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City of Baltimore / Dpw-Water & Waste Water (701) / Customer Care Analyst I

Job-title file

Customer Care Analyst I

Collect and analyze data to inform decisions, produce reports, and identify trends.

39 employees hold this title in Dpw-Water & Waste Water (701). Median total compensation for the role is $35,251, below the department median of $42,662.

Employees
39
Total payroll
$1.3M
Role median
$35,251
Agency median
$42,662
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$7,059$53,274+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 39 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across City of Baltimore

Customer Care Analyst I is held in 2 City of Baltimore departments. In Dpw-Water & Waste Water (701), the median of $35,251 ranks #1 of 2.

Highest-paying departments for this role

Median total compensation for the Customer Care Analyst I role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Jermonni Deal

Customer Care Analyst I/Dpw-Water & Waste Water (701)

2020 total comp
$54,504
Base pay
$54,504
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$54,504
Hire date
2014-05-29

Source-specific fields

Agencyid
A50
Annualsalary
40042
Employee ID
141491

Jermonni Deal is a Customer Care Analyst I at Dpw-Water & Waste Water (701). Hired in 2014, they have about 6 years of service. 2020 total compensation came to $54,504.

James Capehart Jr

Customer Care Analyst I/Dpw-Water & Waste Water (701)

2020 total comp
$52,885
Base pay
$52,885
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$52,885
Hire date
2011-10-06

Source-specific fields

Agencyid
A50
Annualsalary
40042
Employee ID
140035

James Capehart Jr is a Customer Care Analyst I at Dpw-Water & Waste Water (701). Hired in 2011, they have about 9 years of service. 2020 total compensation came to $52,885.