Same department

Other job titles in Niagara Frontier Transportation Authority

Ada Controller 16
Administrative Assistant 12
Administrative Assistant Support Specialist 2 7
Aircraft/Fire/Rescue Officer 54
Airfield Supervisor 9
Assistant Air Term. Superintendent 12
Assistant Bus Shelter Technician 7
Aviation Custodian II 110
Booker 21
Bus Controller 12
Bus Supervisor 23
Captain 8
Consultant 11
Custodian Group Leader 9
Custodian II 68
Detective 14
Electrician 8
Fieldperson 25
Fuel Farm Technician 11
Groundsperson I 30
Helper 108
Helper with Tools 39
Leader 30
Lieutenant 21
Maintenance Clerk 35
Mechanic 15
Mechanic A 206
Mechanic B 9
Mechanic C 8
Metrolink Operator 295
Night Garage Supervisor 8
Office Clerk A 10
Operator 1,075
Part Time Traffic Central Reporter 7
Police Officer 121
Porter 33
Rail Controller 16
Rail Supervisor 11
Resident Engineer 7
Senior Administrative Assistant 10
Senior Airport Attendant 16
Senior Clerk A 7
Senior Clerk C 7
Senior Groundsperson 7
Specialist 151
Station Clerk 29
Station/Rail Ambassador 26
Temporary Custodian 10
Temporary Helper 24
Temporary Landscaper 22
Temporary Mechanic A 24
Temporary Part Time 46
Temporary Survey Technician 17
Trade Person Utility/Carpenter 9
Trade Person Utility/Hvac 9
Traffic Checker 11
Transportation Supervisor 11
Transportation Technician 9
Vehicle Maintenance Supervisor 9

Record list

Employees with this title

Page 1

Thomas Himmelsbach

Customer Relations Specialist/Niagara Frontier Transportation Authority

2024 total comp

$66,646

Sub-department: Customer Service
Base pay: $59,188
Overtime: $5,458
Other pay: $2,000
Benefits: $0
Total compensation: $66,646
Employment type: Full-Time

Source-specific fields

Base Annualized Salary: $59,188
Extra Pay: $2,000
Job Group: Administrative and Clerical
Overtime Exempt: No
Paid by Another Entity: No

Thomas Himmelsbach is a Customer Relations Specialist at Niagara Frontier Transportation Authority within Customer Service. They work full-time. 2024 total compensation came to $66,646.

Gary Nervo

Customer Relations Specialist/Niagara Frontier Transportation Authority

2024 total comp

$63,929

Sub-department: Customer Service
Base pay: $59,691
Overtime: $1,766
Other pay: $2,472
Benefits: $0
Total compensation: $63,929
Employment type: Full-Time

Source-specific fields

Base Annualized Salary: $59,691
Extra Pay: $2,472
Job Group: Administrative and Clerical
Overtime Exempt: No
Paid by Another Entity: No

Gary Nervo is a Customer Relations Specialist at Niagara Frontier Transportation Authority within Customer Service. They work full-time. 2024 total compensation came to $63,929.

Samuel Sampman Jr

Customer Relations Specialist/Niagara Frontier Transportation Authority

2024 total comp

$62,486

Sub-department: Customer Service
Base pay: $60,422
Overtime: $2,065
Other pay: $0
Benefits: $0
Total compensation: $62,486
Employment type: Full-Time

Source-specific fields

Base Annualized Salary: $60,422
Job Group: Administrative and Clerical
Overtime Exempt: No
Paid by Another Entity: No

Samuel Sampman Jr works as a Customer Relations Specialist for Niagara Frontier Transportation Authority within Customer Service. Their status is full-time. Samuel earned $62,486 in 2024.

Amanda Vaughan

Customer Relations Specialist/Niagara Frontier Transportation Authority

2024 total comp

$61,825

Sub-department: Customer Service
Base pay: $56,486
Overtime: $4,539
Other pay: $800
Benefits: $0
Total compensation: $61,825
Employment type: Full-Time

Source-specific fields

Base Annualized Salary: $56,486
Extra Pay: $800
Job Group: Administrative and Clerical
Overtime Exempt: No
Paid by Another Entity: No

Amanda Vaughan holds the role of Customer Relations Specialist at Niagara Frontier Transportation Authority within Customer Service. Their status is full-time. In 2024, their total compensation was $61,825.

Clarence E Brown

Customer Relations Specialist/Niagara Frontier Transportation Authority

2024 total comp

$61,228

Sub-department: Customer Service
Base pay: $59,220
Overtime: $9
Other pay: $2,000
Benefits: $0
Total compensation: $61,228
Employment type: Full-Time

Source-specific fields

Base Annualized Salary: $59,220
Extra Pay: $2,000
Job Group: Administrative and Clerical
Overtime Exempt: No
Paid by Another Entity: No

Clarence E Brown holds the role of Customer Relations Specialist at Niagara Frontier Transportation Authority within Customer Service. Their status is full-time. In 2024, their total compensation was $61,228.

Michael Kowarko

Customer Relations Specialist/Niagara Frontier Transportation Authority

2024 total comp

$61,163

Sub-department: Customer Service
Base pay: $55,652
Overtime: $3,610
Other pay: $1,900
Benefits: $0
Total compensation: $61,163
Employment type: Full-Time

Source-specific fields

Base Annualized Salary: $55,652
Extra Pay: $1,900
Job Group: Administrative and Clerical
Overtime Exempt: No
Paid by Another Entity: No

Michael Kowarko is a Customer Relations Specialist at Niagara Frontier Transportation Authority within Customer Service. They work full-time. 2024 total compensation came to $61,163.

Barbara Price

Customer Relations Specialist/Niagara Frontier Transportation Authority

2024 total comp

$59,612

Sub-department: Customer Service
Base pay: $56,968
Overtime: $944
Other pay: $1,700
Benefits: $0
Total compensation: $59,612
Employment type: Full-Time

Source-specific fields

Base Annualized Salary: $56,968
Extra Pay: $1,700
Job Group: Administrative and Clerical
Overtime Exempt: No
Paid by Another Entity: No

Barbara Price is a Customer Relations Specialist at Niagara Frontier Transportation Authority within Customer Service. They work full-time. 2024 total compensation came to $59,612.

Maria Logan

Customer Relations Specialist/Niagara Frontier Transportation Authority

2024 total comp

$52,344

Sub-department: Customer Service
Base pay: $49,707
Overtime: $1,837
Other pay: $800
Benefits: $0
Total compensation: $52,344
Employment type: Full-Time

Source-specific fields

Base Annualized Salary: $49,707
Extra Pay: $800
Job Group: Administrative and Clerical
Overtime Exempt: No
Paid by Another Entity: No

At Niagara Frontier Transportation Authority, Maria Logan serves as a Customer Relations Specialist within Customer Service. They work full-time. Their 2024 pay totaled $52,344.

Shana Carr

Customer Relations Specialist/Niagara Frontier Transportation Authority

2024 total comp

$45,107

Sub-department: Customer Service
Base pay: $42,471
Overtime: $1,836
Other pay: $800
Benefits: $0
Total compensation: $45,107
Employment type: Full-Time

Source-specific fields

Base Annualized Salary: $42,471
Extra Pay: $800
Job Group: Administrative and Clerical
Overtime Exempt: No
Paid by Another Entity: No

Shana Carr holds the role of Customer Relations Specialist at Niagara Frontier Transportation Authority within Customer Service. Their status is full-time. In 2024, their total compensation was $45,107.

Takesha London

Customer Relations Specialist/Niagara Frontier Transportation Authority

2022 total comp

$28,078

Sub-department: Customer Service
Base pay: $27,052
Overtime: $526
Other pay: $500
Benefits: $0
Total compensation: $28,078
Employment type: Full-Time

Source-specific fields

Base Annualized Salary: $27,052
Extra Pay: $500
Job Group: Administrative and Clerical
Overtime Exempt: No
Paid by Another Entity: No

Takesha London works as a Customer Relations Specialist for Niagara Frontier Transportation Authority within Customer Service. Their status is full-time. Takesha earned $28,078 in 2022.