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Tennessee / Human Services / Eligibility Assistant

Job-title file

Eligibility Assistant

Provide administrative support — record-keeping, scheduling, correspondence, and customer service.

321 employees hold this title in Human Services. Median total compensation for the role is $33,732, below the department median of $50,886.

Employees
321
Total payroll
$11.3M
Role median
$33,732
Agency median
$50,886
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$30,972$45,388+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 321 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compared with the local labor market

Eligibility Assistant pay vs. Tennessee

Across all employers in Tennessee, the median wage for Eligibility Interviewers, Government Programs — about 4,060 people — is $49,230. Human Services pays a median base salary of $33,444 for this role, 32% below that figurebelow the 10th percentile of local pay for the occupation.

Where Human Services sits in the local pay range

10th
25th
Median
75th
90th
$40,260
$43,010
$49,230
$55,330
$65,170
Human Services median · $33,444

The bar is the range of annual wages for Eligibility Interviewers, Government Programs across every employer in Tennessee, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Human Services’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Eligibility Interviewers, Government Programs — about 154,800 people — is $54,210. Human Services’s median base salary is 38% below that national figure, below the 10th percentile of pay for the occupation nationally.

10th
25th
Median
75th
90th
$38,900
$45,910
$54,210
$63,610
$74,690
Human Services median · $33,444

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Tennessee range relative to the national one.

Median total compensation for this role at Human Services is $33,732, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Record list

Employees with this title

Page 1

Mary Hixson

Eligibility Assistant/Human Services

2026 total comp
$44,593
Sub-department
Field Operations_Family Assist
Base pay
$43,524
Overtime
$0
Other pay
$1,069
Benefits
$0
Total compensation
$44,593
Employment type
Full-Time
Pay basis
Monthly
Middle name
Elizabeth

Source-specific fields

Compensation Rate
$3,627
Employee ID
515249

Mary Hixson holds the role of Eligibility Assistant at Human Services within Field Operations_Family Assist. Their status is full-time. In 2026, their total compensation was $44,593.

Deloris Morris

Eligibility Assistant/Human Services

2026 total comp
$44,556
Sub-department
Field Operations_Family Assist
Base pay
$44,556
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$44,556
Employment type
Full-Time
Pay basis
Monthly
Middle name
A

Source-specific fields

Compensation Rate
$3,713
Employee ID
153427

Deloris Morris works as a Eligibility Assistant for Human Services within Field Operations_Family Assist. Their status is full-time. Deloris earned $44,556 in 2026.

Karen Kennemer

Eligibility Assistant/Human Services

2026 total comp
$44,268
Sub-department
Field Operations_Family Assist
Base pay
$44,268
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$44,268
Employment type
Full-Time
Pay basis
Monthly
Middle name
R

Source-specific fields

Compensation Rate
$3,689
Employee ID
382309

Karen Kennemer works as a Eligibility Assistant for Human Services within Field Operations_Family Assist. Their status is full-time. Karen earned $44,268 in 2026.

Teresa Weems

Eligibility Assistant/Human Services

2026 total comp
$44,090
Sub-department
Field Operations_Family Assist
Base pay
$43,032
Overtime
$0
Other pay
$1,058
Benefits
$0
Total compensation
$44,090
Employment type
Full-Time
Pay basis
Monthly
Middle name
G

Source-specific fields

Compensation Rate
$3,586
Employee ID
350255

Teresa Weems works as a Eligibility Assistant for Human Services within Field Operations_Family Assist. Their status is full-time. Teresa earned $44,090 in 2026.

Tasha Alexander

Eligibility Assistant/Human Services

2026 total comp
$43,991
Sub-department
Family Assistance Field Staff
Base pay
$42,936
Overtime
$0
Other pay
$1,055
Benefits
$0
Total compensation
$43,991
Employment type
Full-Time
Pay basis
Monthly
Middle name
D

Source-specific fields

Compensation Rate
$3,578
Employee ID
405176

Tasha Alexander holds the role of Eligibility Assistant at Human Services within Family Assistance Field Staff. Their status is full-time. In 2026, their total compensation was $43,991.