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City of Charlotte / Charlotte Water Customer Srv

Agency file

Charlotte Water Customer Srv

Source file: City of Charlotte — Employee Pay / ingested Jun 19, 2026

The Charlotte Water Customer Srv operates public utilities and infrastructure such as water, power, sanitation, or energy services.

In 2026, this agency had 117 employees with median total compensation of $57,034; the highest distinct record was $146,819.

Year
2026
Total payroll
$7.4M
Employees
117
Median total
$57,034
Highest record
$146,819

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

How 2026 total compensation is spread across the 117 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($57,034) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base$63,598 (100%)
  • Overtime$0 (0%)
  • Other$0 (0%)
  • Benefits$0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$51,168
$51,605
$57,034
$68,578
$79,976

The pay ladder for this department. Someone at the 90th percentile earns $79,976 — more than 90% of the department; the 10th percentile earns $51,168. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Record list

Employees

Page 1

Ambiorix Lorenzo

Water Service Technician Senior/Charlotte Water Customer Srv

2026 total comp
$55,411
Sub-department
Cltwt
Base pay
$55,411
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$55,411
Hourly rate
$27
Employment type
Full-Time

Source-specific fields

Annual Rt
55411.2
Quarter
2
Record ID
7,700
Year
2,026

Ambiorix Lorenzo is a Water Service Technician Senior at Charlotte Water Customer Srv within Cltwt. They work full-time. 2026 total compensation came to $55,411.

Lavonne Jackson

Customer/Revenue Service Assist/Charlotte Water Customer Srv

2026 total comp
$55,328
Sub-department
Cltwt
Base pay
$55,328
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$55,328
Hourly rate
$27
Employment type
Full-Time

Source-specific fields

Annual Rt
55328.0
Quarter
2
Record ID
7,703
Year
2,026

Lavonne Jackson is a Customer/Revenue Service Assist at Charlotte Water Customer Srv within Cltwt. They work full-time. 2026 total compensation came to $55,328.

John Martin

Utilities Customer Service Assistant Senior/Charlotte Water Customer Srv

2026 total comp
$54,513
Sub-department
Cltwt
Base pay
$54,513
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$54,513
Hourly rate
$25
Employment type
Full-Time

Source-specific fields

Annual Rt
54512.64
Quarter
2
Record ID
7,772
Year
2,026

John Martin works as a Utilities Customer Service Assistant Senior for Charlotte Water Customer Srv within Cltwt. Their status is full-time. John earned $54,513 in 2026.

Samone Hill

Utilities Services Techician/Charlotte Water Customer Srv

2026 total comp
$54,434
Sub-department
Cltwt
Base pay
$54,434
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$54,434
Hourly rate
$26
Employment type
Full-Time

Source-specific fields

Annual Rt
54433.6
Quarter
2
Record ID
7,778
Year
2,026

Samone Hill is a Utilities Services Techician at Charlotte Water Customer Srv within Cltwt. They work full-time. 2026 total compensation came to $54,434.

Jonathan Haruta

Industrial Meter Repair Technician/Charlotte Water Customer Srv

2026 total comp
$54,309
Sub-department
Cltwt
Base pay
$54,309
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$54,309
Hourly rate
$26
Employment type
Full-Time

Source-specific fields

Annual Rt
54308.8
Quarter
2
Record ID
7,783
Year
2,026

Jonathan Haruta holds the role of Industrial Meter Repair Technician at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $54,309.

Darien Turner

Water Service Technician Senior/Charlotte Water Customer Srv

2026 total comp
$54,038
Sub-department
Cltwt
Base pay
$54,038
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$54,038
Hourly rate
$26
Employment type
Full-Time

Source-specific fields

Annual Rt
54038.4
Quarter
2
Record ID
7,814
Year
2,026

Darien Turner is a Water Service Technician Senior at Charlotte Water Customer Srv within Cltwt. They work full-time. 2026 total compensation came to $54,038.

Laurence Lanave

Water Service Technician/Charlotte Water Customer Srv

2026 total comp
$53,997
Sub-department
Cltwt
Base pay
$53,997
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$53,997
Hourly rate
$26
Employment type
Full-Time

Source-specific fields

Annual Rt
53996.8
Quarter
2
Record ID
7,817
Year
2,026

Laurence Lanave works as a Water Service Technician for Charlotte Water Customer Srv within Cltwt. Their status is full-time. Laurence earned $53,997 in 2026.

Joshua Drury

Industrial Meter Repair Technician/Charlotte Water Customer Srv

2026 total comp
$53,789
Sub-department
Cltwt
Base pay
$53,789
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$53,789
Hourly rate
$26
Employment type
Full-Time

Source-specific fields

Annual Rt
53788.8
Quarter
2
Record ID
7,823
Year
2,026

At Charlotte Water Customer Srv, Joshua Drury serves as a Industrial Meter Repair Technician within Cltwt. They work full-time. Their 2026 pay totaled $53,789.

Gary Dellorfanello

Water Service Technician Senior/Charlotte Water Customer Srv

2026 total comp
$53,768
Sub-department
Cltwt
Base pay
$53,768
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$53,768
Hourly rate
$26
Employment type
Full-Time

Source-specific fields

Annual Rt
53768.0
Quarter
2
Record ID
7,833
Year
2,026

Gary Dellorfanello holds the role of Water Service Technician Senior at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $53,768.

Sharda Miller

Utilities Customer Service Assistant Senior/Charlotte Water Customer Srv

2026 total comp
$53,477
Sub-department
Cltwt
Base pay
$53,477
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$53,477
Hourly rate
$26
Employment type
Full-Time

Source-specific fields

Annual Rt
53476.8
Quarter
2
Record ID
7,848
Year
2,026

Sharda Miller is a Utilities Customer Service Assistant Senior at Charlotte Water Customer Srv within Cltwt. They work full-time. 2026 total compensation came to $53,477.

Keith Williams

Water Service Technician/Charlotte Water Customer Srv

2026 total comp
$53,373
Sub-department
Cltwt
Base pay
$53,373
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$53,373
Hourly rate
$26
Employment type
Full-Time

Source-specific fields

Annual Rt
53372.8
Quarter
2
Record ID
7,853
Year
2,026

Keith Williams is a Water Service Technician at Charlotte Water Customer Srv within Cltwt. They work full-time. 2026 total compensation came to $53,373.

Tristan Gaddy

Utilities Customer Service Assistant Senior/Charlotte Water Customer Srv

2026 total comp
$53,023
Sub-department
Cltwt
Base pay
$53,023
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$53,023
Hourly rate
$25
Employment type
Full-Time

Source-specific fields

Annual Rt
53022.84
Quarter
2
Record ID
7,881
Year
2,026

Tristan Gaddy holds the role of Utilities Customer Service Assistant Senior at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $53,023.