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City of Baltimore / Bcit 311 Call Center / 33366 - Call Center Operations Manager

Job-title file

33366 - Call Center Operations Manager

Lead staff and operations — set priorities, allocate resources, and oversee program delivery.

1 employees hold this title in Bcit 311 Call Center. Median total compensation for the role is $78,700, above the department median of $55,278.

Employees
1
Total payroll
$78.7K
Role median
$78,700
Agency median
$55,278
Comparison
Above

Compare departments

This role across City of Baltimore

33366 - Call Center Operations Manager is held in 3 City of Baltimore departments. In Bcit 311 Call Center, the median of $78,700 ranks #3 of 3.

Highest-paying departments for this role

Police Department
$94,219 · 1
Fire Department
$85,531 · 1

Median total compensation for the 33366 - Call Center Operations Manager role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Nelson Eaton

33366 - Call Center Operations Manager/Bcit 311 Call Center

2023 total comp
$78,700
Base pay
$78,700
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$78,700
Hire date
2002-12-02

Source-specific fields

Agencyid
A39
Annualsalary
77551.42
Employee ID
233772

At Bcit 311 Call Center, Nelson Eaton serves as a 33366 - Call Center Operations Manager. They have served since 2002 (about 21 years). Their 2023 pay totaled $78,700.