Customer Care Analyst I

Collect and analyze data to inform decisions, produce reports, and identify trends.

39 employees hold this title in Dpw-Water & Waste Water (701). Median total compensation for the role is $35,251, below the department median of $42,662.

Employees: 39
Total payroll: $1.3M
Role median: $35,251
Agency median: $42,662
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$7,059$53,274+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 39 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across City of Baltimore

Customer Care Analyst I is held in 2 City of Baltimore departments. In Dpw-Water & Waste Water (701), the median of $35,251 ranks #1 of 2.

Highest-paying departments for this role

Dpw-Water & Waste Water (702)

$33,071 · 2

Median total compensation for the Customer Care Analyst I role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

James Capehart

Customer Care Analyst I/Dpw-Water & Waste Water (701)

2019 total comp

$47,638

Base pay: $47,638
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $47,638
Hire date: 2011-10-06

Source-specific fields

Agencyid: A50
Annualsalary: 38876
Employee ID: 125678

James Capehart works as a Customer Care Analyst I for Dpw-Water & Waste Water (701). Their tenure dates to 2011, about 8 years. James earned $47,638 in 2019.