City of Baltimore / Baltimore City Office of Information and Technology, 311 Call Center

Agency file

Baltimore City Office of Information and Technology, 311 Call Center

Source file: City of Baltimore — Employee Salaries / ingested Jun 19, 2026

The Baltimore City Office of Information and Technology, 311 Call Center is a government agency that delivers public services and programs within its jurisdiction.

In 2025, this agency had 50 employees with median total compensation of $55,278; the highest distinct record was $109,365.

Year: 2025
Total payroll: $3.1M
Employees: 50
Median total: $55,278
Highest record: $109,365

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

$21,225$105,002+

Hover a bar for its range; click to filter the list below.

How 2025 total compensation is spread across the 50 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($55,278) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

Base — $61,888 (100%)
Overtime — $0 (0%)
Other — $0 (0%)
Benefits — $0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th

25th

Median

75th

90th

$45,806

$50,891

$55,278

$73,909

$95,010

The pay ladder for this department. Someone at the 90th percentile earns $95,010 — more than 90% of the department; the 10th percentile earns $45,806. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

Call Center Agent I

38 · $53,152

Call Center Supervisor

5 · $87,503

Operations Officer II

2 · $100,006

IT Specialist III, Bcit

1 · $109,365

IT Specialist II, Bcit

1 · $97,562

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Trend

Year over year

How this department's total payroll, headcount, and median pay changed across the 5 published years.

Year	Total payroll	Employees	Median pay
2021	$2.8M —	54 —	$47,787 —
2022	$2.9M ▲ 1.9%	61 ▲ 13.0%	$47,259 ▼ 1.1%
2023	$3M ▲ 5.1%	66 ▲ 8.2%	$50,701 ▲ 7.3%
2024	$3.2M ▲ 4.2%	57 ▼ 13.6%	$52,204 ▲ 3.0%
2025	$3.1M ▼ 2.5%	50 ▼ 12.3%	$55,278 ▲ 5.9%

Every role here

Job titles in Baltimore City Office of Information and Technology, 311 Call Center

4 titles have enough holders to report on, listed alphabetically with the number of people in each.

Record list

Employees

Page 1

Bradley S Chranko

IT Specialist III, Bcit/Baltimore City Office of Information and Technology, 311 Call Center

2025 total comp

$109,365

Base pay: $109,365
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $109,365
Hire date: 2019-04-22

Source-specific fields

Agencyid: A39
Annualsalary: 109006.27
Employee ID: 265257

Bradley S Chranko works as a IT Specialist III, Bcit for Baltimore City Office of Information and Technology, 311 Call Center. Their tenure dates to 2019, about 6 years. Bradley earned $109,365 in 2025.

Bradley Chranko

33110 - IT Specialist III, Bcit/Baltimore City Office of Information and Technology, 311 Call Center

2024 total comp

$105,772

Base pay: $105,772
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $105,772
Hire date: 2019-04-22

Source-specific fields

Agencyid: A39
Annualsalary: 109006.27
Employee ID: 249451

Bradley Chranko holds the role of 33110 - IT Specialist III, Bcit at Baltimore City Office of Information and Technology, 311 Call Center. Their tenure dates to 2019, about 5 years. In 2024, their total compensation was $105,772.

Tatiana C Jones

Operations Officer II/Baltimore City Office of Information and Technology, 311 Call Center

2025 total comp

$105,002

Base pay: $105,002
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $105,002
Hire date: 2005-01-31

Source-specific fields

Agencyid: A39
Annualsalary: 99421.99
Employee ID: 275805

At Baltimore City Office of Information and Technology, 311 Call Center, Tatiana C Jones serves as a Operations Officer II. Their tenure dates to 2005, about 20 years. Their 2025 pay totaled $105,002.

Bradley Chranko

IT Specialist III Bcit/Baltimore City Office of Information and Technology, 311 Call Center

2021 total comp

$100,953

Base pay: $100,953
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $100,953
Hire date: 2019-04-22

Source-specific fields

Agencyid: A39
Annualsalary: 98759
Employee ID: 157293

Bradley Chranko holds the role of IT Specialist III Bcit at Baltimore City Office of Information and Technology, 311 Call Center. Their tenure dates to 2019, about 2 years. In 2021, their total compensation was $100,953.

Frankie B Ellis

Call Center Supervisor/Baltimore City Office of Information and Technology, 311 Call Center

2025 total comp

$100,442

Base pay: $100,442
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $100,442
Hire date: 2003-09-15

Source-specific fields

Agencyid: A39
Annualsalary: 64063
Employee ID: 268322

Frankie B Ellis is a Call Center Supervisor at Baltimore City Office of Information and Technology, 311 Call Center. Their tenure dates to 2003, about 22 years. 2025 total compensation came to $100,442.

Adeep Roka

IT Specialist II, Bcit/Baltimore City Office of Information and Technology, 311 Call Center

2025 total comp

$97,562

Base pay: $97,562
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $97,562
Hire date: 2019-05-06

Source-specific fields

Agencyid: A39
Annualsalary: 97242.39
Employee ID: 264005

At Baltimore City Office of Information and Technology, 311 Call Center, Adeep Roka serves as a IT Specialist II, Bcit. Hired in 2019, they have about 6 years of service. Their 2025 pay totaled $97,562.

Claudette Scott

Call Center Supervisor/Baltimore City Office of Information and Technology, 311 Call Center

2025 total comp

$97,249

Base pay: $97,249
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $97,249
Hire date: 1995-02-27

Source-specific fields

Agencyid: A39
Annualsalary: 64063
Employee ID: 266342

Claudette Scott works as a Call Center Supervisor for Baltimore City Office of Information and Technology, 311 Call Center. Their tenure dates to 1995, about 30 years. Claudette earned $97,249 in 2025.

Tatiana Jones

31110 - Operations Officer II/Baltimore City Office of Information and Technology, 311 Call Center

2024 total comp

$96,046

Base pay: $96,046
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $96,046
Hire date: 2005-01-31

Source-specific fields

Agencyid: A39
Annualsalary: 109219.4
Employee ID: 255038

Tatiana Jones works as a 31110 - Operations Officer II for Baltimore City Office of Information and Technology, 311 Call Center. They have served since 2005 (about 19 years). Tatiana earned $96,046 in 2024.

Nelson L Eaton

Operations Officer II/Baltimore City Office of Information and Technology, 311 Call Center

2025 total comp

$95,010

Base pay: $95,010
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $95,010
Hire date: 2002-12-02

Source-specific fields

Agencyid: A39
Annualsalary: 90501.73
Employee ID: 273254

Nelson L Eaton is a Operations Officer II at Baltimore City Office of Information and Technology, 311 Call Center. They have served since 2002 (about 23 years). 2025 total compensation came to $95,010.

Adeep Roka

33109 - IT Specialist II Bcit/Baltimore City Office of Information and Technology, 311 Call Center

2024 total comp

$94,357

Base pay: $94,357
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $94,357
Hire date: 2019-05-06

Source-specific fields

Agencyid: A39
Annualsalary: 97242.39
Employee ID: 259793

At Baltimore City Office of Information and Technology, 311 Call Center, Adeep Roka serves as a 33109 - IT Specialist II Bcit. They have served since 2019 (about 5 years). Their 2024 pay totaled $94,357.

Frankie Ellis

33365 - Call Center Supervisor/Baltimore City Office of Information and Technology, 311 Call Center

2024 total comp

$92,183

Base pay: $92,183
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $92,183
Hire date: 2003-09-15

Source-specific fields

Agencyid: A39
Annualsalary: 73031.82
Employee ID: 251235

Frankie Ellis works as a 33365 - Call Center Supervisor for Baltimore City Office of Information and Technology, 311 Call Center. They have served since 2003 (about 21 years). Frankie earned $92,183 in 2024.

Claudette Scott

33365 - Call Center Supervisor/Baltimore City Office of Information and Technology, 311 Call Center

2024 total comp

$91,518

Base pay: $91,518
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $91,518
Hire date: 1995-02-27

Source-specific fields

Agencyid: A39
Annualsalary: 71750.56
Employee ID: 260292

Claudette Scott is a 33365 - Call Center Supervisor at Baltimore City Office of Information and Technology, 311 Call Center. They have served since 1995 (about 29 years). 2024 total compensation came to $91,518.

Adeep Roka

IT Specialist II Bcit/Baltimore City Office of Information and Technology, 311 Call Center

2021 total comp

$89,939

Base pay: $89,939
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $89,939
Hire date: 2018-09-24

Source-specific fields

Agencyid: A39
Annualsalary: 88101
Employee ID: 165790

Adeep Roka holds the role of IT Specialist II Bcit at Baltimore City Office of Information and Technology, 311 Call Center. They have served since 2018 (about 3 years). In 2021, their total compensation was $89,939.

Ms. Nikki C Cooper

Operations Officer I/Baltimore City Office of Information and Technology, 311 Call Center

2025 total comp

$87,504

Base pay: $87,504
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $87,504
Hire date: 2011-09-12

Source-specific fields

Agencyid: A39
Annualsalary: 86387.21
Employee ID: 273062

Ms. Nikki C Cooper works as a Operations Officer I for Baltimore City Office of Information and Technology, 311 Call Center. Their tenure dates to 2011, about 14 years. Ms. earned $87,504 in 2025.

La Tonya Y Hill

Call Center Supervisor/Baltimore City Office of Information and Technology, 311 Call Center

2025 total comp

$87,503

Base pay: $87,503
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $87,503
Hire date: 2007-07-14

Source-specific fields

Agencyid: A39
Annualsalary: 64063
Employee ID: 271271

La Tonya Y Hill holds the role of Call Center Supervisor at Baltimore City Office of Information and Technology, 311 Call Center. Their tenure dates to 2007, about 18 years. In 2025, their total compensation was $87,503.

Nelson Eaton

31110 - Operations Officer II/Baltimore City Office of Information and Technology, 311 Call Center

2024 total comp

$87,177

Base pay: $87,177
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $87,177
Hire date: 2002-12-02

Source-specific fields

Agencyid: A39
Annualsalary: 95026.82
Employee ID: 251090

At Baltimore City Office of Information and Technology, 311 Call Center, Nelson Eaton serves as a 31110 - Operations Officer II. Their tenure dates to 2002, about 22 years. Their 2024 pay totaled $87,177.

Tatiana Jones

31109 - Operations Officer I (Civil Service)/Baltimore City Office of Information and Technology, 311 Call Center

2023 total comp

$85,025

Base pay: $85,025
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $85,025
Hire date: 2005-01-31

Source-specific fields

Agencyid: A39
Annualsalary: 85195.23
Employee ID: 237798

Tatiana Jones holds the role of 31109 - Operations Officer I (Civil Service) at Baltimore City Office of Information and Technology, 311 Call Center. Their tenure dates to 2005, about 18 years. In 2023, their total compensation was $85,025.

Tatiana Jones

Operations Officer I (Civil Service)/Baltimore City Office of Information and Technology, 311 Call Center

2021 total comp

$84,349

Base pay: $84,349
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $84,349
Hire date: 2005-01-31

Source-specific fields

Agencyid: A39
Annualsalary: 81887
Employee ID: 161513

Tatiana Jones holds the role of Operations Officer I (Civil Service) at Baltimore City Office of Information and Technology, 311 Call Center. Hired in 2005, they have about 16 years of service. In 2021, their total compensation was $84,349.

Nikki Cooper

31109 - Operations Officer I/Baltimore City Office of Information and Technology, 311 Call Center

2024 total comp

$82,098

Base pay: $82,098
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $82,098
Hire date: 2011-09-12

Source-specific fields

Agencyid: A39
Annualsalary: 86387.21
Employee ID: 249872

At Baltimore City Office of Information and Technology, 311 Call Center, Nikki Cooper serves as a 31109 - Operations Officer I. Their tenure dates to 2011, about 13 years. Their 2024 pay totaled $82,098.

La Hill

33365 - Call Center Supervisor/Baltimore City Office of Information and Technology, 311 Call Center

2024 total comp

$81,578

Base pay: $81,578
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $81,578
Hire date: 2007-07-14

Source-specific fields

Agencyid: A39
Annualsalary: 67906.78
Employee ID: 253647

La Hill holds the role of 33365 - Call Center Supervisor at Baltimore City Office of Information and Technology, 311 Call Center. They have served since 2007 (about 17 years). In 2024, their total compensation was $81,578.

Nichole A Palmer

Training Officer/Baltimore City Office of Information and Technology, 311 Call Center

2025 total comp

$81,341

Base pay: $81,341
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $81,341
Hire date: 2003-01-21

Source-specific fields

Agencyid: A39
Annualsalary: 78080.12
Employee ID: 273321

At Baltimore City Office of Information and Technology, 311 Call Center, Nichole A Palmer serves as a Training Officer. They have served since 2003 (about 22 years). Their 2025 pay totaled $81,341.

Tennille L Gilliam

Call Center Agent I/Baltimore City Office of Information and Technology, 311 Call Center

2025 total comp

$81,222

Base pay: $81,222
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $81,222
Hire date: 2007-04-07

Source-specific fields

Agencyid: A39
Annualsalary: 46872
Employee ID: 275889

Tennille L Gilliam works as a Call Center Agent I for Baltimore City Office of Information and Technology, 311 Call Center. They have served since 2007 (about 18 years). Tennille earned $81,222 in 2025.

Nelson Eaton

Call Center Operations Manager/Baltimore City Office of Information and Technology, 311 Call Center

2021 total comp

$79,194

Base pay: $79,194
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $79,194
Hire date: 2002-12-02

Source-specific fields

Agencyid: A39
Annualsalary: 74540
Employee ID: 158534

Nelson Eaton works as a Call Center Operations Manager for Baltimore City Office of Information and Technology, 311 Call Center. They have served since 2002 (about 19 years). Nelson earned $79,194 in 2021.

Nelson Eaton

33366 - Call Center Operations Manager/Baltimore City Office of Information and Technology, 311 Call Center

2023 total comp

$78,700

Base pay: $78,700
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $78,700
Hire date: 2002-12-02

Source-specific fields

Agencyid: A39
Annualsalary: 77551.42
Employee ID: 233772

At Baltimore City Office of Information and Technology, 311 Call Center, Nelson Eaton serves as a 33366 - Call Center Operations Manager. They have served since 2002 (about 21 years). Their 2023 pay totaled $78,700.

Nichole Crosier

33672 - Training Officer/Baltimore City Office of Information and Technology, 311 Call Center

2024 total comp

$78,540

Base pay: $78,540
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $78,540
Hire date: 2003-01-21

Source-specific fields

Agencyid: A39
Annualsalary: 81984.13
Employee ID: 250098

Nichole Crosier is a 33672 - Training Officer at Baltimore City Office of Information and Technology, 311 Call Center. Their tenure dates to 2003, about 21 years. 2024 total compensation came to $78,540.

Nichole Crosier

33672 - Training Officer (Civil Service)/Baltimore City Office of Information and Technology, 311 Call Center

2023 total comp

$76,931

Base pay: $76,931
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $76,931
Hire date: 2003-01-21

Source-specific fields

Agencyid: A39
Annualsalary: 73598
Employee ID: 232825

Nichole Crosier works as a 33672 - Training Officer (Civil Service) for Baltimore City Office of Information and Technology, 311 Call Center. They have served since 2003 (about 20 years). Nichole earned $76,931 in 2023.

Shaleta R Bryant

Call Center Supervisor/Baltimore City Office of Information and Technology, 311 Call Center

2025 total comp

$76,670

Base pay: $76,670
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $76,670
Hire date: 2005-01-31

Source-specific fields

Agencyid: A39
Annualsalary: 55308
Employee ID: 274947

Shaleta R Bryant holds the role of Call Center Supervisor at Baltimore City Office of Information and Technology, 311 Call Center. Hired in 2005, they have about 20 years of service. In 2025, their total compensation was $76,670.

Claudette Scott

Call Center Supervisor/Baltimore City Office of Information and Technology, 311 Call Center

2021 total comp

$75,600

Base pay: $75,600
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $75,600
Hire date: 1995-02-27

Source-specific fields

Agencyid: A39
Annualsalary: 62523
Employee ID: 166178

Claudette Scott is a Call Center Supervisor at Baltimore City Office of Information and Technology, 311 Call Center. Their tenure dates to 1995, about 26 years. 2021 total compensation came to $75,600.

Nicole A Moore

Operations Specialist I/Baltimore City Office of Information and Technology, 311 Call Center

2025 total comp

$74,222

Base pay: $74,222
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $74,222
Hire date: 2003-12-22

Source-specific fields

Agencyid: A39
Annualsalary: 73978.72
Employee ID: 273335

Nicole A Moore works as a Operations Specialist I for Baltimore City Office of Information and Technology, 311 Call Center. They have served since 2003 (about 22 years). Nicole earned $74,222 in 2025.

Andrea N Lewis

Call Center Agent I/Baltimore City Office of Information and Technology, 311 Call Center

2025 total comp

$73,909

Base pay: $73,909
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $73,909
Hire date: 2005-07-05

Source-specific fields

Agencyid: A39
Annualsalary: 46872
Employee ID: 264467

Andrea N Lewis holds the role of Call Center Agent I at Baltimore City Office of Information and Technology, 311 Call Center. They have served since 2005 (about 20 years). In 2025, their total compensation was $73,909.

Robin Gilliam

Call Center Agent I/Baltimore City Office of Information and Technology, 311 Call Center

2025 total comp

$73,386

Base pay: $73,386
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $73,386
Hire date: 2003-07-21

Source-specific fields

Agencyid: A39
Annualsalary: 46872
Employee ID: 274365

Robin Gilliam works as a Call Center Agent I for Baltimore City Office of Information and Technology, 311 Call Center. Hired in 2003, they have about 22 years of service. Robin earned $73,386 in 2025.

Sharron Rosenbaum

Trainer Officer/Baltimore City Office of Information and Technology, 311 Call Center

2021 total comp

$73,352

Base pay: $73,352
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $73,352
Hire date: 2003-01-06

Source-specific fields

Agencyid: A39
Annualsalary: 72018
Employee ID: 165550

Sharron Rosenbaum holds the role of Trainer Officer at Baltimore City Office of Information and Technology, 311 Call Center. They have served since 2003 (about 18 years). In 2021, their total compensation was $73,352.

Nicole Moore

31107 - Operations Specialist I/Baltimore City Office of Information and Technology, 311 Call Center

2024 total comp

$71,972

Base pay: $71,972
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $71,972
Hire date: 2003-12-22

Source-specific fields

Agencyid: A39
Annualsalary: 73978.72
Employee ID: 257551

At Baltimore City Office of Information and Technology, 311 Call Center, Nicole Moore serves as a 31107 - Operations Specialist I. Their tenure dates to 2003, about 21 years. Their 2024 pay totaled $71,972.

Thomas Mwaura

33672 - Training Officer (Civil Service)/Baltimore City Office of Information and Technology, 311 Call Center

2023 total comp

$71,507

Base pay: $71,507
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $71,507
Hire date: 2003-01-21

Source-specific fields

Agencyid: A39
Annualsalary: 71253.87
Employee ID: 240486

Thomas Mwaura works as a 33672 - Training Officer (Civil Service) for Baltimore City Office of Information and Technology, 311 Call Center. They have served since 2003 (about 20 years). Thomas earned $71,507 in 2023.

Eduardo Blanche

33365 - Call Center Supervisor/Baltimore City Office of Information and Technology, 311 Call Center

2024 total comp

$71,205

Base pay: $71,205
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $71,205
Hire date: 2008-08-11

Source-specific fields

Agencyid: A39
Annualsalary: 67906.78
Employee ID: 247894

At Baltimore City Office of Information and Technology, 311 Call Center, Eduardo Blanche serves as a 33365 - Call Center Supervisor. They have served since 2008 (about 16 years). Their 2024 pay totaled $71,205.

Thomas Mwaura

33672 - Trainer Officer/Baltimore City Office of Information and Technology, 311 Call Center

2022 total comp

$71,110

Base pay: $71,110
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $71,110
Hire date: 2003-01-21

Source-specific fields

Agencyid: A39
Annualsalary: 71253.87
Employee ID: 204235

Thomas Mwaura works as a 33672 - Trainer Officer for Baltimore City Office of Information and Technology, 311 Call Center. Hired in 2003, they have about 19 years of service. Thomas earned $71,110 in 2022.

Nichole Crosier

33365 - Call Center Supervisor/Baltimore City Office of Information and Technology, 311 Call Center

2022 total comp

$69,616

Base pay: $69,616
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $69,616
Hire date: 2003-01-21

Source-specific fields

Agencyid: A39
Annualsalary: 62161.58
Employee ID: 194767

Nichole Crosier is a 33365 - Call Center Supervisor at Baltimore City Office of Information and Technology, 311 Call Center. Hired in 2003, they have about 19 years of service. 2022 total compensation came to $69,616.

Wanda D Wilkerson

Call Center Agent I/Baltimore City Office of Information and Technology, 311 Call Center

2025 total comp

$69,337

Base pay: $69,337
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $69,337
Hire date: 1998-07-13

Source-specific fields

Agencyid: A39
Annualsalary: 46872
Employee ID: 276840

Wanda D Wilkerson is a Call Center Agent I at Baltimore City Office of Information and Technology, 311 Call Center. Their tenure dates to 1998, about 27 years. 2025 total compensation came to $69,337.

Michelle Scott

Call Center Supervisor/Baltimore City Office of Information and Technology, 311 Call Center

2025 total comp

$69,315

Base pay: $69,315
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $69,315
Hire date: 2007-04-07

Source-specific fields

Agencyid: A39
Annualsalary: 52875
Employee ID: 272767

Michelle Scott works as a Call Center Supervisor for Baltimore City Office of Information and Technology, 311 Call Center. Hired in 2007, they have about 18 years of service. Michelle earned $69,315 in 2025.

Thomas Mwaura

Trainer Officer/Baltimore City Office of Information and Technology, 311 Call Center

2021 total comp

$68,702

Base pay: $68,702
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $68,702
Hire date: 2003-01-21

Source-specific fields

Agencyid: A39
Annualsalary: 68487
Employee ID: 163749

Thomas Mwaura holds the role of Trainer Officer at Baltimore City Office of Information and Technology, 311 Call Center. Their tenure dates to 2003, about 18 years. In 2021, their total compensation was $68,702.