GCGovComp.app

City of Baltimore / Dpw-Water & Waste Water (701) / Customer Care Analyst I

Job-title file

Customer Care Analyst I

Collect and analyze data to inform decisions, produce reports, and identify trends.

39 employees hold this title in Dpw-Water & Waste Water (701). Median total compensation for the role is $35,251, below the department median of $42,662.

Employees
39
Total payroll
$1.3M
Role median
$35,251
Agency median
$42,662
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$7,059$53,274+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 39 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across City of Baltimore

Customer Care Analyst I is held in 2 City of Baltimore departments. In Dpw-Water & Waste Water (701), the median of $35,251 ranks #1 of 2.

Highest-paying departments for this role

Median total compensation for the Customer Care Analyst I role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Brooke Brock

Customer Care Analyst I/Dpw-Water & Waste Water (701)

2018 total comp
$34,714
Base pay
$34,714
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$34,714
Hire date
2017-01-17

Source-specific fields

Agencyid
A50
Annualsalary
33048
Employee ID
111407

Brooke Brock is a Customer Care Analyst I at Dpw-Water & Waste Water (701). They have served since 2017 (about a year). 2018 total compensation came to $34,714.

Ameenah Yasin

Customer Care Analyst I/Dpw-Water & Waste Water (701)

2020 total comp
$34,691
Base pay
$34,691
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$34,691
Hire date
2018-11-03

Source-specific fields

Agencyid
A50
Annualsalary
35218
Employee ID
154510

Ameenah Yasin works as a Customer Care Analyst I for Dpw-Water & Waste Water (701). Hired in 2018, they have about 2 years of service. Ameenah earned $34,691 in 2020.

Akeelah Evans

Customer Care Analyst I/Dpw-Water & Waste Water (701)

2018 total comp
$34,517
Base pay
$34,517
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$34,517
Hire date
2010-06-03

Source-specific fields

Agencyid
A50
Annualsalary
34192
Employee ID
113757

Akeelah Evans works as a Customer Care Analyst I for Dpw-Water & Waste Water (701). They have served since 2010 (about 8 years). Akeelah earned $34,517 in 2018.

Margaret Williams

Customer Care Analyst I/Dpw-Water & Waste Water (701)

2020 total comp
$34,507
Base pay
$34,507
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$34,507
Hire date
2016-02-01

Source-specific fields

Agencyid
A50
Annualsalary
35218
Employee ID
154044

Margaret Williams holds the role of Customer Care Analyst I at Dpw-Water & Waste Water (701). They have served since 2016 (about 4 years). In 2020, their total compensation was $34,507.

Travis Alston

Customer Care Analyst I/Dpw-Water & Waste Water (701)

2020 total comp
$34,241
Base pay
$34,241
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$34,241
Hire date
2018-10-06

Source-specific fields

Agencyid
A50
Annualsalary
35218
Employee ID
137749

Travis Alston works as a Customer Care Analyst I for Dpw-Water & Waste Water (701). They have served since 2018 (about 2 years). Travis earned $34,241 in 2020.

Brooke Vaughn

Customer Care Analyst I/Dpw-Water & Waste Water (701)

2020 total comp
$34,241
Base pay
$34,241
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$34,241
Hire date
2017-04-29

Source-specific fields

Agencyid
A50
Annualsalary
35218
Employee ID
153133

Brooke Vaughn is a Customer Care Analyst I at Dpw-Water & Waste Water (701). They have served since 2017 (about 3 years). 2020 total compensation came to $34,241.

Tiera Jones

Customer Care Analyst I/Dpw-Water & Waste Water (701)

2020 total comp
$32,887
Base pay
$32,887
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$32,887
Hire date
2018-10-06

Source-specific fields

Agencyid
A50
Annualsalary
35218
Employee ID
145970

Tiera Jones works as a Customer Care Analyst I for Dpw-Water & Waste Water (701). Their tenure dates to 2018, about 2 years. Tiera earned $32,887 in 2020.