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City of Baltimore / General Services (100)

Agency file

General Services (100)

Source file: City of Baltimore — Employee Salaries / ingested Jun 19, 2026

The General Services (100) provides central administrative services — personnel, procurement, facilities, and internal operations.

In 2020, this agency had 34 employees with median total compensation of $45,773; the highest distinct record was $180,155.

Year
2020
Total payroll
$1.8M
Employees
34
Median total
$45,773
Highest record
$180,155

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

How 2020 total compensation is spread across the 34 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($45,773) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base$52,026 (100%)
  • Overtime$0 (0%)
  • Other$0 (0%)
  • Benefits$0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$8,429
$19,152
$45,773
$78,722
$108,114

The pay ladder for this department. Someone at the 90th percentile earns $108,114 — more than 90% of the department; the 10th percentile earns $8,429. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Trend

Year over year

How this department's total payroll, headcount, and median pay changed across the 7 published years.

YearTotal payrollEmployeesMedian pay
2013
$1.2M
28
$37,675
2015
$1.6M
32.7%
35
25.0%
$40,997
8.8%
2016
$1.8M
14.0%
34
2.9%
$49,645
21.1%
2017
$1.8M
0.7%
35
2.9%
$48,425
2.5%
2018
$2.1M
15.2%
35
±0%
$59,886
23.7%
2019
$1.7M
18.7%
30
14.3%
$57,003
4.8%
2020
$1.8M
3.8%
34
13.3%
$45,773
19.7%

Record list

Employees

Page 1

Chichi Nyagah-Nash

Executive Director III/General Services (100)

2020 total comp
$180,155
Base pay
$180,155
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$180,155
Hire date
2012-04-24

Source-specific fields

Agencyid
A85
Annualsalary
179836
Employee ID
148941

Chichi Nyagah-Nash works as a Executive Director III for General Services (100). Their tenure dates to 2012, about 8 years. Chichi earned $180,155 in 2020.

Steven Sharkey

Executive Director III/General Services (100)

2018 total comp
$156,777
Base pay
$156,777
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$156,777
Hire date
2005-08-29

Source-specific fields

Agencyid
A85
Annualsalary
159600
Employee ID
120923

At General Services (100), Steven Sharkey serves as a Executive Director III. Hired in 2005, they have about 13 years of service. Their 2018 pay totaled $156,777.

Benjamin Brosch

Operations Manager II/General Services (100)

2020 total comp
$124,765
Base pay
$124,765
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$124,765
Hire date
2010-08-23

Source-specific fields

Agencyid
A85
Annualsalary
125669
Employee ID
139346

Benjamin Brosch is a Operations Manager II at General Services (100). Hired in 2010, they have about 10 years of service. 2020 total compensation came to $124,765.

Catherine Burns

Operations Manager I/General Services (100)

2020 total comp
$124,596
Base pay
$124,596
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$124,596
Hire date
2009-05-28

Source-specific fields

Agencyid
A85
Annualsalary
126820
Employee ID
139777

Catherine Burns holds the role of Operations Manager I at General Services (100). Their tenure dates to 2009, about 11 years. In 2020, their total compensation was $124,596.

Gary Holland

Operations Director I/General Services (100)

2018 total comp
$120,825
Base pay
$120,825
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$120,825
Hire date
2012-12-27

Source-specific fields

Agencyid
A85
Annualsalary
127000
Employee ID
115736

At General Services (100), Gary Holland serves as a Operations Director I. Their tenure dates to 2012, about 6 years. Their 2018 pay totaled $120,825.