City of Baltimore / Fin-Collections (003) / Collections Representative I
Job-title file
Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.
20 employees hold this title in Fin-Collections (003). Median total compensation for the role is $35,718, below the department median of $43,376.
What the records show
How total compensation varies among the 20 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.
Compared with the local labor market
Across all employers in the Baltimore-Columbia-Towson, MD area, the median wage for Bill and Account Collectors — about 1,200 people — is $49,970. Fin-Collections (003) pays a median base salary of $36,435 for this role, 27% below that figure — below the 10th percentile of local pay for the occupation.
The bar is the range of annual wages for Bill and Account Collectors across every employer in the Baltimore-Columbia-Towson, MD area, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Fin-Collections (003)’s median base salary for this role. Both figures are base pay only.
And across the country
Nationwide, the median wage for Bill and Account Collectors — about 158,830 people — is $47,030. Fin-Collections (003)’s median base salary is 23% below that national figure, about the 17th percentile of pay for the occupation nationally.
Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Baltimore-Columbia-Towson, MD range relative to the national one.
Computed over the 21 of 24 people in this role paid at least $25,000 in base salary. The rest are part-year or part-time records, whose actual pay isn’t comparable to a full-time annual wage.
Median total compensation for this role at Fin-Collections (003) is $36,052, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.
Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.
Compare departments
Collections Representative I is held in 3 City of Baltimore departments. In Fin-Collections (003), the median of $35,718 ranks #1 of 3.
Median total compensation for the Collections Representative I role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.
Compare jurisdictions
This role is reported in 4 jurisdictions. In City of Baltimore, the median of $35,649 ranks #4 of 4. See Collections Representative across all of City of Baltimore →
Median total compensation for comparable Collections Representative roles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.
Record list
Page 1
Collections Representative I/Fin-Collections (003)
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Keisha Turnbull works as a Collections Representative I for Fin-Collections (003). They have served since 2001 (about 16 years). Keisha earned $40,706 in 2017.
Collections Representative I/Fin-Collections (003)
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Maxine Abrams holds the role of Collections Representative I at Fin-Collections (003). Hired in 2002, they have about 15 years of service. In 2017, their total compensation was $39,822.
Collections Representative I/Fin-Collections (003)
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Ericca Brock holds the role of Collections Representative I at Fin-Collections (003). Hired in 2011, they have about 6 years of service. In 2017, their total compensation was $38,427.
Collections Representative I/Fin-Collections (003)
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Twyla Mccallum holds the role of Collections Representative I at Fin-Collections (003). Their tenure dates to 2005, about 12 years. In 2017, their total compensation was $37,148.
Collections Representative I/Fin-Collections (003)
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Moneaq Porter holds the role of Collections Representative I at Fin-Collections (003). They have served since 2007 (about 9 years). In 2016, their total compensation was $36,703.
Collections Representative I/Fin-Collections (003)
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Jude Jasmin holds the role of Collections Representative I at Fin-Collections (003). Hired in 2002, they have about 15 years of service. In 2017, their total compensation was $36,675.
Collections Representative I/Fin-Collections (003)
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Twyla Graves holds the role of Collections Representative I at Fin-Collections (003). They have served since 2005 (about 10 years). In 2015, their total compensation was $36,508.
Collections Representative I/Fin-Collections (003)
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Margaret Pratt works as a Collections Representative I for Fin-Collections (003). Hired in 2006, they have about 11 years of service. Margaret earned $36,435 in 2017.
Collections Representative I/Fin-Collections (003)
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Delshell Hines is a Collections Representative I at Fin-Collections (003). Their tenure dates to 2010, about 5 years. 2015 total compensation came to $36,226.
Collections Representative I/Fin-Collections (003)
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Kimberly Jones is a Collections Representative I at Fin-Collections (003). Their tenure dates to 2009, about 8 years. 2017 total compensation came to $35,879.
Collections Representative I/Fin-Collections (003)
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Pamela Goodman is a Collections Representative I at Fin-Collections (003). Their tenure dates to 2007, about 10 years. 2017 total compensation came to $35,557.
Collections Representative I/Fin-Collections (003)
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Eliose Travers holds the role of Collections Representative I at Fin-Collections (003). Their tenure dates to 2007, about 10 years. In 2017, their total compensation was $35,492.
Collections Representative I/Fin-Collections (003)
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At Fin-Collections (003), Hope Jackson serves as a Collections Representative I. Their tenure dates to 2009, about 8 years. Their 2017 pay totaled $35,034.
Collections Representative I/Fin-Collections (003)
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Chainte Brown works as a Collections Representative I for Fin-Collections (003). They have served since 2001 (about 16 years). Chainte earned $33,888 in 2017.
Collections Representative I/Fin-Collections (003)
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Lorenzo Dinkins works as a Collections Representative I for Fin-Collections (003). They have served since 2009 (about 8 years). Lorenzo earned $32,313 in 2017.
Collections Representative I/Fin-Collections (003)
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Tatia Alford holds the role of Collections Representative I at Fin-Collections (003). Hired in 2015, they have about a year of service. In 2016, their total compensation was $29,949.
Collections Representative I/Fin-Collections (003)
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Lori Ahlfeldt holds the role of Collections Representative I at Fin-Collections (003). Their tenure dates to 2015, about 2 years. In 2017, their total compensation was $28,749.
Collections Representative I/Fin-Collections (003)
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Alexis Rivas holds the role of Collections Representative I at Fin-Collections (003). Their tenure dates to 2016, about a year. In 2017, their total compensation was $22,684.
Collections Representative I/Fin-Collections (003)
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Joshua Holloman holds the role of Collections Representative I at Fin-Collections (003). Their tenure dates to 2017, under a year. In 2017, their total compensation was $9,631.
Collections Representative I/Fin-Collections (003)
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Sireen Salem is a Collections Representative I at Fin-Collections (003). Hired in 2017, they have under a year of service. 2017 total compensation came to $0.