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City of Baltimore / General Services (100)

Agency file

General Services (100)

Source file: City of Baltimore — Employee Salaries / ingested Jun 19, 2026

The General Services (100) provides central administrative services — personnel, procurement, facilities, and internal operations.

In 2020, this agency had 34 employees with median total compensation of $45,773; the highest distinct record was $180,155.

Year
2020
Total payroll
$1.8M
Employees
34
Median total
$45,773
Highest record
$180,155

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

How 2020 total compensation is spread across the 34 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($45,773) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base$52,026 (100%)
  • Overtime$0 (0%)
  • Other$0 (0%)
  • Benefits$0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$8,429
$19,152
$45,773
$78,722
$108,114

The pay ladder for this department. Someone at the 90th percentile earns $108,114 — more than 90% of the department; the 10th percentile earns $8,429. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Trend

Year over year

How this department's total payroll, headcount, and median pay changed across the 7 published years.

YearTotal payrollEmployeesMedian pay
2013
$1.2M
28
$37,675
2015
$1.6M
32.7%
35
25.0%
$40,997
8.8%
2016
$1.8M
14.0%
34
2.9%
$49,645
21.1%
2017
$1.8M
0.7%
35
2.9%
$48,425
2.5%
2018
$2.1M
15.2%
35
±0%
$59,886
23.7%
2019
$1.7M
18.7%
30
14.3%
$57,003
4.8%
2020
$1.8M
3.8%
34
13.3%
$45,773
19.7%

Record list

Employees

Page 1

Melanie Shimano

Operations Officer I/General Services (100)

2020 total comp
$17,193
Base pay
$17,193
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$17,193
Hire date
2018-08-29

Source-specific fields

Agencyid
A85
Annualsalary
80948
Employee ID
151349

Melanie Shimano works as a Operations Officer I for General Services (100). Their tenure dates to 2018, about 2 years. Melanie earned $17,193 in 2020.

Jackson Gilman-Forlini

Contract Service Specialist II/General Services (100)

2013 total comp
$16,352
Base pay
$16,352
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$16,352
Hire date
2012-10-05

Source-specific fields

Agencyid
A85
Annualsalary
49254
Employee ID
36983

Jackson Gilman-Forlini is a Contract Service Specialist II at General Services (100). Hired in 2012, they have about a year of service. 2013 total compensation came to $16,352.

Alison Lynch

Community Aide/General Services (100)

2018 total comp
$15,906
Base pay
$15,906
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$15,906
Hire date
2017-10-12

Source-specific fields

Agencyid
A85
Annualsalary
30534
Employee ID
117580

Alison Lynch works as a Community Aide for General Services (100). They have served since 2017 (about a year). Alison earned $15,906 in 2018.

Alena Toropova

Contract Service Specialist II/General Services (100)

2013 total comp
$13,819
Base pay
$13,819
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$13,819
Hire date
2012-02-23

Source-specific fields

Agencyid
A85
Annualsalary
41704
Employee ID
47610

Alena Toropova works as a Contract Service Specialist II for General Services (100). Their tenure dates to 2012, about a year. Alena earned $13,819 in 2013.

Japp Haynes

Community Aide/General Services (100)

2017 total comp
$12,481
Base pay
$12,481
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$12,481
Hire date
2016-11-10

Source-specific fields

Agencyid
A85
Annualsalary
29494
Employee ID
101878

Japp Haynes is a Community Aide at General Services (100). Their tenure dates to 2016, about a year. 2017 total compensation came to $12,481.