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City of Charlotte / Charlotte Water Customer Srv

Agency file

Charlotte Water Customer Srv

Source file: City of Charlotte — Employee Pay / ingested Jun 19, 2026

The Charlotte Water Customer Srv operates public utilities and infrastructure such as water, power, sanitation, or energy services.

In 2026, this agency had 117 employees with median total compensation of $57,034; the highest distinct record was $146,819.

Year
2026
Total payroll
$7.4M
Employees
117
Median total
$57,034
Highest record
$146,819

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

How 2026 total compensation is spread across the 117 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($57,034) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base — $63,598 (100%)
  • Overtime — $0 (0%)
  • Other — $0 (0%)
  • Benefits — $0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$51,168
$51,605
$57,034
$68,578
$79,976

The pay ladder for this department. Someone at the 90th percentile earns $79,976 — more than 90% of the department; the 10th percentile earns $51,168. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

Water Service Technician
34 · $51,168
Utilities Customer Service Specialist
10 · $64,584
Water Service Technician Senior
10 · $56,274
Utilities Labor Crew Chief II
7 · $68,578
Industrial Meter Repair Technician
7 · $56,202

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Record list

Employees

Page 1

Roxanne Williams

Utilities Operations Manager/Charlotte Water Customer Srv

2026 total comp
$113,017
Sub-department
Cltwt
Base pay
$113,017
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$113,017
Hourly rate
$54
Employment type
Full-Time

Source-specific fields

Annual Rt
113016.75
Quarter
2
Record ID
1,275
Year
2,026

Roxanne Williams holds the role of Utilities Operations Manager at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $113,017.