GCGovComp.app

City of Baltimore / Dpw-Water & Waste Water (701) / Customer Care Analyst II

Job-title file

Customer Care Analyst II

Collect and analyze data to inform decisions, produce reports, and identify trends.

58 employees hold this title in Dpw-Water & Waste Water (701). Median total compensation for the role is $42,992, above the department median of $42,662.

Employees
58
Total payroll
$2.5M
Role median
$42,992
Agency median
$42,662
Comparison
Above

What the records show

Role pay distribution

Pay distribution for this role

$0$59,813+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 58 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Page 1

Donyell Mclaurin

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2018 total comp
$35,214
Base pay
$35,214
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$35,214
Hire date
2007-01-16

Source-specific fields

Agencyid
A50
Annualsalary
36417
Employee ID
118167

Donyell Mclaurin is a Customer Care Analyst II at Dpw-Water & Waste Water (701). Hired in 2007, they have about 11 years of service. 2018 total compensation came to $35,214.

Rita Gunter

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2018 total comp
$33,663
Base pay
$33,663
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,663
Hire date
2010-06-03

Source-specific fields

Agencyid
A50
Annualsalary
35169
Employee ID
115003

Rita Gunter holds the role of Customer Care Analyst II at Dpw-Water & Waste Water (701). Hired in 2010, they have about 8 years of service. In 2018, their total compensation was $33,663.

Laisha Toatley-Hayes

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$33,636
Base pay
$33,636
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,636
Hire date
2018-09-08

Source-specific fields

Agencyid
A50
Annualsalary
37658
Employee ID
152813

Laisha Toatley-Hayes works as a Customer Care Analyst II for Dpw-Water & Waste Water (701). Hired in 2018, they have about 2 years of service. Laisha earned $33,636 in 2020.

Sanvetta Cornish

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$33,632
Base pay
$33,632
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,632
Hire date
2018-06-30

Source-specific fields

Agencyid
A50
Annualsalary
37658
Employee ID
140920

Sanvetta Cornish holds the role of Customer Care Analyst II at Dpw-Water & Waste Water (701). Their tenure dates to 2018, about 2 years. In 2020, their total compensation was $33,632.

Carleita Coles

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2019 total comp
$33,569
Base pay
$33,569
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,569
Hire date
2018-08-25

Source-specific fields

Agencyid
A50
Annualsalary
35168
Employee ID
126185

Carleita Coles holds the role of Customer Care Analyst II at Dpw-Water & Waste Water (701). Hired in 2018, they have about a year of service. In 2019, their total compensation was $33,569.

Shanta Satterfield

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2018 total comp
$33,244
Base pay
$33,244
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,244
Hire date
2014-04-14

Source-specific fields

Agencyid
A50
Annualsalary
35169
Employee ID
120679

At Dpw-Water & Waste Water (701), Shanta Satterfield serves as a Customer Care Analyst II. They have served since 2014 (about 4 years). Their 2018 pay totaled $33,244.