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City of Baltimore / Dpw-Water & Waste Water (701) / Customer Care Analyst II

Job-title file

Customer Care Analyst II

Collect and analyze data to inform decisions, produce reports, and identify trends.

58 employees hold this title in Dpw-Water & Waste Water (701). Median total compensation for the role is $42,992, above the department median of $42,662.

Employees
58
Total payroll
$2.5M
Role median
$42,992
Agency median
$42,662
Comparison
Above

What the records show

Role pay distribution

Pay distribution for this role

$0$59,813+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 58 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Page 1

Genevieve Harrell

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$55,710
Base pay
$55,710
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$55,710
Hire date
1998-10-05

Source-specific fields

Agencyid
A50
Annualsalary
46701
Employee ID
144138

Genevieve Harrell works as a Customer Care Analyst II for Dpw-Water & Waste Water (701). Their tenure dates to 1998, about 22 years. Genevieve earned $55,710 in 2020.

Rita Bryant-Hayden

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$55,003
Base pay
$55,003
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$55,003
Hire date
2007-09-27

Source-specific fields

Agencyid
A50
Annualsalary
44131
Employee ID
139655

Rita Bryant-Hayden is a Customer Care Analyst II at Dpw-Water & Waste Water (701). Hired in 2007, they have about 13 years of service. 2020 total compensation came to $55,003.