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Tennessee / Human Services / Eligibility Assistant

Job-title file

Eligibility Assistant

Provide administrative support — record-keeping, scheduling, correspondence, and customer service.

321 employees hold this title in Human Services. Median total compensation for the role is $33,732, below the department median of $50,886.

Employees
321
Total payroll
$11.3M
Role median
$33,732
Agency median
$50,886
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$30,972$45,388+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 321 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compared with the local labor market

Eligibility Assistant pay vs. Tennessee

Across all employers in Tennessee, the median wage for Eligibility Interviewers, Government Programs — about 4,060 people — is $49,230. Human Services pays a median base salary of $33,444 for this role, 32% below that figurebelow the 10th percentile of local pay for the occupation.

Where Human Services sits in the local pay range

10th
25th
Median
75th
90th
$40,260
$43,010
$49,230
$55,330
$65,170
Human Services median · $33,444

The bar is the range of annual wages for Eligibility Interviewers, Government Programs across every employer in Tennessee, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Human Services’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Eligibility Interviewers, Government Programs — about 154,800 people — is $54,210. Human Services’s median base salary is 38% below that national figure, below the 10th percentile of pay for the occupation nationally.

10th
25th
Median
75th
90th
$38,900
$45,910
$54,210
$63,610
$74,690
Human Services median · $33,444

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Tennessee range relative to the national one.

Median total compensation for this role at Human Services is $33,732, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Record list

Employees with this title

Page 1

Susette Myers Cuthbbert

Eligibility Assistant/Human Services

2026 total comp
$36,549
Sub-department
Field Operations_Family Assist
Base pay
$35,664
Overtime
$0
Other pay
$885
Benefits
$0
Total compensation
$36,549
Employment type
Full-Time
Pay basis
Monthly
Middle name
D

Source-specific fields

Compensation Rate
$2,972
Employee ID
615216

Susette Myers Cuthbbert is a Eligibility Assistant at Human Services within Field Operations_Family Assist. They work full-time. 2026 total compensation came to $36,549.

Tayana Alston

Eligibility Assistant/Human Services

2026 total comp
$36,520
Sub-department
Field Operations_Family Assist
Base pay
$35,664
Overtime
$0
Other pay
$856
Benefits
$0
Total compensation
$36,520
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,972
Employee ID
585564

At Human Services, Tayana Alston serves as a Eligibility Assistant within Field Operations_Family Assist. They work full-time. Their 2026 pay totaled $36,520.

Nicola Checchi

Eligibility Assistant/Human Services

2026 total comp
$36,520
Sub-department
Field Operations_Family Assist
Base pay
$35,664
Overtime
$0
Other pay
$856
Benefits
$0
Total compensation
$36,520
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,972
Employee ID
601215

Nicola Checchi holds the role of Eligibility Assistant at Human Services within Field Operations_Family Assist. Their status is full-time. In 2026, their total compensation was $36,520.

Beverly Eskew

Eligibility Assistant/Human Services

2026 total comp
$36,492
Sub-department
Family Assistance Field Staff
Base pay
$36,492
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$36,492
Employment type
Full-Time
Pay basis
Monthly
Middle name
R

Source-specific fields

Compensation Rate
$3,041
Employee ID
584859

Beverly Eskew works as a Eligibility Assistant for Human Services within Family Assistance Field Staff. Their status is full-time. Beverly earned $36,492 in 2026.

Carla Collins

Eligibility Assistant/Human Services

2026 total comp
$36,492
Sub-department
Field Operations_Family Assist
Base pay
$36,492
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$36,492
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$3,041
Employee ID
511228

Carla Collins works as a Eligibility Assistant for Human Services within Field Operations_Family Assist. Their status is full-time. Carla earned $36,492 in 2026.

Lee Whitehead

Eligibility Assistant/Human Services

2026 total comp
$36,492
Sub-department
Field Operations_Family Assist
Base pay
$36,492
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$36,492
Employment type
Full-Time
Pay basis
Monthly
Middle name
Anne

Source-specific fields

Compensation Rate
$3,041
Employee ID
450807

At Human Services, Lee Whitehead serves as a Eligibility Assistant within Field Operations_Family Assist. They work full-time. Their 2026 pay totaled $36,492.

Jessica Shell

Eligibility Assistant/Human Services

2026 total comp
$36,473
Sub-department
Field Staff Mgmt and support
Base pay
$35,568
Overtime
$0
Other pay
$905
Benefits
$0
Total compensation
$36,473
Employment type
Full-Time
Pay basis
Monthly
Middle name
A

Source-specific fields

Compensation Rate
$2,964
Employee ID
399150

Jessica Shell holds the role of Eligibility Assistant at Human Services within Field Staff Management and Support. Their status is full-time. In 2026, their total compensation was $36,473.

Linda Isham

Eligibility Assistant/Human Services

2026 total comp
$36,465
Sub-department
Field Staff Mgmt and support
Base pay
$35,568
Overtime
$0
Other pay
$897
Benefits
$0
Total compensation
$36,465
Employment type
Full-Time
Pay basis
Monthly
Middle name
Gail

Source-specific fields

Compensation Rate
$2,964
Employee ID
600788

Linda Isham works as a Eligibility Assistant for Human Services within Field Staff Management and Support. Their status is full-time. Linda earned $36,465 in 2026.

Tonya Proffitt

Eligibility Assistant/Human Services

2026 total comp
$36,464
Sub-department
Field Staff Mgmt and support
Base pay
$35,712
Overtime
$0
Other pay
$752
Benefits
$0
Total compensation
$36,464
Employment type
Full-Time
Pay basis
Monthly
Middle name
L

Source-specific fields

Compensation Rate
$2,976
Employee ID
126000

Tonya Proffitt works as a Eligibility Assistant for Human Services within Field Staff Management and Support. Their status is full-time. Tonya earned $36,464 in 2026.

Rosa Thomas

Eligibility Assistant/Human Services

2026 total comp
$36,442
Sub-department
Field Staff Mgmt and support
Base pay
$35,568
Overtime
$0
Other pay
$874
Benefits
$0
Total compensation
$36,442
Employment type
Full-Time
Pay basis
Monthly
Middle name
Lena

Source-specific fields

Compensation Rate
$2,964
Employee ID
578846

Rosa Thomas is a Eligibility Assistant at Human Services within Field Staff Management and Support. They work full-time. 2026 total compensation came to $36,442.

Natalie Ingram

Eligibility Assistant/Human Services

2026 total comp
$36,442
Sub-department
Field Staff Mgmt and support
Base pay
$35,568
Overtime
$0
Other pay
$874
Benefits
$0
Total compensation
$36,442
Employment type
Full-Time
Pay basis
Monthly
Middle name
R

Source-specific fields

Compensation Rate
$2,964
Employee ID
217624

Natalie Ingram works as a Eligibility Assistant for Human Services within Field Staff Management and Support. Their status is full-time. Natalie earned $36,442 in 2026.

Natalie Darden

Eligibility Assistant/Human Services

2026 total comp
$36,438
Sub-department
Field Staff Mgmt and support
Base pay
$35,568
Overtime
$0
Other pay
$870
Benefits
$0
Total compensation
$36,438
Employment type
Full-Time
Pay basis
Monthly
Middle name
Sevillia

Source-specific fields

Compensation Rate
$2,964
Employee ID
585148

Natalie Darden holds the role of Eligibility Assistant at Human Services within Field Staff Management and Support. Their status is full-time. In 2026, their total compensation was $36,438.