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City of Baltimore / Dpw-Water & Waste Water (701) / Customer Care Analyst II

Job-title file

Customer Care Analyst II

Collect and analyze data to inform decisions, produce reports, and identify trends.

58 employees hold this title in Dpw-Water & Waste Water (701). Median total compensation for the role is $42,992, above the department median of $42,662.

Employees
58
Total payroll
$2.5M
Role median
$42,992
Agency median
$42,662
Comparison
Above

What the records show

Role pay distribution

Pay distribution for this role

$0$59,813+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 58 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Page 1

Blanche Wilson

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$44,298
Base pay
$44,298
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$44,298
Hire date
2009-04-30

Source-specific fields

Agencyid
A50
Annualsalary
44131
Employee ID
154177

Blanche Wilson holds the role of Customer Care Analyst II at Dpw-Water & Waste Water (701). They have served since 2009 (about 11 years). In 2020, their total compensation was $44,298.

Danielle Hoggard

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$43,490
Base pay
$43,490
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$43,490
Hire date
2018-07-14

Source-specific fields

Agencyid
A50
Annualsalary
37658
Employee ID
144740

At Dpw-Water & Waste Water (701), Danielle Hoggard serves as a Customer Care Analyst II. Hired in 2018, they have about 2 years of service. Their 2020 pay totaled $43,490.

Donyell Omoteso

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$43,143
Base pay
$43,143
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$43,143
Hire date
2007-01-16

Source-specific fields

Agencyid
A50
Annualsalary
38943
Employee ID
149059

At Dpw-Water & Waste Water (701), Donyell Omoteso serves as a Customer Care Analyst II. Their tenure dates to 2007, about 13 years. Their 2020 pay totaled $43,143.

Tiara Mccullegan

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$42,841
Base pay
$42,841
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$42,841
Hire date
2015-11-02

Source-specific fields

Agencyid
A50
Annualsalary
42846
Employee ID
147695

Tiara Mccullegan is a Customer Care Analyst II at Dpw-Water & Waste Water (701). Hired in 2015, they have about 5 years of service. 2020 total compensation came to $42,841.

Candice Merritt

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$42,680
Base pay
$42,680
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$42,680
Hire date
2014-10-27

Source-specific fields

Agencyid
A50
Annualsalary
42846
Employee ID
148048

Candice Merritt works as a Customer Care Analyst II for Dpw-Water & Waste Water (701). Hired in 2014, they have about 6 years of service. Candice earned $42,680 in 2020.

Elexus Henderson

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$42,644
Base pay
$42,644
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$42,644
Hire date
2012-06-12

Source-specific fields

Agencyid
A50
Annualsalary
42846
Employee ID
144470

Elexus Henderson works as a Customer Care Analyst II for Dpw-Water & Waste Water (701). They have served since 2012 (about 8 years). Elexus earned $42,644 in 2020.

Nikia Redd

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$42,636
Base pay
$42,636
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$42,636
Hire date
2014-09-15

Source-specific fields

Agencyid
A50
Annualsalary
42846
Employee ID
150093

Nikia Redd works as a Customer Care Analyst II for Dpw-Water & Waste Water (701). They have served since 2014 (about 6 years). Nikia earned $42,636 in 2020.

Robert Baul

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$42,399
Base pay
$42,399
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$42,399
Hire date
2015-12-21

Source-specific fields

Agencyid
A50
Annualsalary
42846
Employee ID
138380

Robert Baul works as a Customer Care Analyst II for Dpw-Water & Waste Water (701). Their tenure dates to 2015, about 5 years. Robert earned $42,399 in 2020.

Pamela Mckinnon

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$42,299
Base pay
$42,299
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$42,299
Hire date
2018-09-08

Source-specific fields

Agencyid
A50
Annualsalary
37658
Employee ID
147846

Pamela Mckinnon works as a Customer Care Analyst II for Dpw-Water & Waste Water (701). Their tenure dates to 2018, about 2 years. Pamela earned $42,299 in 2020.

Beryl Dade

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$42,092
Base pay
$42,092
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$42,092
Hire date
2012-01-26

Source-specific fields

Agencyid
A50
Annualsalary
42846
Employee ID
141213

Beryl Dade works as a Customer Care Analyst II for Dpw-Water & Waste Water (701). Their tenure dates to 2012, about 8 years. Beryl earned $42,092 in 2020.