GCGovComp.app

City of Baltimore / Dpw-Water & Waste Water (701) / Customer Care Analyst I

Job-title file

Customer Care Analyst I

Collect and analyze data to inform decisions, produce reports, and identify trends.

39 employees hold this title in Dpw-Water & Waste Water (701). Median total compensation for the role is $35,251, below the department median of $42,662.

Employees
39
Total payroll
$1.3M
Role median
$35,251
Agency median
$42,662
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$7,059$53,274+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 39 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across City of Baltimore

Customer Care Analyst I is held in 2 City of Baltimore departments. In Dpw-Water & Waste Water (701), the median of $35,251 ranks #1 of 2.

Highest-paying departments for this role

Median total compensation for the Customer Care Analyst I role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Casandra Calloway

Customer Care Analyst I/Dpw-Water & Waste Water (701)

2020 total comp
$46,129
Base pay
$46,129
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$46,129
Hire date
2016-12-19

Source-specific fields

Agencyid
A50
Annualsalary
39402
Employee ID
139957

Casandra Calloway is a Customer Care Analyst I at Dpw-Water & Waste Water (701). They have served since 2016 (about 4 years). 2020 total compensation came to $46,129.

Brandy Douglas

Customer Care Analyst I/Dpw-Water & Waste Water (701)

2020 total comp
$44,657
Base pay
$44,657
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$44,657
Hire date
2002-09-30

Source-specific fields

Agencyid
A50
Annualsalary
42444
Employee ID
141850

At Dpw-Water & Waste Water (701), Brandy Douglas serves as a Customer Care Analyst I. Hired in 2002, they have about 18 years of service. Their 2020 pay totaled $44,657.

Vonunette Allen

Customer Care Analyst I/Dpw-Water & Waste Water (701)

2020 total comp
$44,178
Base pay
$44,178
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$44,178
Hire date
2017-06-05

Source-specific fields

Agencyid
A50
Annualsalary
39402
Employee ID
137700

Vonunette Allen is a Customer Care Analyst I at Dpw-Water & Waste Water (701). They have served since 2017 (about 3 years). 2020 total compensation came to $44,178.