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Tennessee / Human Services

Agency file

Human Services

Source file: Tennessee — State Employee Salaries / ingested Jun 18, 2026

The Human Services delivers health and social services — programs such as Medicaid, public assistance, child welfare, and support for aging and disabled residents.

In 2026, this agency had 3,650 employees with median total compensation of $50,886; the highest distinct record was $252,046.

Year
2026
Total payroll
$209M
Employees
3,650
Median total
$50,886
Highest record
$252,046

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

How 2026 total compensation is spread across the 3,650 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($50,886) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base$56,404 (99%)
  • Overtime$0 (0%)
  • Other$852 (1%)
  • Benefits$0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$38,748
$43,572
$50,886
$63,505
$79,190

The pay ladder for this department. Someone at the 90th percentile earns $79,190 — more than 90% of the department; the 10th percentile earns $38,748. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Record list

Employees

Page 1

Josanda Addo

DHS Disability Claims Assistant 2*/Human Services

2026 total comp
$34,910
Sub-department
DDS Staff
Base pay
$34,092
Overtime
$0
Other pay
$818
Benefits
$0
Total compensation
$34,910
Employment type
Full-Time
Pay basis
Monthly
Middle name
N

Source-specific fields

Compensation Rate
$2,841
Employee ID
626473

At Human Services, Josanda Addo serves as a DHS Disability Claims Assistant 2* within Dds Staff. They work full-time. Their 2026 pay totaled $34,910.

Kandy Dolan

Eligibility Assistant/Human Services

2026 total comp
$34,800
Sub-department
Field Operations_Family Assist
Base pay
$34,800
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$34,800
Employment type
Full-Time
Pay basis
Monthly
Middle name
M

Source-specific fields

Compensation Rate
$2,900
Employee ID
125229

At Human Services, Kandy Dolan serves as a Eligibility Assistant within Field Operations_Family Assist. They work full-time. Their 2026 pay totaled $34,800.

Nancy Sherrill

Eligibility Assistant/Human Services

2026 total comp
$34,778
Sub-department
Field Operations_Family Assist
Base pay
$33,936
Overtime
$0
Other pay
$842
Benefits
$0
Total compensation
$34,778
Employment type
Full-Time
Pay basis
Monthly
Middle name
Denise

Source-specific fields

Compensation Rate
$2,828
Employee ID
626785

At Human Services, Nancy Sherrill serves as a Eligibility Assistant within Field Operations_Family Assist. They work full-time. Their 2026 pay totaled $34,778.

Ashley Humphrey

Eligibility Assistant/Human Services

2026 total comp
$34,778
Sub-department
Field Staff Mgmt and support
Base pay
$33,936
Overtime
$0
Other pay
$842
Benefits
$0
Total compensation
$34,778
Employment type
Full-Time
Pay basis
Monthly
Middle name
Brianne

Source-specific fields

Compensation Rate
$2,828
Employee ID
618634

At Human Services, Ashley Humphrey serves as a Eligibility Assistant within Field Staff Management and Support. They work full-time. Their 2026 pay totaled $34,778.

Jenna Cooper

Eligibility Assistant/Human Services

2026 total comp
$34,770
Sub-department
Field Operations_Family Assist
Base pay
$33,936
Overtime
$0
Other pay
$834
Benefits
$0
Total compensation
$34,770
Employment type
Full-Time
Pay basis
Monthly
Middle name
D

Source-specific fields

Compensation Rate
$2,828
Employee ID
618134

Jenna Cooper holds the role of Eligibility Assistant at Human Services within Field Operations_Family Assist. Their status is full-time. In 2026, their total compensation was $34,770.

Sonya Shillings

Eligibility Assistant/Human Services

2026 total comp
$34,770
Sub-department
Field Operations_Family Assist
Base pay
$33,936
Overtime
$0
Other pay
$834
Benefits
$0
Total compensation
$34,770
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,828
Employee ID
612379

Sonya Shillings is a Eligibility Assistant at Human Services within Field Operations_Family Assist. They work full-time. 2026 total compensation came to $34,770.

Shelley Fannin

Customer Service Center Representative 2*/Human Services

2026 total comp
$34,752
Sub-department
Appeals and Hearings Front End
Base pay
$34,752
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$34,752
Employment type
Full-Time
Pay basis
Monthly
Middle name
Ann

Source-specific fields

Compensation Rate
$2,896
Employee ID
661190

Shelley Fannin is a Customer Service Center Representative 2* at Human Services within Appeals and Hearings Front End. They work full-time. 2026 total compensation came to $34,752.

Kelsey Hines

Pre-Employment Transition Specialist/Human Services

2026 total comp
$34,752
Sub-department
VR/Pre-ETS
Base pay
$34,752
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$34,752
Employment type
Full-Time
Pay basis
Monthly
Middle name
J

Source-specific fields

Compensation Rate
$2,896
Employee ID
610862

Kelsey Hines works as a Pre-Employment Transition Specialist for Human Services within Vr/Pre-Ets. Their status is full-time. Kelsey earned $34,752 in 2026.

Brittany Lewis

Customer Service Center Representative 2*/Human Services

2026 total comp
$34,752
Sub-department
Appeals and Hearings Front End
Base pay
$34,752
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$34,752
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,896
Employee ID
665760

Brittany Lewis is a Customer Service Center Representative 2* at Human Services within Appeals and Hearings Front End. They work full-time. 2026 total compensation came to $34,752.

Gillian Soderstrom

Pre-Employment Transition Specialist/Human Services

2026 total comp
$34,752
Sub-department
VR/Pre-ETS
Base pay
$34,752
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$34,752
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,896
Employee ID
715157

Gillian Soderstrom is a Pre-Employment Transition Specialist at Human Services within Vr/Pre-Ets. They work full-time. 2026 total compensation came to $34,752.

Shalawn Williams

DHS Child Care Specialist 2*/Human Services

2026 total comp
$34,752
Sub-department
Child Care Certificate
Base pay
$34,752
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$34,752
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,896
Employee ID
720450

At Human Services, Shalawn Williams serves as a DHS Child Care Specialist 2* within Child Care Certificate. They work full-time. Their 2026 pay totaled $34,752.

Xiana Horton

DHS Disability Claims Assistant 2*/Human Services

2026 total comp
$34,740
Sub-department
DDS Staff
Base pay
$34,740
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$34,740
Employment type
Full-Time
Pay basis
Monthly
Middle name
R

Source-specific fields

Compensation Rate
$2,895
Employee ID
626466

At Human Services, Xiana Horton serves as a DHS Disability Claims Assistant 2* within Dds Staff. They work full-time. Their 2026 pay totaled $34,740.

Racheal Mills

DHS Disability Claims Assistant 2*/Human Services

2026 total comp
$34,740
Sub-department
DDS Staff
Base pay
$34,740
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$34,740
Employment type
Full-Time
Pay basis
Monthly
Middle name
A

Source-specific fields

Compensation Rate
$2,895
Employee ID
626476

Racheal Mills holds the role of DHS Disability Claims Assistant 2* at Human Services within Dds Staff. Their status is full-time. In 2026, their total compensation was $34,740.

Rosanna Robinson

Eligibility Assistant/Human Services

2026 total comp
$34,680
Sub-department
Field Operations_Family Assist
Base pay
$34,680
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$34,680
Employment type
Full-Time
Pay basis
Monthly
Middle name
M

Source-specific fields

Compensation Rate
$2,890
Employee ID
245002

At Human Services, Rosanna Robinson serves as a Eligibility Assistant within Field Operations_Family Assist. They work full-time. Their 2026 pay totaled $34,680.

Richard Bradley

Custodial Worker 2/Human Services

2026 total comp
$34,620
Sub-department
TRC Smyrna Admin Services
Base pay
$34,620
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$34,620
Employment type
Full-Time
Pay basis
Monthly
Middle name
C

Source-specific fields

Compensation Rate
$2,885
Employee ID
606407

Richard Bradley holds the role of Custodial Worker 2 at Human Services within Trc Smyrna Administrative Services. Their status is full-time. In 2026, their total compensation was $34,620.

Jamie Moore

Eligibility Assistant/Human Services

2026 total comp
$34,392
Sub-department
Field Staff Mgmt and support
Base pay
$34,392
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$34,392
Employment type
Full-Time
Pay basis
Monthly
Middle name
Leigh

Source-specific fields

Compensation Rate
$2,866
Employee ID
547937

Jamie Moore is a Eligibility Assistant at Human Services within Field Staff Management and Support. They work full-time. 2026 total compensation came to $34,392.

Ann Stafford

Eligibility Assistant/Human Services

2026 total comp
$34,392
Sub-department
Field Operations_Family Assist
Base pay
$34,392
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$34,392
Employment type
Full-Time
Pay basis
Monthly
Middle name
M

Source-specific fields

Compensation Rate
$2,866
Employee ID
289983

Ann Stafford holds the role of Eligibility Assistant at Human Services within Field Operations_Family Assist. Their status is full-time. In 2026, their total compensation was $34,392.

Melissa Atkinson

Eligibility Assistant/Human Services

2026 total comp
$34,368
Sub-department
Field Operations_Family Assist
Base pay
$34,368
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$34,368
Employment type
Full-Time
Pay basis
Monthly
Middle name
S

Source-specific fields

Compensation Rate
$2,864
Employee ID
625407

Melissa Atkinson is a Eligibility Assistant at Human Services within Field Operations_Family Assist. They work full-time. 2026 total compensation came to $34,368.

Egypt Barnes

DHS Disability Claims Assistant 2*/Human Services

2026 total comp
$34,368
Sub-department
DDS Staff
Base pay
$34,368
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$34,368
Employment type
Full-Time
Pay basis
Monthly
Middle name
E

Source-specific fields

Compensation Rate
$2,864
Employee ID
626674

Egypt Barnes is a DHS Disability Claims Assistant 2* at Human Services within Dds Staff. They work full-time. 2026 total compensation came to $34,368.

Greysy Cook

Eligibility Assistant/Human Services

2026 total comp
$34,247
Sub-department
Family Assist Online App (OLA)
Base pay
$33,444
Overtime
$0
Other pay
$803
Benefits
$0
Total compensation
$34,247
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,787
Employee ID
538091

Greysy Cook works as a Eligibility Assistant for Human Services within Family Assist Online App (Ola). Their status is full-time. Greysy earned $34,247 in 2026.

Kara Melson

Eligibility Assistant/Human Services

2026 total comp
$34,247
Sub-department
Field Operations_Family Assist
Base pay
$33,444
Overtime
$0
Other pay
$803
Benefits
$0
Total compensation
$34,247
Employment type
Full-Time
Pay basis
Monthly
Middle name
Lyn

Source-specific fields

Compensation Rate
$2,787
Employee ID
623844

Kara Melson works as a Eligibility Assistant for Human Services within Field Operations_Family Assist. Their status is full-time. Kara earned $34,247 in 2026.

Keri Ferral

Eligibility Assistant/Human Services

2026 total comp
$34,247
Sub-department
Field Operations_Family Assist
Base pay
$33,444
Overtime
$0
Other pay
$803
Benefits
$0
Total compensation
$34,247
Employment type
Full-Time
Pay basis
Monthly
Middle name
Leigh

Source-specific fields

Compensation Rate
$2,787
Employee ID
618448

Keri Ferral works as a Eligibility Assistant for Human Services within Field Operations_Family Assist. Their status is full-time. Keri earned $34,247 in 2026.

Holly Mcbee

Eligibility Assistant/Human Services

2026 total comp
$34,245
Sub-department
Field Operations_Family Assist
Base pay
$33,444
Overtime
$0
Other pay
$801
Benefits
$0
Total compensation
$34,245
Employment type
Full-Time
Pay basis
Monthly
Middle name
Paige

Source-specific fields

Compensation Rate
$2,787
Employee ID
623928

Holly Mcbee works as a Eligibility Assistant for Human Services within Field Operations_Family Assist. Their status is full-time. Holly earned $34,245 in 2026.

Zackeria Lewis

DHS Disability Claims Assistant 2*/Human Services

2026 total comp
$34,231
Sub-department
DDS Staff
Base pay
$33,432
Overtime
$0
Other pay
$799
Benefits
$0
Total compensation
$34,231
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,786
Employee ID
632963

Zackeria Lewis works as a DHS Disability Claims Assistant 2* for Human Services within Dds Staff. Their status is full-time. Zackeria earned $34,231 in 2026.

Tonia Williams-Baker

Eligibility Assistant/Human Services

2026 total comp
$34,200
Sub-department
Field Operations_Family Assist
Base pay
$34,200
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$34,200
Employment type
Full-Time
Pay basis
Monthly
Middle name
Annette

Source-specific fields

Compensation Rate
$2,850
Employee ID
660326

Tonia Williams-Baker holds the role of Eligibility Assistant at Human Services within Field Operations_Family Assist. Their status is full-time. In 2026, their total compensation was $34,200.

Chanterica Bolin

Eligibility Assistant/Human Services

2026 total comp
$34,044
Sub-department
Field Staff Mgmt and support
Base pay
$34,044
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$34,044
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,837
Employee ID
423614

Chanterica Bolin holds the role of Eligibility Assistant at Human Services within Field Staff Management and Support. Their status is full-time. In 2026, their total compensation was $34,044.

Angela Bain

Eligibility Assistant/Human Services

2026 total comp
$33,733
Sub-department
Field Operations_Family Assist
Base pay
$32,940
Overtime
$0
Other pay
$793
Benefits
$0
Total compensation
$33,733
Employment type
Full-Time
Pay basis
Monthly
Middle name
D

Source-specific fields

Compensation Rate
$2,745
Employee ID
563093

Angela Bain is a Eligibility Assistant at Human Services within Field Operations_Family Assist. They work full-time. 2026 total compensation came to $33,733.

Lynette Andrews

Eligibility Assistant/Human Services

2026 total comp
$33,732
Sub-department
McKenzie Service Center
Base pay
$33,732
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,732
Employment type
Full-Time
Pay basis
Monthly
Middle name
Starr

Source-specific fields

Compensation Rate
$2,811
Employee ID
618601

Lynette Andrews is a Eligibility Assistant at Human Services within Mckenzie Service Center. They work full-time. 2026 total compensation came to $33,732.

Letassha Grace

Eligibility Assistant/Human Services

2026 total comp
$33,732
Sub-department
Family Assistance Field Staff
Base pay
$33,732
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,732
Employment type
Full-Time
Pay basis
Monthly
Middle name
L

Source-specific fields

Compensation Rate
$2,811
Employee ID
626724

At Human Services, Letassha Grace serves as a Eligibility Assistant within Family Assistance Field Staff. They work full-time. Their 2026 pay totaled $33,732.

Shirley Jenichs

Eligibility Assistant/Human Services

2026 total comp
$33,732
Sub-department
McKenzie Service Center
Base pay
$33,732
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,732
Employment type
Full-Time
Pay basis
Monthly
Middle name
Frances

Source-specific fields

Compensation Rate
$2,811
Employee ID
619471

Shirley Jenichs is a Eligibility Assistant at Human Services within Mckenzie Service Center. They work full-time. 2026 total compensation came to $33,732.

Wanda Malone

Eligibility Assistant/Human Services

2026 total comp
$33,732
Sub-department
Field Operations_Family Assist
Base pay
$33,732
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,732
Employment type
Full-Time
Pay basis
Monthly
Middle name
Y

Source-specific fields

Compensation Rate
$2,811
Employee ID
153195

At Human Services, Wanda Malone serves as a Eligibility Assistant within Field Operations_Family Assist. They work full-time. Their 2026 pay totaled $33,732.

Lorraine Miller

Eligibility Assistant/Human Services

2026 total comp
$33,732
Sub-department
McKenzie Service Center
Base pay
$33,732
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,732
Employment type
Full-Time
Pay basis
Monthly
Middle name
W

Source-specific fields

Compensation Rate
$2,811
Employee ID
618595

Lorraine Miller is a Eligibility Assistant at Human Services within Mckenzie Service Center. They work full-time. 2026 total compensation came to $33,732.

Jennifer Presley

Eligibility Assistant/Human Services

2026 total comp
$33,725
Sub-department
Field Operations_Family Assist
Base pay
$32,940
Overtime
$0
Other pay
$785
Benefits
$0
Total compensation
$33,725
Employment type
Full-Time
Pay basis
Monthly
Middle name
Annette

Source-specific fields

Compensation Rate
$2,745
Employee ID
422922

At Human Services, Jennifer Presley serves as a Eligibility Assistant within Field Operations_Family Assist. They work full-time. Their 2026 pay totaled $33,725.

Mary Tolbert

Eligibility Assistant/Human Services

2026 total comp
$33,713
Sub-department
Field Operations_Family Assist
Base pay
$32,940
Overtime
$0
Other pay
$773
Benefits
$0
Total compensation
$33,713
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,745
Employee ID
637174

At Human Services, Mary Tolbert serves as a Eligibility Assistant within Field Operations_Family Assist. They work full-time. Their 2026 pay totaled $33,713.

Lisa Sholtis

Eligibility Assistant/Human Services

2026 total comp
$33,516
Sub-department
Morristown Service Center
Base pay
$33,516
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,516
Employment type
Full-Time
Pay basis
Monthly
Middle name
G

Source-specific fields

Compensation Rate
$2,793
Employee ID
644472

Lisa Sholtis works as a Eligibility Assistant for Human Services within Morristown Service Center. Their status is full-time. Lisa earned $33,516 in 2026.

Estela Henriques

Eligibility Assistant/Human Services

2026 total comp
$33,444
Sub-department
Family Assistance Field Staff
Base pay
$33,444
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,444
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,787
Employee ID
715865

Estela Henriques holds the role of Eligibility Assistant at Human Services within Family Assistance Field Staff. Their status is full-time. In 2026, their total compensation was $33,444.

Courtney Emerson

Eligibility Assistant/Human Services

2026 total comp
$33,132
Sub-department
Field Operations_Family Assist
Base pay
$32,316
Overtime
$0
Other pay
$816
Benefits
$0
Total compensation
$33,132
Employment type
Full-Time
Pay basis
Monthly
Middle name
E

Source-specific fields

Compensation Rate
$2,693
Employee ID
474843

Courtney Emerson holds the role of Eligibility Assistant at Human Services within Field Operations_Family Assist. Their status is full-time. In 2026, their total compensation was $33,132.

Jeanette Scott

Eligibility Assistant/Human Services

2026 total comp
$33,100
Sub-department
Field Operations_Family Assist
Base pay
$32,316
Overtime
$0
Other pay
$784
Benefits
$0
Total compensation
$33,100
Employment type
Full-Time
Pay basis
Monthly
Middle name
Marlene

Source-specific fields

Compensation Rate
$2,693
Employee ID
641355

Jeanette Scott is a Eligibility Assistant at Human Services within Field Operations_Family Assist. They work full-time. 2026 total compensation came to $33,100.

Josie Attaway

Eligibility Assistant/Human Services

2026 total comp
$33,096
Sub-department
Family Assist Online App (OLA)
Base pay
$33,096
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,096
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,758
Employee ID
623274

Josie Attaway is a Eligibility Assistant at Human Services within Family Assist Online App (Ola). They work full-time. 2026 total compensation came to $33,096.

Valerie Engelhart

Eligibility Assistant/Human Services

2026 total comp
$33,096
Sub-department
Field Operations_Family Assist
Base pay
$33,096
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,096
Employment type
Full-Time
Pay basis
Monthly

Source-specific fields

Compensation Rate
$2,758
Employee ID
611862

Valerie Engelhart holds the role of Eligibility Assistant at Human Services within Field Operations_Family Assist. Their status is full-time. In 2026, their total compensation was $33,096.