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Texas / Texas Workforce Commission / IT Support Specialist II

Job-title file

IT Support Specialist II

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

2 employees hold this title in Texas Workforce Commission. Median total compensation for the role is $51,501, below the department median of $55,944.

Employees
2
Total payroll
$103K
Role median
$51,501
Agency median
$55,944
Comparison
Below

Compared with the local labor market

IT Support Specialist II pay vs. Texas

Across all employers in Texas, the median wage for Computer User Support Specialists — about 72,030 people — is $59,490. Texas Workforce Commission pays a median base salary of $62,778 for this role, 6% above that figureabout the 56th percentile of local pay for the occupation.

Where Texas Workforce Commission sits in the local pay range

10th
25th
Median
75th
90th
$38,690
$47,270
$59,490
$72,820
$90,140
Texas Workforce Commission median · $62,778

The bar is the range of annual wages for Computer User Support Specialists across every employer in Texas, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Texas Workforce Commission’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Computer User Support Specialists — about 717,190 people — is $61,860. Texas Workforce Commission’s median base salary is 1% above that national figure, about the 51st percentile of pay for the occupation nationally.

10th
25th
Median
75th
90th
$40,980
$49,000
$61,860
$79,040
$100,540
Texas Workforce Commission median · $62,778

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Texas range relative to the national one.

Median total compensation for this role at Texas Workforce Commission is $62,778, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across Texas

IT Support Specialist II is held in 19 Texas departments. In Texas Workforce Commission, the median of $51,501 ranks #9 of 19.

Highest-paying departments for this role

Median total compensation for the IT Support Specialist II role in other Texasdepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

IT Support Specialist beyond Texas

This role is reported in 3 jurisdictions. In Texas, the median of $58,189 ranks #2 of 3. See IT Support Specialist across all of Texas

Highest-paying jurisdictions for this role

City of Milwaukee
$67,890 · 18
Georgia
$54,080 · 85

Median total compensation for comparable IT Support Specialistroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Lucy Castillo

IT Support Specialist II/Texas Workforce Commission

2026 total comp
$52,602
Base pay
$52,602
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$52,602
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
H

Source-specific fields

Class Code
229
Hire Date
Apr 17, 2023
Monthly Pay
$4,383
State Employee Number
978883

At Texas Workforce Commission, Lucy Castillo serves as a IT Support Specialist II. They work crf - classified regular full-time. Their 2026 pay totaled $52,602.

Philip Manning Jr

IT Support Specialist II/Texas Workforce Commission

2026 total comp
$50,400
Base pay
$50,400
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$50,400
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
A

Source-specific fields

Class Code
229
Hire Date
Apr 1, 2022
Monthly Pay
$4,200
State Employee Number
1459541

Philip Manning Jr holds the role of IT Support Specialist II at Texas Workforce Commission. Their status is crf - classified regular full-time. In 2026, their total compensation was $50,400.