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Tennessee / Human Services / Eligibility Assistant

Job-title file

Eligibility Assistant

Provide administrative support — record-keeping, scheduling, correspondence, and customer service.

321 employees hold this title in Human Services. Median total compensation for the role is $33,732, below the department median of $50,886.

Employees
321
Total payroll
$11.3M
Role median
$33,732
Agency median
$50,886
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$30,972$45,388+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 321 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compared with the local labor market

Eligibility Assistant pay vs. Tennessee

Across all employers in Tennessee, the median wage for Eligibility Interviewers, Government Programs — about 4,060 people — is $49,230. Human Services pays a median base salary of $33,444 for this role, 32% below that figurebelow the 10th percentile of local pay for the occupation.

Where Human Services sits in the local pay range

10th
25th
Median
75th
90th
$40,260
$43,010
$49,230
$55,330
$65,170
Human Services median · $33,444

The bar is the range of annual wages for Eligibility Interviewers, Government Programs across every employer in Tennessee, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Human Services’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Eligibility Interviewers, Government Programs — about 154,800 people — is $54,210. Human Services’s median base salary is 38% below that national figure, below the 10th percentile of pay for the occupation nationally.

10th
25th
Median
75th
90th
$38,900
$45,910
$54,210
$63,610
$74,690
Human Services median · $33,444

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Tennessee range relative to the national one.

Median total compensation for this role at Human Services is $33,732, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Record list

Employees with this title

Page 1

Dana Harvill

Eligibility Assistant/Human Services

2026 total comp
$40,192
Sub-department
Field Operations_Family Assist
Base pay
$39,228
Overtime
$0
Other pay
$964
Benefits
$0
Total compensation
$40,192
Employment type
Full-Time
Pay basis
Monthly
Middle name
M

Source-specific fields

Compensation Rate
$3,269
Employee ID
153389

Dana Harvill works as a Eligibility Assistant for Human Services within Field Operations_Family Assist. Their status is full-time. Dana earned $40,192 in 2026.

Jan Gagnon

Eligibility Assistant/Human Services

2026 total comp
$40,124
Sub-department
Field Operations_Family Assist
Base pay
$39,156
Overtime
$0
Other pay
$968
Benefits
$0
Total compensation
$40,124
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$3,263
Employee ID
117955

At Human Services, Jan Gagnon serves as a Eligibility Assistant within Field Operations_Family Assist. They work full-time. Their 2026 pay totaled $40,124.

Sonya Neal

Eligibility Assistant/Human Services

2026 total comp
$40,118
Sub-department
Field Operations_Family Assist
Base pay
$39,156
Overtime
$0
Other pay
$962
Benefits
$0
Total compensation
$40,118
Employment type
Full-Time
Pay basis
Monthly
Middle name
Y

Source-specific fields

Compensation Rate
$3,263
Employee ID
390236

Sonya Neal is a Eligibility Assistant at Human Services within Field Operations_Family Assist. They work full-time. 2026 total compensation came to $40,118.

Tammy Partin

Eligibility Assistant/Human Services

2026 total comp
$40,112
Sub-department
Field Operations_Family Assist
Base pay
$39,156
Overtime
$0
Other pay
$956
Benefits
$0
Total compensation
$40,112
Employment type
Full-Time
Pay basis
Monthly
Middle name
J

Source-specific fields

Compensation Rate
$3,263
Employee ID
130008

Tammy Partin works as a Eligibility Assistant for Human Services within Field Operations_Family Assist. Their status is full-time. Tammy earned $40,112 in 2026.

Kayla Goode

Eligibility Assistant/Human Services

2026 total comp
$40,078
Sub-department
Field Operations_Family Assist
Base pay
$39,060
Overtime
$0
Other pay
$1,018
Benefits
$0
Total compensation
$40,078
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$3,255
Employee ID
569674

Kayla Goode holds the role of Eligibility Assistant at Human Services within Field Operations_Family Assist. Their status is full-time. In 2026, their total compensation was $40,078.

Ruby Berry

Eligibility Assistant/Human Services

2026 total comp
$40,067
Sub-department
Field Operations_Family Assist
Base pay
$39,060
Overtime
$0
Other pay
$1,007
Benefits
$0
Total compensation
$40,067
Employment type
Full-Time
Pay basis
Monthly
Middle name
E

Source-specific fields

Compensation Rate
$3,255
Employee ID
153338

At Human Services, Ruby Berry serves as a Eligibility Assistant within Field Operations_Family Assist. They work full-time. Their 2026 pay totaled $40,067.

Cassandra Eldridge

Eligibility Assistant/Human Services

2026 total comp
$40,027
Sub-department
Field Operations_Family Assist
Base pay
$39,060
Overtime
$0
Other pay
$967
Benefits
$0
Total compensation
$40,027
Employment type
Full-Time
Pay basis
Monthly
Middle name
D

Source-specific fields

Compensation Rate
$3,255
Employee ID
152658

Cassandra Eldridge works as a Eligibility Assistant for Human Services within Field Operations_Family Assist. Their status is full-time. Cassandra earned $40,027 in 2026.

Patricia Lawson

Eligibility Assistant/Human Services

2026 total comp
$40,021
Sub-department
Field Operations_Family Assist
Base pay
$39,060
Overtime
$0
Other pay
$961
Benefits
$0
Total compensation
$40,021
Employment type
Full-Time
Pay basis
Monthly
Middle name
M

Source-specific fields

Compensation Rate
$3,255
Employee ID
521910

Patricia Lawson works as a Eligibility Assistant for Human Services within Field Operations_Family Assist. Their status is full-time. Patricia earned $40,021 in 2026.

Christy Mccool

Eligibility Assistant/Human Services

2026 total comp
$40,020
Sub-department
Field Operations_Family Assist
Base pay
$39,060
Overtime
$0
Other pay
$960
Benefits
$0
Total compensation
$40,020
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$3,255
Employee ID
494126

Christy Mccool holds the role of Eligibility Assistant at Human Services within Field Operations_Family Assist. Their status is full-time. In 2026, their total compensation was $40,020.

Bobbie Nix

Eligibility Assistant/Human Services

2026 total comp
$40,019
Sub-department
Family Assistance Field Staff
Base pay
$39,060
Overtime
$0
Other pay
$959
Benefits
$0
Total compensation
$40,019
Employment type
Full-Time
Pay basis
Monthly
Middle name
J

Source-specific fields

Compensation Rate
$3,255
Employee ID
469652

Bobbie Nix holds the role of Eligibility Assistant at Human Services within Family Assistance Field Staff. Their status is full-time. In 2026, their total compensation was $40,019.

Jennifer Scott

Eligibility Assistant/Human Services

2026 total comp
$40,019
Sub-department
Field Operations_Family Assist
Base pay
$39,060
Overtime
$0
Other pay
$959
Benefits
$0
Total compensation
$40,019
Employment type
Full-Time
Pay basis
Monthly
Middle name
M

Source-specific fields

Compensation Rate
$3,255
Employee ID
495516

Jennifer Scott holds the role of Eligibility Assistant at Human Services within Field Operations_Family Assist. Their status is full-time. In 2026, their total compensation was $40,019.

Deborah James

Eligibility Assistant/Human Services

2026 total comp
$39,948
Sub-department
Field Operations_Family Assist
Base pay
$39,948
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$39,948
Employment type
Full-Time
Pay basis
Monthly
Middle name
M

Source-specific fields

Compensation Rate
$3,329
Employee ID
126934

Deborah James works as a Eligibility Assistant for Human Services within Field Operations_Family Assist. Their status is full-time. Deborah earned $39,948 in 2026.

Arline James

Eligibility Assistant/Human Services

2026 total comp
$39,732
Sub-department
Morristown Service Center
Base pay
$39,732
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$39,732
Employment type
Full-Time
Pay basis
Monthly
Middle name
P

Source-specific fields

Compensation Rate
$3,311
Employee ID
110618

Arline James holds the role of Eligibility Assistant at Human Services within Morristown Service Center. Their status is full-time. In 2026, their total compensation was $39,732.

Helen Poston

Eligibility Assistant/Human Services

2026 total comp
$39,672
Sub-department
Family Assist Online App (OLA)
Base pay
$39,672
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$39,672
Employment type
Full-Time
Pay basis
Monthly
Middle name
L

Source-specific fields

Compensation Rate
$3,306
Employee ID
410393

Helen Poston holds the role of Eligibility Assistant at Human Services within Family Assist Online App (Ola). Their status is full-time. In 2026, their total compensation was $39,672.