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Tennessee / Human Services / Eligibility Assistant

Job-title file

Eligibility Assistant

Provide administrative support — record-keeping, scheduling, correspondence, and customer service.

321 employees hold this title in Human Services. Median total compensation for the role is $33,732, below the department median of $50,886.

Employees
321
Total payroll
$11.3M
Role median
$33,732
Agency median
$50,886
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$30,972$45,388+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 321 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compared with the local labor market

Eligibility Assistant pay vs. Tennessee

Across all employers in Tennessee, the median wage for Eligibility Interviewers, Government Programs — about 4,060 people — is $49,230. Human Services pays a median base salary of $33,444 for this role, 32% below that figurebelow the 10th percentile of local pay for the occupation.

Where Human Services sits in the local pay range

10th
25th
Median
75th
90th
$40,260
$43,010
$49,230
$55,330
$65,170
Human Services median · $33,444

The bar is the range of annual wages for Eligibility Interviewers, Government Programs across every employer in Tennessee, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Human Services’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Eligibility Interviewers, Government Programs — about 154,800 people — is $54,210. Human Services’s median base salary is 38% below that national figure, below the 10th percentile of pay for the occupation nationally.

10th
25th
Median
75th
90th
$38,900
$45,910
$54,210
$63,610
$74,690
Human Services median · $33,444

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Tennessee range relative to the national one.

Median total compensation for this role at Human Services is $33,732, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Record list

Employees with this title

Page 1

Pamela Robertson

Eligibility Assistant/Human Services

2026 total comp
$38,112
Sub-department
Field Operations_Family Assist
Base pay
$38,112
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$38,112
Employment type
Full-Time
Pay basis
Monthly
Middle name
M

Source-specific fields

Compensation Rate
$3,176
Employee ID
131085

Pamela Robertson is a Eligibility Assistant at Human Services within Field Operations_Family Assist. They work full-time. 2026 total compensation came to $38,112.

Pamela Saynes

Eligibility Assistant/Human Services

2026 total comp
$38,088
Sub-department
Family Assistance Field Staff
Base pay
$38,088
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$38,088
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$3,174
Employee ID
475776

At Human Services, Pamela Saynes serves as a Eligibility Assistant within Family Assistance Field Staff. They work full-time. Their 2026 pay totaled $38,088.

Celinda Keech

Eligibility Assistant/Human Services

2026 total comp
$38,076
Sub-department
Field Operations_Family Assist
Base pay
$38,076
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$38,076
Employment type
Full-Time
Pay basis
Monthly
Middle name
A

Source-specific fields

Compensation Rate
$3,173
Employee ID
400143

At Human Services, Celinda Keech serves as a Eligibility Assistant within Field Operations_Family Assist. They work full-time. Their 2026 pay totaled $38,076.

Alicia Maynard

Eligibility Assistant/Human Services

2026 total comp
$38,040
Sub-department
Field Operations_Family Assist
Base pay
$37,140
Overtime
$0
Other pay
$900
Benefits
$0
Total compensation
$38,040
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$3,095
Employee ID
530237

Alicia Maynard works as a Eligibility Assistant for Human Services within Field Operations_Family Assist. Their status is full-time. Alicia earned $38,040 in 2026.

Adelaida Cuevas

Eligibility Assistant/Human Services

2026 total comp
$38,028
Sub-department
Family Assistance Field Staff
Base pay
$38,028
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$38,028
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$3,169
Employee ID
101910

Adelaida Cuevas works as a Eligibility Assistant for Human Services within Family Assistance Field Staff. Their status is full-time. Adelaida earned $38,028 in 2026.

Jennifer Dilldine

Eligibility Assistant/Human Services

2026 total comp
$37,992
Sub-department
Field Operations_Family Assist
Base pay
$37,992
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$37,992
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$3,166
Employee ID
196957

Jennifer Dilldine is a Eligibility Assistant at Human Services within Field Operations_Family Assist. They work full-time. 2026 total compensation came to $37,992.

Tammy Jerrolds

Eligibility Assistant/Human Services

2026 total comp
$37,909
Sub-department
Field Operations_Family Assist
Base pay
$37,020
Overtime
$0
Other pay
$889
Benefits
$0
Total compensation
$37,909
Employment type
Full-Time
Pay basis
Monthly
Middle name
Dee

Source-specific fields

Compensation Rate
$3,085
Employee ID
576540

Tammy Jerrolds holds the role of Eligibility Assistant at Human Services within Field Operations_Family Assist. Their status is full-time. In 2026, their total compensation was $37,909.

Kathryn Berry

Eligibility Assistant/Human Services

2026 total comp
$37,774
Sub-department
Family Assistance Field Staff
Base pay
$36,888
Overtime
$0
Other pay
$886
Benefits
$0
Total compensation
$37,774
Employment type
Full-Time
Pay basis
Monthly
Middle name
Leone

Source-specific fields

Compensation Rate
$3,074
Employee ID
588015

At Human Services, Kathryn Berry serves as a Eligibility Assistant within Family Assistance Field Staff. They work full-time. Their 2026 pay totaled $37,774.

Kendra Anderson

Eligibility Assistant/Human Services

2026 total comp
$37,774
Sub-department
Field Staff Mgmt and support
Base pay
$36,888
Overtime
$0
Other pay
$886
Benefits
$0
Total compensation
$37,774
Employment type
Full-Time
Pay basis
Monthly
Middle name
Lashay

Source-specific fields

Compensation Rate
$3,074
Employee ID
604239

Kendra Anderson is a Eligibility Assistant at Human Services within Field Staff Management and Support. They work full-time. 2026 total compensation came to $37,774.

Stephanie Burlison

Eligibility Assistant/Human Services

2026 total comp
$37,774
Sub-department
Family Assistance Field Staff
Base pay
$36,888
Overtime
$0
Other pay
$886
Benefits
$0
Total compensation
$37,774
Employment type
Full-Time
Pay basis
Monthly
Middle name
T

Source-specific fields

Compensation Rate
$3,074
Employee ID
360752

Stephanie Burlison works as a Eligibility Assistant for Human Services within Family Assistance Field Staff. Their status is full-time. Stephanie earned $37,774 in 2026.

Rebecca Carroll

Eligibility Assistant/Human Services

2026 total comp
$37,774
Sub-department
Field Operations_Family Assist
Base pay
$36,888
Overtime
$0
Other pay
$886
Benefits
$0
Total compensation
$37,774
Employment type
Full-Time
Pay basis
Monthly
Middle name
A

Source-specific fields

Compensation Rate
$3,074
Employee ID
548006

Rebecca Carroll is a Eligibility Assistant at Human Services within Field Operations_Family Assist. They work full-time. 2026 total compensation came to $37,774.

Trenisha Maeweathers

Eligibility Assistant/Human Services

2026 total comp
$37,774
Sub-department
Field Operations_Family Assist
Base pay
$36,888
Overtime
$0
Other pay
$886
Benefits
$0
Total compensation
$37,774
Employment type
Full-Time
Pay basis
Monthly
Middle name
Cheryl

Source-specific fields

Compensation Rate
$3,074
Employee ID
583767

Trenisha Maeweathers holds the role of Eligibility Assistant at Human Services within Field Operations_Family Assist. Their status is full-time. In 2026, their total compensation was $37,774.

Sherry Reed

Eligibility Assistant/Human Services

2026 total comp
$37,774
Sub-department
Family Assistance Field Staff
Base pay
$36,888
Overtime
$0
Other pay
$886
Benefits
$0
Total compensation
$37,774
Employment type
Full-Time
Pay basis
Monthly
Middle name
A

Source-specific fields

Compensation Rate
$3,074
Employee ID
552558

Sherry Reed is a Eligibility Assistant at Human Services within Family Assistance Field Staff. They work full-time. 2026 total compensation came to $37,774.

Lisa Scott

Eligibility Assistant/Human Services

2026 total comp
$37,774
Sub-department
Field Operations_Family Assist
Base pay
$36,888
Overtime
$0
Other pay
$886
Benefits
$0
Total compensation
$37,774
Employment type
Full-Time
Pay basis
Monthly
Middle name
Denese

Source-specific fields

Compensation Rate
$3,074
Employee ID
586147

Lisa Scott works as a Eligibility Assistant for Human Services within Field Operations_Family Assist. Their status is full-time. Lisa earned $37,774 in 2026.

Evelyn Sullivan

Eligibility Assistant/Human Services

2026 total comp
$37,728
Sub-department
Family Assistance Field Staff
Base pay
$37,728
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$37,728
Employment type
Full-Time
Pay basis
Monthly
Middle name
V

Source-specific fields

Compensation Rate
$3,144
Employee ID
344473

Evelyn Sullivan works as a Eligibility Assistant for Human Services within Family Assistance Field Staff. Their status is full-time. Evelyn earned $37,728 in 2026.

Lynn Tyson

Eligibility Assistant/Human Services

2026 total comp
$37,716
Sub-department
Family Assistance Field Staff
Base pay
$37,716
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$37,716
Employment type
Full-Time
Pay basis
Monthly
Middle name
D

Source-specific fields

Compensation Rate
$3,143
Employee ID
413826

Lynn Tyson holds the role of Eligibility Assistant at Human Services within Family Assistance Field Staff. Their status is full-time. In 2026, their total compensation was $37,716.