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City of Charlotte / Charlotte Water Customer Srv

Agency file

Charlotte Water Customer Srv

Source file: City of Charlotte — Employee Pay / ingested Jun 19, 2026

The Charlotte Water Customer Srv operates public utilities and infrastructure such as water, power, sanitation, or energy services.

In 2026, this agency had 117 employees with median total compensation of $57,034; the highest distinct record was $146,819.

Year
2026
Total payroll
$7.4M
Employees
117
Median total
$57,034
Highest record
$146,819

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

How 2026 total compensation is spread across the 117 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($57,034) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base — $63,598 (100%)
  • Overtime — $0 (0%)
  • Other — $0 (0%)
  • Benefits — $0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$51,168
$51,605
$57,034
$68,578
$79,976

The pay ladder for this department. Someone at the 90th percentile earns $79,976 — more than 90% of the department; the 10th percentile earns $51,168. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

Water Service Technician
34 · $51,168
Utilities Customer Service Specialist
10 · $64,584
Water Service Technician Senior
10 · $56,274
Utilities Labor Crew Chief II
7 · $68,578
Industrial Meter Repair Technician
7 · $56,202

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Record list

Employees

Page 1

Warren Mccombs

Water Service Technician Senior/Charlotte Water Customer Srv

2026 total comp
$59,987
Sub-department
Cltwt
Base pay
$59,987
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$59,987
Hourly rate
$29
Employment type
Full-Time

Source-specific fields

Annual Rt
59987.2
Quarter
2
Record ID
7,075
Year
2,026

Warren Mccombs holds the role of Water Service Technician Senior at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $59,987.

Robin Duncan-Smith

Office Assistant Senior/Charlotte Water Customer Srv

2026 total comp
$59,862
Sub-department
Cltwt
Base pay
$59,862
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$59,862
Hourly rate
$29
Employment type
Full-Time

Source-specific fields

Annual Rt
59862.4
Quarter
2
Record ID
7,087
Year
2,026

Robin Duncan-Smith works as a Office Assistant Senior for Charlotte Water Customer Srv within Cltwt. Their status is full-time. Robin earned $59,862 in 2026.

Brishen Murray

Water Service Technician Senior/Charlotte Water Customer Srv

2026 total comp
$59,675
Sub-department
Cltwt
Base pay
$59,675
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$59,675
Hourly rate
$29
Employment type
Full-Time

Source-specific fields

Annual Rt
59675.2
Quarter
2
Record ID
7,111
Year
2,026

Brishen Murray is a Water Service Technician Senior at Charlotte Water Customer Srv within Cltwt. They work full-time. 2026 total compensation came to $59,675.

Renee Francis

Utilities Customer Service Specialist/Charlotte Water Customer Srv

2026 total comp
$59,363
Sub-department
Cltwt
Base pay
$59,363
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$59,363
Hourly rate
$29
Employment type
Full-Time

Source-specific fields

Annual Rt
59363.2
Quarter
2
Record ID
7,211
Year
2,026

Renee Francis holds the role of Utilities Customer Service Specialist at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $59,363.

Adrian Quesada

Water Service Technician Senior/Charlotte Water Customer Srv

2026 total comp
$59,343
Sub-department
Cltwt
Base pay
$59,343
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$59,343
Hourly rate
$27
Employment type
Full-Time

Source-specific fields

Annual Rt
59342.66
Quarter
2
Record ID
7,212
Year
2,026

At Charlotte Water Customer Srv, Adrian Quesada serves as a Water Service Technician Senior within Cltwt. They work full-time. Their 2026 pay totaled $59,343.