City of Baltimore / Fin-Collections (006) / Office Support Specialist II
Job-title file
Provide administrative support — record-keeping, scheduling, correspondence, and customer service.
11 employees hold this title in Fin-Collections (006). Median total compensation for the role is $27,876, below the department median of $43,883.
What the records show
How total compensation varies among the 11 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.
Compared with the local labor market
Across all employers in the Baltimore-Columbia-Towson, MD area, the median wage for Office Clerks, General — about 10,880 people — is $46,250. Fin-Collections (006) pays a median base salary of $37,574 for this role, 19% below that figure — about the 23rd percentile of local pay for the occupation.
The bar is the range of annual wages for Office Clerks, General across every employer in the Baltimore-Columbia-Towson, MD area, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Fin-Collections (006)’s median base salary for this role. Both figures are base pay only.
And across the country
Nationwide, the median wage for Office Clerks, General — about 2,464,940 people — is $45,010. Fin-Collections (006)’s median base salary is 17% below that national figure, about the 29th percentile of pay for the occupation nationally.
Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Baltimore-Columbia-Towson, MD range relative to the national one.
Computed over the 20 of 31 people in this role paid at least $25,000 in base salary. The rest are part-year or part-time records, whose actual pay isn’t comparable to a full-time annual wage.
Median total compensation for this role at Fin-Collections (006) is $30,407, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.
Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.
Compare departments
Office Support Specialist II is held in 97 City of Baltimore departments. In Fin-Collections (006), the median of $27,876 ranks #84 of 97.
Median total compensation for the Office Support Specialist II role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.
Compare jurisdictions
This role is reported in 2 jurisdictions. In City of Baltimore, the median of $39,096 ranks #2 of 2. See Office Support Specialist across all of City of Baltimore →
Median total compensation for comparable Office Support Specialist roles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.
Record list
Page 1
Office Support Specialist II/Fin-Collections (006)
Source-specific fields
Sharon Gill holds the role of Office Support Specialist II at Fin-Collections (006). Hired in 1998, they have about 21 years of service. In 2019, their total compensation was $41,589.
Office Support Specialist II/Fin-Collections (006)
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At Fin-Collections (006), Benita Ford serves as a Office Support Specialist II. Their tenure dates to 2000, about 19 years. Their 2019 pay totaled $39,023.
Office Support Specialist II/Fin-Collections (006)
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At Fin-Collections (006), Carolyn Robinson serves as a Office Support Specialist II. Their tenure dates to 1988, about 31 years. Their 2019 pay totaled $37,586.
Office Support Specialist II/Fin-Collections (006)
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At Fin-Collections (006), Debra Martin serves as a Office Support Specialist II. They have served since 2011 (about 7 years). Their 2018 pay totaled $37,562.
Office Support Specialist II/Fin-Collections (006)
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Tierra Rooks holds the role of Office Support Specialist II at Fin-Collections (006). Hired in 2007, they have about 9 years of service. In 2016, their total compensation was $28,932.
Office Support Specialist II/Fin-Collections (006)
Source-specific fields
Tangia Wallace is a Office Support Specialist II at Fin-Collections (006). Their tenure dates to 2015, about 2 years. 2017 total compensation came to $27,876.
Office Support Specialist II/Fin-Collections (006)
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At Fin-Collections (006), Robert Winkler Iii serves as a Office Support Specialist II. They have served since 2007 (about 10 years). Their 2017 pay totaled $27,482.
Office Support Specialist II/Fin-Collections (006)
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Morgan Thomas is a Office Support Specialist II at Fin-Collections (006). Hired in 2016, they have about a year of service. 2017 total compensation came to $24,606.
Office Support Specialist II/Fin-Collections (006)
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At Fin-Collections (006), Christian Brown serves as a Office Support Specialist II. Hired in 2008, they have about 8 years of service. Their 2016 pay totaled $19,191.
Office Support Specialist II/Fin-Collections (006)
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At Fin-Collections (006), Victoria Dorsey serves as a Office Support Specialist II. Hired in 2015, they have about a year of service. Their 2016 pay totaled $12,675.
Office Support Specialist II/Fin-Collections (006)
Source-specific fields
James Edmond is a Office Support Specialist II at Fin-Collections (006). Hired in 2016, they have under a year of service. 2016 total compensation came to $11,816.