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Tennessee / Human Services / Eligibility Assistant

Job-title file

Eligibility Assistant

Provide administrative support — record-keeping, scheduling, correspondence, and customer service.

321 employees hold this title in Human Services. Median total compensation for the role is $33,732, below the department median of $50,886.

Employees
321
Total payroll
$11.3M
Role median
$33,732
Agency median
$50,886
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$30,972$45,388+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 321 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compared with the local labor market

Eligibility Assistant pay vs. Tennessee

Across all employers in Tennessee, the median wage for Eligibility Interviewers, Government Programs — about 4,060 people — is $49,230. Human Services pays a median base salary of $33,444 for this role, 32% below that figurebelow the 10th percentile of local pay for the occupation.

Where Human Services sits in the local pay range

10th
25th
Median
75th
90th
$40,260
$43,010
$49,230
$55,330
$65,170
Human Services median · $33,444

The bar is the range of annual wages for Eligibility Interviewers, Government Programs across every employer in Tennessee, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Human Services’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Eligibility Interviewers, Government Programs — about 154,800 people — is $54,210. Human Services’s median base salary is 38% below that national figure, below the 10th percentile of pay for the occupation nationally.

10th
25th
Median
75th
90th
$38,900
$45,910
$54,210
$63,610
$74,690
Human Services median · $33,444

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Tennessee range relative to the national one.

Median total compensation for this role at Human Services is $33,732, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Record list

Employees with this title

Page 5

Lorraine Miller

Eligibility Assistant/Human Services

2026 total comp
$33,732
Sub-department
McKenzie Service Center
Base pay
$33,732
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,732
Employment type
Full-Time
Pay basis
Monthly
Middle name
W

Source-specific fields

Compensation Rate
$2,811
Employee ID
618595

Lorraine Miller is a Eligibility Assistant at Human Services within Mckenzie Service Center. They work full-time. 2026 total compensation came to $33,732.

Jennifer Presley

Eligibility Assistant/Human Services

2026 total comp
$33,725
Sub-department
Field Operations_Family Assist
Base pay
$32,940
Overtime
$0
Other pay
$785
Benefits
$0
Total compensation
$33,725
Employment type
Full-Time
Pay basis
Monthly
Middle name
Annette

Source-specific fields

Compensation Rate
$2,745
Employee ID
422922

At Human Services, Jennifer Presley serves as a Eligibility Assistant within Field Operations_Family Assist. They work full-time. Their 2026 pay totaled $33,725.

Mary Tolbert

Eligibility Assistant/Human Services

2026 total comp
$33,713
Sub-department
Field Operations_Family Assist
Base pay
$32,940
Overtime
$0
Other pay
$773
Benefits
$0
Total compensation
$33,713
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,745
Employee ID
637174

At Human Services, Mary Tolbert serves as a Eligibility Assistant within Field Operations_Family Assist. They work full-time. Their 2026 pay totaled $33,713.

Lisa Sholtis

Eligibility Assistant/Human Services

2026 total comp
$33,516
Sub-department
Morristown Service Center
Base pay
$33,516
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,516
Employment type
Full-Time
Pay basis
Monthly
Middle name
G

Source-specific fields

Compensation Rate
$2,793
Employee ID
644472

Lisa Sholtis works as a Eligibility Assistant for Human Services within Morristown Service Center. Their status is full-time. Lisa earned $33,516 in 2026.

Estela Henriques

Eligibility Assistant/Human Services

2026 total comp
$33,444
Sub-department
Family Assistance Field Staff
Base pay
$33,444
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,444
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,787
Employee ID
715865

Estela Henriques holds the role of Eligibility Assistant at Human Services within Family Assistance Field Staff. Their status is full-time. In 2026, their total compensation was $33,444.

Courtney Emerson

Eligibility Assistant/Human Services

2026 total comp
$33,132
Sub-department
Field Operations_Family Assist
Base pay
$32,316
Overtime
$0
Other pay
$816
Benefits
$0
Total compensation
$33,132
Employment type
Full-Time
Pay basis
Monthly
Middle name
E

Source-specific fields

Compensation Rate
$2,693
Employee ID
474843

Courtney Emerson holds the role of Eligibility Assistant at Human Services within Field Operations_Family Assist. Their status is full-time. In 2026, their total compensation was $33,132.

Jeanette Scott

Eligibility Assistant/Human Services

2026 total comp
$33,100
Sub-department
Field Operations_Family Assist
Base pay
$32,316
Overtime
$0
Other pay
$784
Benefits
$0
Total compensation
$33,100
Employment type
Full-Time
Pay basis
Monthly
Middle name
Marlene

Source-specific fields

Compensation Rate
$2,693
Employee ID
641355

Jeanette Scott is a Eligibility Assistant at Human Services within Field Operations_Family Assist. They work full-time. 2026 total compensation came to $33,100.

Josie Attaway

Eligibility Assistant/Human Services

2026 total comp
$33,096
Sub-department
Family Assist Online App (OLA)
Base pay
$33,096
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,096
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,758
Employee ID
623274

Josie Attaway is a Eligibility Assistant at Human Services within Family Assist Online App (Ola). They work full-time. 2026 total compensation came to $33,096.

Valerie Engelhart

Eligibility Assistant/Human Services

2026 total comp
$33,096
Sub-department
Field Operations_Family Assist
Base pay
$33,096
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,096
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,758
Employee ID
611862

Valerie Engelhart holds the role of Eligibility Assistant at Human Services within Field Operations_Family Assist. Their status is full-time. In 2026, their total compensation was $33,096.

Stephanie Jones

Eligibility Assistant/Human Services

2026 total comp
$33,096
Sub-department
Clarksville Service Center
Base pay
$33,096
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,096
Employment type
Full-Time
Pay basis
Monthly
Middle name
s

Source-specific fields

Compensation Rate
$2,758
Employee ID
569371

Stephanie Jones is a Eligibility Assistant at Human Services within Clarksville Service Center. They work full-time. 2026 total compensation came to $33,096.

Stephanie Mohon

Eligibility Assistant/Human Services

2026 total comp
$33,096
Sub-department
Clarksville Service Center
Base pay
$33,096
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,096
Employment type
Full-Time
Pay basis
Monthly
Middle name
M

Source-specific fields

Compensation Rate
$2,758
Employee ID
623843

Stephanie Mohon works as a Eligibility Assistant for Human Services within Clarksville Service Center. Their status is full-time. Stephanie earned $33,096 in 2026.

Brenda Philpot

Eligibility Assistant/Human Services

2026 total comp
$33,096
Sub-department
Field Operations_Family Assist
Base pay
$33,096
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,096
Employment type
Full-Time
Pay basis
Monthly
Middle name
Jean

Source-specific fields

Compensation Rate
$2,758
Employee ID
615039

At Human Services, Brenda Philpot serves as a Eligibility Assistant within Field Operations_Family Assist. They work full-time. Their 2026 pay totaled $33,096.

Casandra Watkins

Eligibility Assistant/Human Services

2026 total comp
$33,096
Sub-department
Field Operations_Family Assist
Base pay
$33,096
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,096
Employment type
Full-Time
Pay basis
Monthly
Middle name
LaTosha

Source-specific fields

Compensation Rate
$2,758
Employee ID
617960

Casandra Watkins is a Eligibility Assistant at Human Services within Field Operations_Family Assist. They work full-time. 2026 total compensation came to $33,096.

Terri Clark

Eligibility Assistant/Human Services

2026 total comp
$33,096
Sub-department
Field Operations_Family Assist
Base pay
$33,096
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,096
Employment type
Full-Time
Pay basis
Monthly
Middle name
T

Source-specific fields

Compensation Rate
$2,758
Employee ID
625374

Terri Clark is a Eligibility Assistant at Human Services within Field Operations_Family Assist. They work full-time. 2026 total compensation came to $33,096.

Dion Hammond

Eligibility Assistant/Human Services

2026 total comp
$33,096
Sub-department
Field Operations_Family Assist
Base pay
$33,096
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,096
Employment type
Full-Time
Pay basis
Monthly
Middle name
E

Source-specific fields

Compensation Rate
$2,758
Employee ID
623544

Dion Hammond holds the role of Eligibility Assistant at Human Services within Field Operations_Family Assist. Their status is full-time. In 2026, their total compensation was $33,096.

Tammy Grizzle

Eligibility Assistant/Human Services

2026 total comp
$33,094
Sub-department
Field Operations_Family Assist
Base pay
$32,316
Overtime
$0
Other pay
$778
Benefits
$0
Total compensation
$33,094
Employment type
Full-Time
Pay basis
Monthly
Middle name
Y

Source-specific fields

Compensation Rate
$2,693
Employee ID
644602

At Human Services, Tammy Grizzle serves as a Eligibility Assistant within Field Operations_Family Assist. They work full-time. Their 2026 pay totaled $33,094.

Tiare Gualdarama

Eligibility Assistant/Human Services

2026 total comp
$33,094
Sub-department
Field Operations_Family Assist
Base pay
$32,316
Overtime
$0
Other pay
$778
Benefits
$0
Total compensation
$33,094
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,693
Employee ID
654611

Tiare Gualdarama is a Eligibility Assistant at Human Services within Field Operations_Family Assist. They work full-time. 2026 total compensation came to $33,094.

Ashleigh Linder

Eligibility Assistant/Human Services

2026 total comp
$33,094
Sub-department
Field Operations_Family Assist
Base pay
$32,316
Overtime
$0
Other pay
$778
Benefits
$0
Total compensation
$33,094
Employment type
Full-Time
Pay basis
Monthly
Middle name
N

Source-specific fields

Compensation Rate
$2,693
Employee ID
394967

Ashleigh Linder holds the role of Eligibility Assistant at Human Services within Field Operations_Family Assist. Their status is full-time. In 2026, their total compensation was $33,094.

Cortney Miller

Eligibility Assistant/Human Services

2026 total comp
$33,094
Sub-department
Field Operations_Family Assist
Base pay
$32,316
Overtime
$0
Other pay
$778
Benefits
$0
Total compensation
$33,094
Employment type
Full-Time
Pay basis
Monthly
Middle name
Ann

Source-specific fields

Compensation Rate
$2,693
Employee ID
656223

Cortney Miller holds the role of Eligibility Assistant at Human Services within Field Operations_Family Assist. Their status is full-time. In 2026, their total compensation was $33,094.

Latasha Orick

Eligibility Assistant/Human Services

2026 total comp
$33,094
Sub-department
Field Staff Mgmt and support
Base pay
$32,316
Overtime
$0
Other pay
$778
Benefits
$0
Total compensation
$33,094
Employment type
Full-Time
Pay basis
Monthly
Middle name
Kaye

Source-specific fields

Compensation Rate
$2,693
Employee ID
569913

Latasha Orick works as a Eligibility Assistant for Human Services within Field Staff Management and Support. Their status is full-time. Latasha earned $33,094 in 2026.

Brooke Ellis

Eligibility Assistant/Human Services

2026 total comp
$32,808
Sub-department
Family Assistance Field Staff
Base pay
$32,808
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$32,808
Employment type
Full-Time
Pay basis
Monthly
Middle name
Elyse

Source-specific fields

Compensation Rate
$2,734
Employee ID
667865

At Human Services, Brooke Ellis serves as a Eligibility Assistant within Family Assistance Field Staff. They work full-time. Their 2026 pay totaled $32,808.

Xzavier Rivers

Eligibility Assistant/Human Services

2026 total comp
$32,808
Sub-department
Field Operations_Family Assist
Base pay
$32,808
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$32,808
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,734
Employee ID
546655

Xzavier Rivers is a Eligibility Assistant at Human Services within Field Operations_Family Assist. They work full-time. 2026 total compensation came to $32,808.

Melissa Osborne

Eligibility Assistant/Human Services

2026 total comp
$32,613
Sub-department
Family Assistance Field Staff
Base pay
$31,836
Overtime
$0
Other pay
$777
Benefits
$0
Total compensation
$32,613
Employment type
Full-Time
Pay basis
Monthly
Middle name
Dawn

Source-specific fields

Compensation Rate
$2,653
Employee ID
332217

Melissa Osborne is a Eligibility Assistant at Human Services within Family Assistance Field Staff. They work full-time. 2026 total compensation came to $32,613.

Ameisha Mcelroy

Eligibility Assistant/Human Services

2026 total comp
$32,608
Sub-department
Field Operations_Family Assist
Base pay
$31,836
Overtime
$0
Other pay
$772
Benefits
$0
Total compensation
$32,608
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,653
Employee ID
634453

Ameisha Mcelroy works as a Eligibility Assistant for Human Services within Field Operations_Family Assist. Their status is full-time. Ameisha earned $32,608 in 2026.

Quintarsha Williams

Eligibility Assistant/Human Services

2026 total comp
$32,605
Sub-department
Field Operations_Family Assist
Base pay
$31,836
Overtime
$0
Other pay
$769
Benefits
$0
Total compensation
$32,605
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,653
Employee ID
656303

Quintarsha Williams works as a Eligibility Assistant for Human Services within Field Operations_Family Assist. Their status is full-time. Quintarsha earned $32,605 in 2026.

Jessica Hatley

Eligibility Assistant/Human Services

2026 total comp
$32,605
Sub-department
Family Assistance Field Staff
Base pay
$31,836
Overtime
$0
Other pay
$769
Benefits
$0
Total compensation
$32,605
Employment type
Full-Time
Pay basis
Monthly
Middle name
Ann

Source-specific fields

Compensation Rate
$2,653
Employee ID
656023

At Human Services, Jessica Hatley serves as a Eligibility Assistant within Family Assistance Field Staff. They work full-time. Their 2026 pay totaled $32,605.

Zera Parrott

Eligibility Assistant/Human Services

2026 total comp
$32,604
Sub-department
Field Staff Mgmt and support
Base pay
$31,836
Overtime
$0
Other pay
$768
Benefits
$0
Total compensation
$32,604
Employment type
Full-Time
Pay basis
Monthly
Middle name
D

Source-specific fields

Compensation Rate
$2,653
Employee ID
640929

At Human Services, Zera Parrott serves as a Eligibility Assistant within Field Staff Management and Support. They work full-time. Their 2026 pay totaled $32,604.

Valerie Baltazar

Eligibility Assistant/Human Services

2026 total comp
$32,604
Sub-department
Family Assistance Field Staff
Base pay
$32,604
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$32,604
Employment type
Full-Time
Pay basis
Monthly
Middle name
A

Source-specific fields

Compensation Rate
$2,717
Employee ID
623666

Valerie Baltazar holds the role of Eligibility Assistant at Human Services within Family Assistance Field Staff. Their status is full-time. In 2026, their total compensation was $32,604.

Tammy Humphreys

Eligibility Assistant/Human Services

2026 total comp
$32,604
Sub-department
Field Staff Mgmt and support
Base pay
$32,604
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$32,604
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,717
Employee ID
601142

At Human Services, Tammy Humphreys serves as a Eligibility Assistant within Field Staff Management and Support. They work full-time. Their 2026 pay totaled $32,604.

Jamie Davis

Eligibility Assistant/Human Services

2026 total comp
$32,603
Sub-department
Family Assistance Field Staff
Base pay
$31,836
Overtime
$0
Other pay
$767
Benefits
$0
Total compensation
$32,603
Employment type
Full-Time
Pay basis
Monthly
Middle name
Daniell

Source-specific fields

Compensation Rate
$2,653
Employee ID
636923

Jamie Davis holds the role of Eligibility Assistant at Human Services within Family Assistance Field Staff. Their status is full-time. In 2026, their total compensation was $32,603.

Kelly Duke

Eligibility Assistant/Human Services

2026 total comp
$32,603
Sub-department
Family Assistance Field Staff
Base pay
$31,836
Overtime
$0
Other pay
$767
Benefits
$0
Total compensation
$32,603
Employment type
Full-Time
Pay basis
Monthly
Middle name
M

Source-specific fields

Compensation Rate
$2,653
Employee ID
633002

Kelly Duke holds the role of Eligibility Assistant at Human Services within Family Assistance Field Staff. Their status is full-time. In 2026, their total compensation was $32,603.

Brianna Holland

Eligibility Assistant/Human Services

2026 total comp
$32,603
Sub-department
Field Operations_Family Assist
Base pay
$31,836
Overtime
$0
Other pay
$767
Benefits
$0
Total compensation
$32,603
Employment type
Full-Time
Pay basis
Monthly
Middle name
Lee

Source-specific fields

Compensation Rate
$2,653
Employee ID
641488

Brianna Holland holds the role of Eligibility Assistant at Human Services within Field Operations_Family Assist. Their status is full-time. In 2026, their total compensation was $32,603.

Rebecca Humphrey

Eligibility Assistant/Human Services

2026 total comp
$32,603
Sub-department
Field Operations_Family Assist
Base pay
$31,836
Overtime
$0
Other pay
$767
Benefits
$0
Total compensation
$32,603
Employment type
Full-Time
Pay basis
Monthly
Middle name
J

Source-specific fields

Compensation Rate
$2,653
Employee ID
645956

Rebecca Humphrey works as a Eligibility Assistant for Human Services within Field Operations_Family Assist. Their status is full-time. Rebecca earned $32,603 in 2026.

Ashlyn Lawrence

Eligibility Assistant/Human Services

2026 total comp
$32,603
Sub-department
Field Operations_Family Assist
Base pay
$31,836
Overtime
$0
Other pay
$767
Benefits
$0
Total compensation
$32,603
Employment type
Full-Time
Pay basis
Monthly
Middle name
Joy

Source-specific fields

Compensation Rate
$2,653
Employee ID
653341

At Human Services, Ashlyn Lawrence serves as a Eligibility Assistant within Field Operations_Family Assist. They work full-time. Their 2026 pay totaled $32,603.

Bridget Nease

Eligibility Assistant/Human Services

2026 total comp
$32,603
Sub-department
Field Operations_Family Assist
Base pay
$31,836
Overtime
$0
Other pay
$767
Benefits
$0
Total compensation
$32,603
Employment type
Full-Time
Pay basis
Monthly
Middle name
L

Source-specific fields

Compensation Rate
$2,653
Employee ID
544874

Bridget Nease holds the role of Eligibility Assistant at Human Services within Field Operations_Family Assist. Their status is full-time. In 2026, their total compensation was $32,603.

Grasea Wright

Eligibility Assistant/Human Services

2026 total comp
$32,603
Sub-department
Family Assistance Field Staff
Base pay
$31,836
Overtime
$0
Other pay
$767
Benefits
$0
Total compensation
$32,603
Employment type
Full-Time
Pay basis
Monthly
Middle name
Ann Theresa Rose

Source-specific fields

Compensation Rate
$2,653
Employee ID
646623

Grasea Wright works as a Eligibility Assistant for Human Services within Family Assistance Field Staff. Their status is full-time. Grasea earned $32,603 in 2026.

Nicole Watson

Eligibility Assistant/Human Services

2026 total comp
$32,603
Sub-department
Field Operations_Family Assist
Base pay
$31,836
Overtime
$0
Other pay
$767
Benefits
$0
Total compensation
$32,603
Employment type
Full-Time
Pay basis
Monthly
Middle name
Ann

Source-specific fields

Compensation Rate
$2,653
Employee ID
646032

Nicole Watson holds the role of Eligibility Assistant at Human Services within Field Operations_Family Assist. Their status is full-time. In 2026, their total compensation was $32,603.

Jessica Thrasher

Eligibility Assistant/Human Services

2026 total comp
$32,602
Sub-department
Field Operations_Family Assist
Base pay
$31,836
Overtime
$0
Other pay
$766
Benefits
$0
Total compensation
$32,602
Employment type
Full-Time
Pay basis
Monthly
Middle name
Erin

Source-specific fields

Compensation Rate
$2,653
Employee ID
633042

Jessica Thrasher is a Eligibility Assistant at Human Services within Field Operations_Family Assist. They work full-time. 2026 total compensation came to $32,602.

Darla Greer

Eligibility Assistant/Human Services

2026 total comp
$32,592
Sub-department
Morristown Service Center
Base pay
$32,592
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$32,592
Employment type
Full-Time
Pay basis
Monthly
Middle name
F

Source-specific fields

Compensation Rate
$2,716
Employee ID
641133

Darla Greer is a Eligibility Assistant at Human Services within Morristown Service Center. They work full-time. 2026 total compensation came to $32,592.

Santanna Eldridge

Eligibility Assistant/Human Services

2026 total comp
$32,589
Sub-department
Field Operations_Family Assist
Base pay
$31,836
Overtime
$0
Other pay
$753
Benefits
$0
Total compensation
$32,589
Employment type
Full-Time
Pay basis
Monthly
Middle name
Paige

Source-specific fields

Compensation Rate
$2,653
Employee ID
647614

Santanna Eldridge is a Eligibility Assistant at Human Services within Field Operations_Family Assist. They work full-time. 2026 total compensation came to $32,589.