City of Baltimore / Fin-Collections (006) / Customer Care Analyst II
Job-title file
Collect and analyze data to inform decisions, produce reports, and identify trends.
9 employees hold this title in Fin-Collections (006). Median total compensation for the role is $37,098, below the department median of $43,883.
What the records show
How total compensation varies among the 9 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.
Compare departments
Customer Care Analyst II is held in 4 City of Baltimore departments. In Fin-Collections (006), the median of $37,098 ranks #4 of 4.
Median total compensation for the Customer Care Analyst II role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.
Record list
Page 1
Customer Care Analyst II/Fin-Collections (006)
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Twyla Mccallum holds the role of Customer Care Analyst II at Fin-Collections (006). They have served since 2005 (about 15 years). In 2020, their total compensation was $49,296.
Customer Care Analyst II/Fin-Collections (006)
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Sharon Gill is a Customer Care Analyst II at Fin-Collections (006). Their tenure dates to 1998, about 22 years. 2020 total compensation came to $46,067.
Customer Care Analyst II/Fin-Collections (006)
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Carolyn Robinson works as a Customer Care Analyst II for Fin-Collections (006). Their tenure dates to 1988, about 32 years. Carolyn earned $41,700 in 2020.
Customer Care Analyst II/Fin-Collections (006)
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At Fin-Collections (006), Kimberly Jones serves as a Customer Care Analyst II. Hired in 2009, they have about 11 years of service. Their 2020 pay totaled $41,579.
Customer Care Analyst II/Fin-Collections (006)
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Benita Ford holds the role of Customer Care Analyst II at Fin-Collections (006). Their tenure dates to 2000, about 20 years. In 2020, their total compensation was $37,098.
Customer Care Analyst II/Fin-Collections (006)
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Sireen Salem holds the role of Customer Care Analyst II at Fin-Collections (006). Their tenure dates to 2017, about 3 years. In 2020, their total compensation was $37,071.
Customer Care Analyst II/Fin-Collections (006)
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Brandi Barnes works as a Customer Care Analyst II for Fin-Collections (006). They have served since 2019 (about a year). Brandi earned $30,155 in 2020.
Customer Care Analyst II/Fin-Collections (006)
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Wayne Brown is a Customer Care Analyst II at Fin-Collections (006). Hired in 2019, they have about a year of service. 2020 total compensation came to $28,959.
Customer Care Analyst II/Fin-Collections (006)
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At Fin-Collections (006), Kaylha Campbell serves as a Customer Care Analyst II. They have served since 2018 (about 2 years). Their 2020 pay totaled $11,766.