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City of Baltimore / Dpw-Water & Waste Water (701) / Customer Care Analyst I

Job-title file

Customer Care Analyst I

Collect and analyze data to inform decisions, produce reports, and identify trends.

39 employees hold this title in Dpw-Water & Waste Water (701). Median total compensation for the role is $35,251, below the department median of $42,662.

Employees
39
Total payroll
$1.3M
Role median
$35,251
Agency median
$42,662
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$7,059$53,274+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 39 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across City of Baltimore

Customer Care Analyst I is held in 2 City of Baltimore departments. In Dpw-Water & Waste Water (701), the median of $35,251 ranks #1 of 2.

Highest-paying departments for this role

Median total compensation for the Customer Care Analyst I role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Shanta Satterfield

Customer Care Analyst I/Dpw-Water & Waste Water (701)

2020 total comp
$41,295
Base pay
$41,295
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$41,295
Hire date
2014-04-14

Source-specific fields

Agencyid
A50
Annualsalary
39402
Employee ID
150951

At Dpw-Water & Waste Water (701), Shanta Satterfield serves as a Customer Care Analyst I. Hired in 2014, they have about 6 years of service. Their 2020 pay totaled $41,295.

Kevin Mabrey

Customer Care Analyst I/Dpw-Water & Waste Water (701)

2020 total comp
$40,697
Base pay
$40,697
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$40,697
Hire date
2008-05-12

Source-specific fields

Agencyid
A50
Annualsalary
41243
Employee ID
147162

Kevin Mabrey is a Customer Care Analyst I at Dpw-Water & Waste Water (701). Hired in 2008, they have about 12 years of service. 2020 total compensation came to $40,697.