City of Baltimore / Dpw-Water & Waste Water (701) / Collections Representative I
Job-title file
Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.
16 employees hold this title in Dpw-Water & Waste Water (701). Median total compensation for the role is $32,321, below the department median of $42,662.
What the records show
How total compensation varies among the 16 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.
Compared with the local labor market
Across all employers in the Baltimore-Columbia-Towson, MD area, the median wage for Bill and Account Collectors — about 1,200 people — is $49,970. Dpw-Water & Waste Water (701) pays a median base salary of $35,273 for this role, 29% below that figure — below the 10th percentile of local pay for the occupation.
The bar is the range of annual wages for Bill and Account Collectors across every employer in the Baltimore-Columbia-Towson, MD area, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Dpw-Water & Waste Water (701)’s median base salary for this role. Both figures are base pay only.
And across the country
Nationwide, the median wage for Bill and Account Collectors — about 158,830 people — is $47,030. Dpw-Water & Waste Water (701)’s median base salary is 25% below that national figure, about the 13th percentile of pay for the occupation nationally.
Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Baltimore-Columbia-Towson, MD range relative to the national one.
Computed over the 16 of 18 people in this role paid at least $25,000 in base salary. The rest are part-year or part-time records, whose actual pay isn’t comparable to a full-time annual wage.
Median total compensation for this role at Dpw-Water & Waste Water (701) is $33,827, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.
Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.
Compare departments
Collections Representative I is held in 3 City of Baltimore departments. In Dpw-Water & Waste Water (701), the median of $32,321 ranks #2 of 3.
Median total compensation for the Collections Representative I role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.
Compare jurisdictions
This role is reported in 4 jurisdictions. In City of Baltimore, the median of $35,649 ranks #4 of 4. See Collections Representative across all of City of Baltimore →
Median total compensation for comparable Collections Representative roles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.
Record list
Page 1
Collections Representative I/Dpw-Water & Waste Water (701)
Source-specific fields
Robenia Bartee is a Collections Representative I at Dpw-Water & Waste Water (701). Their tenure dates to 2008, about 8 years. 2016 total compensation came to $38,681.
Collections Representative I/Dpw-Water & Waste Water (701)
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Lisa Harden is a Collections Representative I at Dpw-Water & Waste Water (701). They have served since 2008 (about 8 years). 2016 total compensation came to $37,378.
Collections Representative I/Dpw-Water & Waste Water (701)
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Sonya Grant holds the role of Collections Representative I at Dpw-Water & Waste Water (701). Their tenure dates to 2014, about 2 years. In 2016, their total compensation was $37,210.
Collections Representative I/Dpw-Water & Waste Water (701)
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Jacqueline Mason holds the role of Collections Representative I at Dpw-Water & Waste Water (701). They have served since 2001 (about 15 years). In 2016, their total compensation was $36,613.
Collections Representative I/Dpw-Water & Waste Water (701)
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Cheryl Avery works as a Collections Representative I for Dpw-Water & Waste Water (701). Hired in 1998, they have about 18 years of service. Cheryl earned $35,740 in 2016.
Collections Representative I/Dpw-Water & Waste Water (701)
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Deborah Armstrong-Bartee is a Collections Representative I at Dpw-Water & Waste Water (701). Hired in 2007, they have about 9 years of service. 2016 total compensation came to $35,439.
Collections Representative I/Dpw-Water & Waste Water (701)
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Shontere Vanstory holds the role of Collections Representative I at Dpw-Water & Waste Water (701). Their tenure dates to 2012, about 4 years. In 2016, their total compensation was $35,108.
Collections Representative I/Dpw-Water & Waste Water (701)
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Jasmine Barkley is a Collections Representative I at Dpw-Water & Waste Water (701). Their tenure dates to 2007, about 9 years. 2016 total compensation came to $32,547.
Collections Representative I/Dpw-Water & Waste Water (701)
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Pauline Cole works as a Collections Representative I for Dpw-Water & Waste Water (701). They have served since 2013 (about 3 years). Pauline earned $32,096 in 2016.
Collections Representative I/Dpw-Water & Waste Water (701)
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Marcia Davis is a Collections Representative I at Dpw-Water & Waste Water (701). Their tenure dates to 2014, about 2 years. 2016 total compensation came to $31,678.
Collections Representative I/Dpw-Water & Waste Water (701)
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Ryan Crowder holds the role of Collections Representative I at Dpw-Water & Waste Water (701). They have served since 2009 (about 7 years). In 2016, their total compensation was $31,584.
Collections Representative I/Dpw-Water & Waste Water (701)
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Hilda Marshall is a Collections Representative I at Dpw-Water & Waste Water (701). They have served since 2014 (about 2 years). 2016 total compensation came to $31,410.
Collections Representative I/Dpw-Water & Waste Water (701)
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Auriel West holds the role of Collections Representative I at Dpw-Water & Waste Water (701). Hired in 2014, they have about 2 years of service. In 2016, their total compensation was $30,928.
Collections Representative I/Dpw-Water & Waste Water (701)
Source-specific fields
At Dpw-Water & Waste Water (701), Latonya Lee serves as a Collections Representative I. Hired in 2015, they have about a year of service. Their 2016 pay totaled $30,425.
Collections Representative I/Dpw-Water & Waste Water (701)
Source-specific fields
At Dpw-Water & Waste Water (701), Lawanda Bridges serves as a Collections Representative I. Hired in 2015, they have about a year of service. Their 2016 pay totaled $21,380.
Collections Representative I/Dpw-Water & Waste Water (701)
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Tiesha Coleman holds the role of Collections Representative I at Dpw-Water & Waste Water (701). Hired in 2015, they have about a year of service. In 2016, their total compensation was $14,371.