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City of Baltimore / Dpw-Water & Waste Water (701) / Customer Care Analyst I

Job-title file

Customer Care Analyst I

Collect and analyze data to inform decisions, produce reports, and identify trends.

39 employees hold this title in Dpw-Water & Waste Water (701). Median total compensation for the role is $35,251, below the department median of $42,662.

Employees
39
Total payroll
$1.3M
Role median
$35,251
Agency median
$42,662
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$7,059$53,274+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 39 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across City of Baltimore

Customer Care Analyst I is held in 2 City of Baltimore departments. In Dpw-Water & Waste Water (701), the median of $35,251 ranks #1 of 2.

Highest-paying departments for this role

Median total compensation for the Customer Care Analyst I role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Kathryn Driver

Customer Care Analyst I/Dpw-Water & Waste Water (701)

2020 total comp
$15,993
Base pay
$15,993
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$15,993
Hire date
2018-09-22

Source-specific fields

Agencyid
A50
Annualsalary
33048
Employee ID
141907

At Dpw-Water & Waste Water (701), Kathryn Driver serves as a Customer Care Analyst I. They have served since 2018 (about 2 years). Their 2020 pay totaled $15,993.

Destiny Tames

Customer Care Analyst I/Dpw-Water & Waste Water (701)

2020 total comp
$15,857
Base pay
$15,857
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$15,857
Hire date
2019-12-16

Source-specific fields

Agencyid
A50
Annualsalary
34039
Employee ID
152371

At Dpw-Water & Waste Water (701), Destiny Tames serves as a Customer Care Analyst I. Their tenure dates to 2019, about a year. Their 2020 pay totaled $15,857.

Kim Jones

Customer Care Analyst I/Dpw-Water & Waste Water (701)

2020 total comp
$15,511
Base pay
$15,511
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$15,511
Hire date
2018-10-20

Source-specific fields

Agencyid
A50
Annualsalary
33048
Employee ID
145904

Kim Jones works as a Customer Care Analyst I for Dpw-Water & Waste Water (701). Hired in 2018, they have about 2 years of service. Kim earned $15,511 in 2020.

Tiffany Winters

Customer Care Analyst I/Dpw-Water & Waste Water (701)

2020 total comp
$15,046
Base pay
$15,046
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$15,046
Hire date
2020-01-11

Source-specific fields

Agencyid
A50
Annualsalary
34039
Employee ID
154303

Tiffany Winters is a Customer Care Analyst I at Dpw-Water & Waste Water (701). Their tenure dates to 2020, under a year. 2020 total compensation came to $15,046.