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City of Baltimore / General Services / Office Support Specialist II

Job-title file

Office Support Specialist II

Provide administrative support — record-keeping, scheduling, correspondence, and customer service.

4 employees hold this title in General Services. Median total compensation for the role is $36,577, below the department median of $69,986.

Employees
4
Total payroll
$145.4K
Role median
$36,577
Agency median
$69,986
Comparison
Below

Compared with the local labor market

Office Support Specialist II pay vs. the Baltimore-Columbia-Towson, MD area

Across all employers in the Baltimore-Columbia-Towson, MD area, the median wage for Office Clerks, Generalabout 10,880 people is $46,250. General Services pays a median base salary of $44,044 for this role, 5% below that figureabout the 43rd percentile of local pay for the occupation.

Where General Services sits in the local pay range

10th
25th
Median
75th
90th
$33,440
$38,370
$46,250
$54,900
$65,050
General Services median · $44,044

The bar is the range of annual wages for Office Clerks, General across every employer in the Baltimore-Columbia-Towson, MD area, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows General Services’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Office Clerks, Generalabout 2,464,940 people is $45,010. General Services’s median base salary is 2% below that national figure, about the 47th percentile of pay for the occupation nationally.

10th
25th
Median
75th
90th
$30,310
$36,350
$45,010
$54,300
$64,680
General Services median · $44,044

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Baltimore-Columbia-Towson, MD range relative to the national one.

Computed over the 24 of 26 people in this role paid at least $25,000 in base salary. The rest are part-year or part-time records, whose actual pay isn’t comparable to a full-time annual wage.

Median total compensation for this role at General Services is $42,633, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across City of Baltimore

Office Support Specialist II is held in 96 City of Baltimore departments. In General Services, the median of $36,577 ranks #25 of 96.

Highest-paying departments for this role

Median total compensation for the Office Support Specialist II role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Office Support Specialist beyond City of Baltimore

This role is reported in 2 jurisdictions. In City of Baltimore, the median of $39,096 ranks #2 of 2. See Office Support Specialist across all of City of Baltimore

Highest-paying jurisdictions for this role

Miami-Dade County
$43,556 · 21

Median total compensation for comparable Office Support Specialist roles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Same department

Other job titles in General Services

Record list

Employees with this title

Page 1

Darshel Scott

Office Support Specialist II/General Services

2021 total comp
$37,452
Base pay
$37,452
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$37,452
Hire date
2018-07-19

Source-specific fields

Agencyid
A85
Annualsalary
31850
Employee ID
166179

Darshel Scott works as a Office Support Specialist II for General Services. Their tenure dates to 2018, about 3 years. Darshel earned $37,452 in 2021.

Karen Dickerson

Office Support Specialist II/General Services

2021 total comp
$37,441
Base pay
$37,441
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$37,441
Hire date
2018-12-20

Source-specific fields

Agencyid
A85
Annualsalary
31850
Employee ID
157977

Karen Dickerson works as a Office Support Specialist II for General Services. They have served since 2018 (about 3 years). Karen earned $37,441 in 2021.

Jennifer Millan

Office Support Specialist II/General Services

2021 total comp
$35,712
Base pay
$35,712
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$35,712
Hire date
2019-01-03

Source-specific fields

Agencyid
A85
Annualsalary
31850
Employee ID
163116

At General Services, Jennifer Millan serves as a Office Support Specialist II. They have served since 2019 (about 2 years). Their 2021 pay totaled $35,712.

Jo Glenn

Office Support Specialist II/General Services

2021 total comp
$34,828
Base pay
$34,828
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$34,828
Hire date
2018-07-19

Source-specific fields

Agencyid
A85
Annualsalary
31850
Employee ID
159226

Jo Glenn is a Office Support Specialist II at General Services. Their tenure dates to 2018, about 3 years. 2021 total compensation came to $34,828.