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Tennessee / Human Services / Eligibility Assistant

Job-title file

Eligibility Assistant

Provide administrative support — record-keeping, scheduling, correspondence, and customer service.

321 employees hold this title in Human Services. Median total compensation for the role is $33,732, below the department median of $50,886.

Employees
321
Total payroll
$11.3M
Role median
$33,732
Agency median
$50,886
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$30,972$45,388+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 321 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compared with the local labor market

Eligibility Assistant pay vs. Tennessee

Across all employers in Tennessee, the median wage for Eligibility Interviewers, Government Programs — about 4,060 people — is $49,230. Human Services pays a median base salary of $33,444 for this role, 32% below that figurebelow the 10th percentile of local pay for the occupation.

Where Human Services sits in the local pay range

10th
25th
Median
75th
90th
$40,260
$43,010
$49,230
$55,330
$65,170
Human Services median · $33,444

The bar is the range of annual wages for Eligibility Interviewers, Government Programs across every employer in Tennessee, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Human Services’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Eligibility Interviewers, Government Programs — about 154,800 people — is $54,210. Human Services’s median base salary is 38% below that national figure, below the 10th percentile of pay for the occupation nationally.

10th
25th
Median
75th
90th
$38,900
$45,910
$54,210
$63,610
$74,690
Human Services median · $33,444

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Tennessee range relative to the national one.

Median total compensation for this role at Human Services is $33,732, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Record list

Employees with this title

Page 8

Hayley Frazier

Eligibility Assistant/Human Services

2026 total comp
$30,972
Sub-department
Field Operations_Family Assist
Base pay
$30,972
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,972
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,581
Employee ID
668414

Hayley Frazier works as a Eligibility Assistant for Human Services within Field Operations_Family Assist. Their status is full-time. Hayley earned $30,972 in 2026.

Hunter Garrett

Eligibility Assistant/Human Services

2026 total comp
$30,972
Sub-department
Field Operations_Family Assist
Base pay
$30,972
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,972
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,581
Employee ID
706012

Hunter Garrett holds the role of Eligibility Assistant at Human Services within Field Operations_Family Assist. Their status is full-time. In 2026, their total compensation was $30,972.

Jeremiah Gray

Eligibility Assistant/Human Services

2026 total comp
$30,972
Sub-department
Field Operations_Family Assist
Base pay
$30,972
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,972
Employment type
Full-Time
Pay basis
Monthly
Middle name
LaMarius

Source-specific fields

Compensation Rate
$2,581
Employee ID
667787

Jeremiah Gray holds the role of Eligibility Assistant at Human Services within Field Operations_Family Assist. Their status is full-time. In 2026, their total compensation was $30,972.

Carmen Hall

Eligibility Assistant/Human Services

2026 total comp
$30,972
Sub-department
Family Assistance Field Staff
Base pay
$30,972
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,972
Employment type
Full-Time
Pay basis
Monthly
Middle name
Yolanda

Source-specific fields

Compensation Rate
$2,581
Employee ID
722507

At Human Services, Carmen Hall serves as a Eligibility Assistant within Family Assistance Field Staff. They work full-time. Their 2026 pay totaled $30,972.

Brittany Harris

Eligibility Assistant/Human Services

2026 total comp
$30,972
Sub-department
Field Operations_Family Assist
Base pay
$30,972
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,972
Employment type
Full-Time
Pay basis
Monthly
Middle name
Suzanne

Source-specific fields

Compensation Rate
$2,581
Employee ID
703833

Brittany Harris holds the role of Eligibility Assistant at Human Services within Field Operations_Family Assist. Their status is full-time. In 2026, their total compensation was $30,972.

Kandice Holman

Eligibility Assistant/Human Services

2026 total comp
$30,972
Sub-department
Field Operations_Family Assist
Base pay
$30,972
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,972
Employment type
Full-Time
Pay basis
Monthly
Middle name
Elizabeth

Source-specific fields

Compensation Rate
$2,581
Employee ID
668253

Kandice Holman holds the role of Eligibility Assistant at Human Services within Field Operations_Family Assist. Their status is full-time. In 2026, their total compensation was $30,972.

Donald Horn

Eligibility Assistant/Human Services

2026 total comp
$30,972
Sub-department
Field Staff Mgmt and support
Base pay
$30,972
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,972
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,581
Employee ID
668159

At Human Services, Donald Horn serves as a Eligibility Assistant within Field Staff Management and Support. They work full-time. Their 2026 pay totaled $30,972.

April Hughes

Eligibility Assistant/Human Services

2026 total comp
$30,972
Sub-department
Field Operations_Family Assist
Base pay
$30,972
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,972
Employment type
Full-Time
Pay basis
Monthly
Middle name
Lynn

Source-specific fields

Compensation Rate
$2,581
Employee ID
705723

April Hughes is a Eligibility Assistant at Human Services within Field Operations_Family Assist. They work full-time. 2026 total compensation came to $30,972.

Marja Hughes

Eligibility Assistant/Human Services

2026 total comp
$30,972
Sub-department
Morristown Service Center
Base pay
$30,972
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,972
Employment type
Full-Time
Pay basis
Monthly
Middle name
Gellen

Source-specific fields

Compensation Rate
$2,581
Employee ID
445608

Marja Hughes works as a Eligibility Assistant for Human Services within Morristown Service Center. Their status is full-time. Marja earned $30,972 in 2026.

Jasmine Hunter

Eligibility Assistant/Human Services

2026 total comp
$30,972
Sub-department
Family Assistance Field Staff
Base pay
$30,972
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,972
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,581
Employee ID
696799

Jasmine Hunter is a Eligibility Assistant at Human Services within Family Assistance Field Staff. They work full-time. 2026 total compensation came to $30,972.

Dawn Jackson

Eligibility Assistant/Human Services

2026 total comp
$30,972
Sub-department
Family Assistance Field Staff
Base pay
$30,972
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,972
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,581
Employee ID
665854

At Human Services, Dawn Jackson serves as a Eligibility Assistant within Family Assistance Field Staff. They work full-time. Their 2026 pay totaled $30,972.

Wendy King

Eligibility Assistant/Human Services

2026 total comp
$30,972
Sub-department
Family Assistance Field Staff
Base pay
$30,972
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,972
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,581
Employee ID
713166

Wendy King is a Eligibility Assistant at Human Services within Family Assistance Field Staff. They work full-time. 2026 total compensation came to $30,972.

Dianna Masingale

Eligibility Assistant/Human Services

2026 total comp
$30,972
Sub-department
Field Operations_Family Assist
Base pay
$30,972
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,972
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,581
Employee ID
711417

Dianna Masingale works as a Eligibility Assistant for Human Services within Field Operations_Family Assist. Their status is full-time. Dianna earned $30,972 in 2026.

Charles Mckinney

Eligibility Assistant/Human Services

2026 total comp
$30,972
Sub-department
Family Assistance Field Staff
Base pay
$30,972
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,972
Employment type
Full-Time
Pay basis
Monthly
Middle name
Edward

Source-specific fields

Compensation Rate
$2,581
Employee ID
711266

Charles Mckinney holds the role of Eligibility Assistant at Human Services within Family Assistance Field Staff. Their status is full-time. In 2026, their total compensation was $30,972.

Stacy Metcalf

Eligibility Assistant/Human Services

2026 total comp
$30,972
Sub-department
Field Operations_Family Assist
Base pay
$30,972
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,972
Employment type
Full-Time
Pay basis
Monthly
Middle name
Kay

Source-specific fields

Compensation Rate
$2,581
Employee ID
707571

Stacy Metcalf is a Eligibility Assistant at Human Services within Field Operations_Family Assist. They work full-time. 2026 total compensation came to $30,972.

Whitney Moore

Eligibility Assistant/Human Services

2026 total comp
$30,972
Sub-department
Field Operations_Family Assist
Base pay
$30,972
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,972
Employment type
Full-Time
Pay basis
Monthly
Middle name
L

Source-specific fields

Compensation Rate
$2,581
Employee ID
667523

Whitney Moore is a Eligibility Assistant at Human Services within Field Operations_Family Assist. They work full-time. 2026 total compensation came to $30,972.

Alyssa Morris

Eligibility Assistant/Human Services

2026 total comp
$30,972
Sub-department
Field Operations_Family Assist
Base pay
$30,972
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,972
Employment type
Full-Time
Pay basis
Monthly
Middle name
Jo

Source-specific fields

Compensation Rate
$2,581
Employee ID
695865

Alyssa Morris is a Eligibility Assistant at Human Services within Field Operations_Family Assist. They work full-time. 2026 total compensation came to $30,972.

Kristine Patton

Eligibility Assistant/Human Services

2026 total comp
$30,972
Sub-department
Family Assistance Field Staff
Base pay
$30,972
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,972
Employment type
Full-Time
Pay basis
Monthly
Middle name
Elizabeth

Source-specific fields

Compensation Rate
$2,581
Employee ID
515429

Kristine Patton holds the role of Eligibility Assistant at Human Services within Family Assistance Field Staff. Their status is full-time. In 2026, their total compensation was $30,972.

Sarah Potter

Eligibility Assistant/Human Services

2026 total comp
$30,972
Sub-department
Field Operations_Family Assist
Base pay
$30,972
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,972
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,581
Employee ID
701524

At Human Services, Sarah Potter serves as a Eligibility Assistant within Field Operations_Family Assist. They work full-time. Their 2026 pay totaled $30,972.

Gibson Powell

Eligibility Assistant/Human Services

2026 total comp
$30,972
Sub-department
Field Operations_Family Assist
Base pay
$30,972
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,972
Employment type
Full-Time
Pay basis
Monthly
Middle name
Alexander

Source-specific fields

Compensation Rate
$2,581
Employee ID
662422

Gibson Powell works as a Eligibility Assistant for Human Services within Field Operations_Family Assist. Their status is full-time. Gibson earned $30,972 in 2026.

Migdalia Reyes

Eligibility Assistant/Human Services

2026 total comp
$30,972
Sub-department
Field Operations_Family Assist
Base pay
$30,972
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,972
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,581
Employee ID
389059

Migdalia Reyes holds the role of Eligibility Assistant at Human Services within Field Operations_Family Assist. Their status is full-time. In 2026, their total compensation was $30,972.

Deborah Rich

Eligibility Assistant/Human Services

2026 total comp
$30,972
Sub-department
Family Assistance Field Staff
Base pay
$30,972
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,972
Employment type
Full-Time
Pay basis
Monthly
Middle name
K

Source-specific fields

Compensation Rate
$2,581
Employee ID
439789

At Human Services, Deborah Rich serves as a Eligibility Assistant within Family Assistance Field Staff. They work full-time. Their 2026 pay totaled $30,972.

Clara Robinson

Eligibility Assistant/Human Services

2026 total comp
$30,972
Sub-department
Field Operations_Family Assist
Base pay
$30,972
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,972
Employment type
Full-Time
Pay basis
Monthly
Middle name
C

Source-specific fields

Compensation Rate
$2,581
Employee ID
697967

Clara Robinson holds the role of Eligibility Assistant at Human Services within Field Operations_Family Assist. Their status is full-time. In 2026, their total compensation was $30,972.

Kelsey Rose

Eligibility Assistant/Human Services

2026 total comp
$30,972
Sub-department
Family Assistance Field Staff
Base pay
$30,972
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,972
Employment type
Full-Time
Pay basis
Monthly
Middle name
B

Source-specific fields

Compensation Rate
$2,581
Employee ID
703728

Kelsey Rose holds the role of Eligibility Assistant at Human Services within Family Assistance Field Staff. Their status is full-time. In 2026, their total compensation was $30,972.

Bridgett Rushing

Eligibility Assistant/Human Services

2026 total comp
$30,972
Sub-department
Field Operations_Family Assist
Base pay
$30,972
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,972
Employment type
Full-Time
Pay basis
Monthly
Middle name
Renae

Source-specific fields

Compensation Rate
$2,581
Employee ID
324590

Bridgett Rushing works as a Eligibility Assistant for Human Services within Field Operations_Family Assist. Their status is full-time. Bridgett earned $30,972 in 2026.

Morgan Russell

Eligibility Assistant/Human Services

2026 total comp
$30,972
Sub-department
Field Operations_Family Assist
Base pay
$30,972
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,972
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,581
Employee ID
705400

At Human Services, Morgan Russell serves as a Eligibility Assistant within Field Operations_Family Assist. They work full-time. Their 2026 pay totaled $30,972.

Matthew Sachtleben

Eligibility Assistant/Human Services

2026 total comp
$30,972
Sub-department
Morristown Service Center
Base pay
$30,972
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,972
Employment type
Full-Time
Pay basis
Monthly
Middle name
J

Source-specific fields

Compensation Rate
$2,581
Employee ID
669193

At Human Services, Matthew Sachtleben serves as a Eligibility Assistant within Morristown Service Center. They work full-time. Their 2026 pay totaled $30,972.

Kelly Smith

Eligibility Assistant/Human Services

2026 total comp
$30,972
Sub-department
Field Operations_Family Assist
Base pay
$30,972
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,972
Employment type
Full-Time
Pay basis
Monthly
Middle name
LeAnne

Source-specific fields

Compensation Rate
$2,581
Employee ID
719878

At Human Services, Kelly Smith serves as a Eligibility Assistant within Field Operations_Family Assist. They work full-time. Their 2026 pay totaled $30,972.

Whitlee Smith

Eligibility Assistant/Human Services

2026 total comp
$30,972
Sub-department
Field Operations_Family Assist
Base pay
$30,972
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,972
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,581
Employee ID
667488

Whitlee Smith is a Eligibility Assistant at Human Services within Field Operations_Family Assist. They work full-time. 2026 total compensation came to $30,972.

Melisa Staggs

Eligibility Assistant/Human Services

2026 total comp
$30,972
Sub-department
Family Assistance Field Staff
Base pay
$30,972
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,972
Employment type
Full-Time
Pay basis
Monthly
Middle name
A

Source-specific fields

Compensation Rate
$2,581
Employee ID
658789

Melisa Staggs holds the role of Eligibility Assistant at Human Services within Family Assistance Field Staff. Their status is full-time. In 2026, their total compensation was $30,972.

Charesma Spivey

Eligibility Assistant/Human Services

2026 total comp
$30,972
Sub-department
Field Operations_Family Assist
Base pay
$30,972
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,972
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,581
Employee ID
711264

Charesma Spivey holds the role of Eligibility Assistant at Human Services within Field Operations_Family Assist. Their status is full-time. In 2026, their total compensation was $30,972.

Ashley Suarez

Eligibility Assistant/Human Services

2026 total comp
$30,972
Sub-department
McKenzie Service Center
Base pay
$30,972
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,972
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,581
Employee ID
666650

At Human Services, Ashley Suarez serves as a Eligibility Assistant within Mckenzie Service Center. They work full-time. Their 2026 pay totaled $30,972.

Dorothy Thomas

Eligibility Assistant/Human Services

2026 total comp
$30,972
Sub-department
Field Operations_Family Assist
Base pay
$30,972
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,972
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,581
Employee ID
696668

At Human Services, Dorothy Thomas serves as a Eligibility Assistant within Field Operations_Family Assist. They work full-time. Their 2026 pay totaled $30,972.

Alishiagayle Thompson

Eligibility Assistant/Human Services

2026 total comp
$30,972
Sub-department
Field Operations_Family Assist
Base pay
$30,972
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,972
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,581
Employee ID
663210

At Human Services, Alishiagayle Thompson serves as a Eligibility Assistant within Field Operations_Family Assist. They work full-time. Their 2026 pay totaled $30,972.

Davon Trice

Eligibility Assistant/Human Services

2026 total comp
$30,972
Sub-department
Field Operations_Family Assist
Base pay
$30,972
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,972
Employment type
Full-Time
Pay basis
Monthly
Middle name
Druedward

Source-specific fields

Compensation Rate
$2,581
Employee ID
651179

Davon Trice holds the role of Eligibility Assistant at Human Services within Field Operations_Family Assist. Their status is full-time. In 2026, their total compensation was $30,972.

Marcia Tucker

Eligibility Assistant/Human Services

2026 total comp
$30,972
Sub-department
Field Operations_Family Assist
Base pay
$30,972
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,972
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,581
Employee ID
665853

At Human Services, Marcia Tucker serves as a Eligibility Assistant within Field Operations_Family Assist. They work full-time. Their 2026 pay totaled $30,972.

Esley Unruh

Eligibility Assistant/Human Services

2026 total comp
$30,972
Sub-department
Field Operations_Family Assist
Base pay
$30,972
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,972
Employment type
Full-Time
Pay basis
Monthly
Middle name
Clay

Source-specific fields

Compensation Rate
$2,581
Employee ID
699509

Esley Unruh works as a Eligibility Assistant for Human Services within Field Operations_Family Assist. Their status is full-time. Esley earned $30,972 in 2026.

Lacrystal Willingham

Eligibility Assistant/Human Services

2026 total comp
$30,972
Sub-department
Family Assistance Field Staff
Base pay
$30,972
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,972
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,581
Employee ID
696860

Lacrystal Willingham works as a Eligibility Assistant for Human Services within Family Assistance Field Staff. Their status is full-time. Lacrystal earned $30,972 in 2026.

Alnekea Dotson

Eligibility Assistant/Human Services

2026 total comp
$30,972
Sub-department
Family Assistance Field Staff
Base pay
$30,972
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,972
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,581
Employee ID
705206

Alnekea Dotson is a Eligibility Assistant at Human Services within Family Assistance Field Staff. They work full-time. 2026 total compensation came to $30,972.

Quanesha Forster

Eligibility Assistant/Human Services

2026 total comp
$30,972
Sub-department
Family Assistance Field Staff
Base pay
$30,972
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,972
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,581
Employee ID
715134

Quanesha Forster works as a Eligibility Assistant for Human Services within Family Assistance Field Staff. Their status is full-time. Quanesha earned $30,972 in 2026.