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Tennessee / Human Services / Eligibility Assistant

Job-title file

Eligibility Assistant

Provide administrative support — record-keeping, scheduling, correspondence, and customer service.

321 employees hold this title in Human Services. Median total compensation for the role is $33,732, below the department median of $50,886.

Employees
321
Total payroll
$11.3M
Role median
$33,732
Agency median
$50,886
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$30,972$45,388+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 321 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compared with the local labor market

Eligibility Assistant pay vs. Tennessee

Across all employers in Tennessee, the median wage for Eligibility Interviewers, Government Programs — about 4,060 people — is $49,230. Human Services pays a median base salary of $33,444 for this role, 32% below that figurebelow the 10th percentile of local pay for the occupation.

Where Human Services sits in the local pay range

10th
25th
Median
75th
90th
$40,260
$43,010
$49,230
$55,330
$65,170
Human Services median · $33,444

The bar is the range of annual wages for Eligibility Interviewers, Government Programs across every employer in Tennessee, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Human Services’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Eligibility Interviewers, Government Programs — about 154,800 people — is $54,210. Human Services’s median base salary is 38% below that national figure, below the 10th percentile of pay for the occupation nationally.

10th
25th
Median
75th
90th
$38,900
$45,910
$54,210
$63,610
$74,690
Human Services median · $33,444

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Tennessee range relative to the national one.

Median total compensation for this role at Human Services is $33,732, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Record list

Employees with this title

Page 1

Jamie Moore

Eligibility Assistant/Human Services

2026 total comp
$34,392
Sub-department
Field Staff Mgmt and support
Base pay
$34,392
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$34,392
Employment type
Full-Time
Pay basis
Monthly
Middle name
Leigh

Source-specific fields

Compensation Rate
$2,866
Employee ID
547937

Jamie Moore is a Eligibility Assistant at Human Services within Field Staff Management and Support. They work full-time. 2026 total compensation came to $34,392.

Ann Stafford

Eligibility Assistant/Human Services

2026 total comp
$34,392
Sub-department
Field Operations_Family Assist
Base pay
$34,392
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$34,392
Employment type
Full-Time
Pay basis
Monthly
Middle name
M

Source-specific fields

Compensation Rate
$2,866
Employee ID
289983

Ann Stafford holds the role of Eligibility Assistant at Human Services within Field Operations_Family Assist. Their status is full-time. In 2026, their total compensation was $34,392.

Melissa Atkinson

Eligibility Assistant/Human Services

2026 total comp
$34,368
Sub-department
Field Operations_Family Assist
Base pay
$34,368
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$34,368
Employment type
Full-Time
Pay basis
Monthly
Middle name
S

Source-specific fields

Compensation Rate
$2,864
Employee ID
625407

Melissa Atkinson is a Eligibility Assistant at Human Services within Field Operations_Family Assist. They work full-time. 2026 total compensation came to $34,368.

Greysy Cook

Eligibility Assistant/Human Services

2026 total comp
$34,247
Sub-department
Family Assist Online App (OLA)
Base pay
$33,444
Overtime
$0
Other pay
$803
Benefits
$0
Total compensation
$34,247
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,787
Employee ID
538091

Greysy Cook works as a Eligibility Assistant for Human Services within Family Assist Online App (Ola). Their status is full-time. Greysy earned $34,247 in 2026.

Kara Melson

Eligibility Assistant/Human Services

2026 total comp
$34,247
Sub-department
Field Operations_Family Assist
Base pay
$33,444
Overtime
$0
Other pay
$803
Benefits
$0
Total compensation
$34,247
Employment type
Full-Time
Pay basis
Monthly
Middle name
Lyn

Source-specific fields

Compensation Rate
$2,787
Employee ID
623844

Kara Melson works as a Eligibility Assistant for Human Services within Field Operations_Family Assist. Their status is full-time. Kara earned $34,247 in 2026.

Keri Ferral

Eligibility Assistant/Human Services

2026 total comp
$34,247
Sub-department
Field Operations_Family Assist
Base pay
$33,444
Overtime
$0
Other pay
$803
Benefits
$0
Total compensation
$34,247
Employment type
Full-Time
Pay basis
Monthly
Middle name
Leigh

Source-specific fields

Compensation Rate
$2,787
Employee ID
618448

Keri Ferral works as a Eligibility Assistant for Human Services within Field Operations_Family Assist. Their status is full-time. Keri earned $34,247 in 2026.

Holly Mcbee

Eligibility Assistant/Human Services

2026 total comp
$34,245
Sub-department
Field Operations_Family Assist
Base pay
$33,444
Overtime
$0
Other pay
$801
Benefits
$0
Total compensation
$34,245
Employment type
Full-Time
Pay basis
Monthly
Middle name
Paige

Source-specific fields

Compensation Rate
$2,787
Employee ID
623928

Holly Mcbee works as a Eligibility Assistant for Human Services within Field Operations_Family Assist. Their status is full-time. Holly earned $34,245 in 2026.

Tonia Williams-Baker

Eligibility Assistant/Human Services

2026 total comp
$34,200
Sub-department
Field Operations_Family Assist
Base pay
$34,200
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$34,200
Employment type
Full-Time
Pay basis
Monthly
Middle name
Annette

Source-specific fields

Compensation Rate
$2,850
Employee ID
660326

Tonia Williams-Baker holds the role of Eligibility Assistant at Human Services within Field Operations_Family Assist. Their status is full-time. In 2026, their total compensation was $34,200.

Chanterica Bolin

Eligibility Assistant/Human Services

2026 total comp
$34,044
Sub-department
Field Staff Mgmt and support
Base pay
$34,044
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$34,044
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,837
Employee ID
423614

Chanterica Bolin holds the role of Eligibility Assistant at Human Services within Field Staff Management and Support. Their status is full-time. In 2026, their total compensation was $34,044.