Utilities Customer Service Supervisor

Lead staff and operations — set priorities, allocate resources, and oversee program delivery.

2 employees hold this title in Charlotte Water Customer Srv. Median total compensation for the role is $74,317, above the department median of $57,034.

Employees: 2
Total payroll: $148.6K
Role median: $74,317
Agency median: $57,034
Comparison: Above

Compare departments

This role across City of Charlotte

Utilities Customer Service Supervisor is held in 2 City of Charlotte departments. In Charlotte Water Customer Srv, the median of $74,317 ranks #1 of 2.

Highest-paying departments for this role

Charlotte Water Field Operations

$68,810 · 1

Median total compensation for the Utilities Customer Service Supervisor role in other City of Charlottedepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Luisa Pomales

Utilities Customer Service Supervisor/Charlotte Water Customer Srv

2026 total comp

$75,601

Sub-department: Cltwt
Base pay: $75,601
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $75,601
Hourly rate: $35
Employment type: Full-Time

Source-specific fields

Annual Rt: 75600.53
Quarter: 2
Record ID: 4,907
Year: 2,026

At Charlotte Water Customer Srv, Luisa Pomales serves as a Utilities Customer Service Supervisor within Cltwt. They work full-time. Their 2026 pay totaled $75,601.

Valerie Mcbean

Utilities Customer Service Supervisor/Charlotte Water Customer Srv

2026 total comp

$73,034

Sub-department: Cltwt
Base pay: $73,034
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $73,034
Hourly rate: $35
Employment type: Full-Time

Source-specific fields

Annual Rt: 73034.0
Quarter: 2
Record ID: 5,193
Year: 2,026

Valerie Mcbean is a Utilities Customer Service Supervisor at Charlotte Water Customer Srv within Cltwt. They work full-time. 2026 total compensation came to $73,034.