City of Charlotte / Charlotte Water Customer Srv
Agency file
The Charlotte Water Customer Srv operates public utilities and infrastructure such as water, power, sanitation, or energy services.
In 2026, this agency had 117 employees with median total compensation of $57,034; the highest distinct record was $146,819.
What the records show
These summaries compare pay within the agency before listing individual records.
How 2026 total compensation is spread across the 117 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($57,034) — half earn less, half more. The far-right bar collects the highest earners.
What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.
The pay ladder for this department. Someone at the 90th percentile earns $79,976 — more than 90% of the department; the 10th percentile earns $51,168. The shaded band is the middle half of employees (25th–75th percentile).
The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.
Record list
Highest-paid first / page 1
Utilities Manager/Charlotte Water Customer Srv
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Robert Taylor holds the role of Utilities Manager at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $146,819.
Utilities Operations Manager/Charlotte Water Customer Srv
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Michelle Moore works as a Utilities Operations Manager for Charlotte Water Customer Srv within Cltwt. Their status is full-time. Michelle earned $119,091 in 2026.
Engineer Senior/Charlotte Water Customer Srv
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Stephen Scott works as a Engineer Senior for Charlotte Water Customer Srv within Cltwt. Their status is full-time. Stephen earned $118,917 in 2026.
Utilities Operations Manager/Charlotte Water Customer Srv
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Roxanne Williams holds the role of Utilities Operations Manager at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $113,017.
Management Analyst Senior/Charlotte Water Customer Srv
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At Charlotte Water Customer Srv, De Paden serves as a Management Analyst Senior within Cltwt. They work full-time. Their 2026 pay totaled $106,162.
Utilities Operations Supervisor/Charlotte Water Customer Srv
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Samuel Chaney holds the role of Utilities Operations Supervisor at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $103,692.
Utilities Operations Supervisor/Charlotte Water Customer Srv
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Jenny Pomales works as a Utilities Operations Supervisor for Charlotte Water Customer Srv within Cltwt. Their status is full-time. Jenny earned $101,025 in 2026.
Meter Services Supervisor/Charlotte Water Customer Srv
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Darwin Mobley works as a Meter Services Supervisor for Charlotte Water Customer Srv within Cltwt. Their status is full-time. Darwin earned $93,957 in 2026.
Account Services Supervisor/Charlotte Water Customer Srv
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Lashondria Guinn holds the role of Account Services Supervisor at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $88,000.
Administrative Services Lead/Charlotte Water Customer Srv
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At Charlotte Water Customer Srv, Marcia Corner serves as a Administrative Services Lead within Cltwt. They work full-time. Their 2026 pay totaled $86,562.
Quality Assurance Specialist/Charlotte Water Customer Srv
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Danielle Fisher holds the role of Quality Assurance Specialist at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $84,115.
Utilities Field Operations Supervisor/Charlotte Water Customer Srv
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Stephen Mcallister works as a Utilities Field Operations Supervisor for Charlotte Water Customer Srv within Cltwt. Their status is full-time. Stephen earned $83,145 in 2026.
I&Ds Engineering Assistant/Charlotte Water Customer Srv
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Kathy Riley works as a I&Ds Engineering Assistant for Charlotte Water Customer Srv within Cltwt. Their status is full-time. Kathy earned $79,976 in 2026.
Meter Services Supervisor/Charlotte Water Customer Srv
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Domonique White holds the role of Meter Services Supervisor at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $79,157.
I&Ds Engineering Assistant/Charlotte Water Customer Srv
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At Charlotte Water Customer Srv, Guillermo Anzola serves as a I&Ds Engineering Assistant within Cltwt. They work full-time. Their 2026 pay totaled $78,894.
Utilities Field Operations Supervisor/Charlotte Water Customer Srv
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At Charlotte Water Customer Srv, Audwin Thomas serves as a Utilities Field Operations Supervisor within Cltwt. They work full-time. Their 2026 pay totaled $78,810.
Utilities Field Operations Supervisor/Charlotte Water Customer Srv
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Sincere Connor works as a Utilities Field Operations Supervisor for Charlotte Water Customer Srv within Cltwt. Their status is full-time. Sincere earned $76,363 in 2026.
Utilities Customer Service Supervisor/Charlotte Water Customer Srv
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At Charlotte Water Customer Srv, Luisa Pomales serves as a Utilities Customer Service Supervisor within Cltwt. They work full-time. Their 2026 pay totaled $75,601.
Meter Services Supervisor/Charlotte Water Customer Srv
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At Charlotte Water Customer Srv, Michael Gaston serves as a Meter Services Supervisor within Cltwt. They work full-time. Their 2026 pay totaled $75,141.
Industrial Meter Repair Crew Chief/Charlotte Water Customer Srv
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Javier Chaparro works as a Industrial Meter Repair Crew Chief for Charlotte Water Customer Srv within Cltwt. Their status is full-time. Javier earned $74,846 in 2026.
Engineering Services Investigator/Charlotte Water Customer Srv
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Qwann Jordan holds the role of Engineering Services Investigator at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $74,256.
Utilities Customer Service Supervisor/Charlotte Water Customer Srv
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Valerie Mcbean is a Utilities Customer Service Supervisor at Charlotte Water Customer Srv within Cltwt. They work full-time. 2026 total compensation came to $73,034.
Industrial Meter Repair Crew Chief/Charlotte Water Customer Srv
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Nicholas Lewis is a Industrial Meter Repair Crew Chief at Charlotte Water Customer Srv within Cltwt. They work full-time. 2026 total compensation came to $71,282.
I&Ds Engineering Assistant/Charlotte Water Customer Srv
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Eddy Sencion works as a I&Ds Engineering Assistant for Charlotte Water Customer Srv within Cltwt. Their status is full-time. Eddy earned $70,117 in 2026.
Utilities Labor Crew Chief II/Charlotte Water Customer Srv
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At Charlotte Water Customer Srv, Bernice Durdin serves as a Utilities Labor Crew Chief II within Cltwt. They work full-time. Their 2026 pay totaled $69,597.
Account Services Supervisor/Charlotte Water Customer Srv
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Kelly Evans Cook is a Account Services Supervisor at Charlotte Water Customer Srv within Cltwt. They work full-time. 2026 total compensation came to $69,500.
Engineering Services Investigator/Charlotte Water Customer Srv
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Uriel Guillen holds the role of Engineering Services Investigator at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $69,495.
Utilities Labor Crew Chief II/Charlotte Water Customer Srv
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Joyce Knox works as a Utilities Labor Crew Chief II for Charlotte Water Customer Srv within Cltwt. Their status is full-time. Joyce earned $69,243 in 2026.
Utilities Labor Crew Chief II/Charlotte Water Customer Srv
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At Charlotte Water Customer Srv, Travis Shepherd serves as a Utilities Labor Crew Chief II within Cltwt. They work full-time. Their 2026 pay totaled $69,243.
Utilities Labor Crew Chief II/Charlotte Water Customer Srv
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Devere Smith holds the role of Utilities Labor Crew Chief II at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $68,578.
Utilities Labor Crew Chief II/Charlotte Water Customer Srv
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Justin Vasser holds the role of Utilities Labor Crew Chief II at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $68,578.
Rehired Retiree/Charlotte Water Customer Srv
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Laney Emanuel holds the role of Rehired Retiree at Charlotte Water Customer Srv within Cltwt. Their status is part-time. In 2026, their total compensation was $67,933.
Utilities Customer Service Specialist/Charlotte Water Customer Srv
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Clary Garcia Pineda is a Utilities Customer Service Specialist at Charlotte Water Customer Srv within Cltwt. They work full-time. 2026 total compensation came to $66,830.
Utilities Customer Service Specialist/Charlotte Water Customer Srv
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Tonja White holds the role of Utilities Customer Service Specialist at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $66,581.
Customer/Revenue Service Specialist/Charlotte Water Customer Srv
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Ramon Lorenzo holds the role of Customer/Revenue Service Specialist at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $66,525.
Engineering Services Investigator/Charlotte Water Customer Srv
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Larry Street is a Engineering Services Investigator at Charlotte Water Customer Srv within Cltwt. They work full-time. 2026 total compensation came to $66,248.
Utilities Services Techician/Charlotte Water Customer Srv
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At Charlotte Water Customer Srv, Roderick Chisholm serves as a Utilities Services Techician within Cltwt. They work full-time. Their 2026 pay totaled $65,853.
Utilities Labor Crew Chief II/Charlotte Water Customer Srv
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At Charlotte Water Customer Srv, Juan Williams serves as a Utilities Labor Crew Chief II within Cltwt. They work full-time. Their 2026 pay totaled $65,175.
I&Ds Engineering Assistant/Charlotte Water Customer Srv
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Maribel Zavala is a I&Ds Engineering Assistant at Charlotte Water Customer Srv within Cltwt. They work full-time. 2026 total compensation came to $65,144.
Utilities Customer Service Specialist/Charlotte Water Customer Srv
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Deondra Hagans is a Utilities Customer Service Specialist at Charlotte Water Customer Srv within Cltwt. They work full-time. 2026 total compensation came to $64,730.