City of Buffalo / Offices of Citizen Services
Agency file
The Offices of Citizen Services is a government agency that delivers public services and programs within its jurisdiction.
In 2026, this agency had 21 employees with median total compensation of $43,385; the highest distinct record was $121,482.
What the records show
These summaries compare pay within the agency before listing individual records.
How 2026 total compensation is spread across the 21 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($43,385) — half earn less, half more. The far-right bar collects the highest earners.
What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.
The pay ladder for this department. Someone at the 90th percentile earns $71,821 — more than 90% of the department; the 10th percentile earns $29,141. The shaded band is the middle half of employees (25th–75th percentile).
The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.
Record list
Highest-paid first / page 1
Director of Citizen Services/Offices of Citizen Services
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Oswaldo Mestre is a Director of Citizen Services at Offices of Citizen Services within General Government Support. 2026 total compensation came to $121,482.
311 Call Center Manager/Offices of Citizen Services
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At Offices of Citizen Services, Robert Kreutinger serves as a 311 Call Center Manager within General Government Support. Their 2026 pay totaled $106,853.
Assistant External Affairs(Citser)/Offices of Citizen Services
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Malika Lee is a Assistant External Affairs(Citser) at Offices of Citizen Services within General Government Support. 2026 total compensation came to $71,821.
Confid Secretary Director Citizen Services/Offices of Citizen Services
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Danyelle Truesdale holds the role of Confid Secretary Director Citizen Services at Offices of Citizen Services within General Government Support. In 2026, their total compensation was $62,999.
Director Gun Violence Prevention/Offices of Citizen Services
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Adrienne Garr holds the role of Director Gun Violence Prevention at Offices of Citizen Services within General Government Support. In 2026, their total compensation was $59,466.
Save Our Streets Coordinator/Offices of Citizen Services
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Michael Smith is a Save Our Streets Coordinator at Offices of Citizen Services within General Government Support. 2026 total compensation came to $56,423.
Knowledge Base Coordinator/Offices of Citizen Services
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Marisa May holds the role of Knowledge Base Coordinator at Offices of Citizen Services within General Government Support. In 2026, their total compensation was $53,431.
Supervising Complaint Clerk/Offices of Citizen Services
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Quinton Mcclain holds the role of Supervising Complaint Clerk at Offices of Citizen Services within General Government Support. In 2026, their total compensation was $53,011.
Telephone Operator/Offices of Citizen Services
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Melissa Soto is a Telephone Operator at Offices of Citizen Services within General Government Support. 2026 total compensation came to $48,309.
Telephone Operator/Offices of Citizen Services
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Anthony Jacobsen holds the role of Telephone Operator at Offices of Citizen Services within General Government Support. In 2026, their total compensation was $45,699.
Complaint Clerk- Span. Speakng/Offices of Citizen Services
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Luis Castro works as a Complaint Clerk- Span. Speakng for Offices of Citizen Services within General Government Support. Luis earned $43,385 in 2026.
Telephone Operator/Offices of Citizen Services
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Linda Mims is a Telephone Operator at Offices of Citizen Services within General Government Support. 2026 total compensation came to $41,317.
Complaint Clerk/Offices of Citizen Services
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Raven Bell works as a Complaint Clerk for Offices of Citizen Services within General Government Support. Raven earned $40,223 in 2026.
Complaint Clerk/Offices of Citizen Services
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Ricardo Pereira is a Complaint Clerk at Offices of Citizen Services within General Government Support. 2026 total compensation came to $40,020.
Complaint Clerk/Offices of Citizen Services
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Skye Ramadan works as a Complaint Clerk for Offices of Citizen Services within General Government Support. Skye earned $39,709 in 2026.
Complaint Clerk/Offices of Citizen Services
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Omar Pineiro is a Complaint Clerk at Offices of Citizen Services within General Government Support. 2026 total compensation came to $37,614.
Complaint Clerk/Offices of Citizen Services
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Ariana Bradley is a Complaint Clerk at Offices of Citizen Services within General Government Support. 2026 total compensation came to $36,248.
Complaint Clerk/Offices of Citizen Services
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Mary Tubbins works as a Complaint Clerk for Offices of Citizen Services within General Government Support. Mary earned $33,024 in 2026.
Confid Secretary Director Citizen Services/Offices of Citizen Services
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Nicole Brown is a Confid Secretary Director Citizen Services at Offices of Citizen Services within General Government Support. 2025 total compensation came to $29,521.
Complaint Clerk/Offices of Citizen Services
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At Offices of Citizen Services, Kaylynn Monegro serves as a Complaint Clerk within General Government Support. Their 2026 pay totaled $29,141.
Complaint Clerk/Offices of Citizen Services
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Ruth Reyes works as a Complaint Clerk for Offices of Citizen Services within General Government Support. Ruth earned $10,667 in 2024.
Complaint Clerk/Offices of Citizen Services
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Brittany Deas is a Complaint Clerk at Offices of Citizen Services within General Government Support. 2023 total compensation came to $10,577.
Complaint Clerk/Offices of Citizen Services
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Haronda Morrison is a Complaint Clerk at Offices of Citizen Services within General Government Support. 2023 total compensation came to $7,566.
Complaint Clerk/Offices of Citizen Services
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Estate Of Carmelita Roberts works as a Complaint Clerk for Offices of Citizen Services within General Government Support. Estate earned $4,000 in 2023.
Assistant External Affairs(Citser)/Offices of Citizen Services
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At Offices of Citizen Services, Juweria Dahir serves as a Assistant External Affairs(Citser) within General Government Support. Their 2024 pay totaled $4,000.
Telephone Operator/Offices of Citizen Services
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Jasmine Sworn works as a Telephone Operator for Offices of Citizen Services within General Government Support. Jasmine earned $3,790 in 2025.
Complaint Clerk/Offices of Citizen Services
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Georgi Gallivan is a Complaint Clerk at Offices of Citizen Services within General Government Support. 2026 total compensation came to $3,504.
Knowledge Base Coordinator/Offices of Citizen Services
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Teonna Fleming is a Knowledge Base Coordinator at Offices of Citizen Services within Fringe Benefits. 2026 total compensation came to $180.
Complaint Clerk/Offices of Citizen Services
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Vicky Rolon is a Complaint Clerk at Offices of Citizen Services within Fringe Benefits. 2024 total compensation came to $75.