Citizen Contact Agent II

Carry out the duties of this position in support of the agency's public mission.

15 employees hold this title in Ti-Technology and Innovation. Median total compensation for the role is $24,979, below the department median of $30,571.

Employees: 15
Total payroll: $365.7K
Role median: $24,979
Agency median: $30,571
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$20,506$27,303+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 15 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Page 1

Theresa Romero-Griego

Citizen Contact Agent II/Ti-Technology and Innovation

2025 total comp

$22,166

Base pay: $22,166
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $22,166
Hourly rate: $25

Theresa Romero-Griego works as a Citizen Contact Agent II for Ti-Technology and Innovation. Theresa earned $22,166 in 2025.

Michelle Gerzon

Citizen Contact Agent II/Ti-Technology and Innovation

2025 total comp

$22,051

Base pay: $22,051
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $22,051
Hourly rate: $25

At Ti-Technology and Innovation, Michelle Gerzon serves as a Citizen Contact Agent II. Their 2025 pay totaled $22,051.