City of Baltimore / Housing & Community Development / Ombudsman
Job-title file
Carry out the duties of this position in support of the agency's public mission.
4 employees hold this title in Housing & Community Development. Median total compensation for the role is $69,290, below the department median of $71,508.
Compared with the local labor market
Across all employers in the Baltimore-Columbia-Towson, MD area, the median wage for Arbitrators, Mediators, and Conciliators — about 60 people — is $49,110. Housing & Community Development pays a median base salary of $73,624 for this role, 50% above that figure — about the 65th percentile of local pay for the occupation.
The bar is the range of annual wages for Arbitrators, Mediators, and Conciliators across every employer in the Baltimore-Columbia-Towson, MD area, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Housing & Community Development’s median base salary for this role. Both figures are base pay only.
And across the country
Nationwide, the median wage for Arbitrators, Mediators, and Conciliators — about 9,210 people — is $75,530. Housing & Community Development’s median base salary is 3% below that national figure, about the 47th percentile of pay for the occupation nationally.
Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Baltimore-Columbia-Towson, MD range relative to the national one.
Median total compensation for this role at Housing & Community Development is $73,624, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.
Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.
Compare departments
Ombudsman is held in 2 City of Baltimore departments. In Housing & Community Development, the median of $69,290 ranks #1 of 2.
Median total compensation for the Ombudsman role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.
Compare jurisdictions
This role is reported in 2 jurisdictions. In City of Baltimore, the median of $67,790 ranks #1 of 2. See Ombudsman across all of City of Baltimore →
Median total compensation for comparable Ombudsman roles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.
Same department
Record list
Page 1
Ombudsman/Housing & Community Development
Source-specific fields
At Housing & Community Development, Frankie Carter serves as a Ombudsman. They have served since 1999 (about 26 years). Their 2025 pay totaled $77,606.
Ombudsman/Housing & Community Development
Source-specific fields
Andrea Anderson is a Ombudsman at Housing & Community Development. They have served since 2005 (about 20 years). 2025 total compensation came to $74,181.
Ombudsman/Housing & Community Development
Source-specific fields
Shanell Bryant-Coker is a Ombudsman at Housing & Community Development. Their tenure dates to 2023, about 2 years. 2025 total compensation came to $64,400.
Ombudsman/Housing & Community Development
Source-specific fields
At Housing & Community Development, Cameron Mays serves as a Ombudsman. Hired in 2023, they have about 2 years of service. Their 2025 pay totaled $64,109.