City of Charlotte / Charlotte Water Customer Srv

Agency file

Charlotte Water Customer Srv

Source file: City of Charlotte — Employee Pay / ingested Jun 19, 2026

The Charlotte Water Customer Srv operates public utilities and infrastructure such as water, power, sanitation, or energy services.

In 2026, this agency had 117 employees with median total compensation of $57,034; the highest distinct record was $146,819.

Year: 2026
Total payroll: $7.4M
Employees: 117
Median total: $57,034
Highest record: $146,819

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

$49,920$118,917+

Hover a bar for its range; click to filter the list below.

How 2026 total compensation is spread across the 117 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($57,034) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

Base — $63,598 (100%)
Overtime — $0 (0%)
Other — $0 (0%)
Benefits — $0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th

25th

Median

75th

90th

$51,168

$51,605

$57,034

$68,578

$79,976

The pay ladder for this department. Someone at the 90th percentile earns $79,976 — more than 90% of the department; the 10th percentile earns $51,168. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

Water Service Technician

34 · $51,168

Utilities Customer Service Specialist

10 · $64,584

Water Service Technician Senior

10 · $56,274

Utilities Labor Crew Chief II

7 · $68,578

Industrial Meter Repair Technician

7 · $56,202

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Record list

Employees

Page 1

Clary Garcia Pineda

Utilities Customer Service Specialist/Charlotte Water Customer Srv

2026 total comp

$66,830

Sub-department: Cltwt
Base pay: $66,830
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,830
Hourly rate: $31
Employment type: Full-Time

Source-specific fields

Annual Rt: 66830.4
Quarter: 2
Record ID: 6,068
Year: 2,026

Clary Garcia Pineda is a Utilities Customer Service Specialist at Charlotte Water Customer Srv within Cltwt. They work full-time. 2026 total compensation came to $66,830.

Tonja White

Utilities Customer Service Specialist/Charlotte Water Customer Srv

2026 total comp

$66,581

Sub-department: Cltwt
Base pay: $66,581
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,581
Hourly rate: $32
Employment type: Full-Time

Source-specific fields

Annual Rt: 66580.8
Quarter: 2
Record ID: 6,097
Year: 2,026

Tonja White holds the role of Utilities Customer Service Specialist at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $66,581.

Ramon Lorenzo

Customer/Revenue Service Specialist/Charlotte Water Customer Srv

2026 total comp

$66,525

Sub-department: Cltwt
Base pay: $66,525
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,525
Hourly rate: $30
Employment type: Full-Time

Source-specific fields

Annual Rt: 66524.64
Quarter: 2
Record ID: 6,101
Year: 2,026

Ramon Lorenzo holds the role of Customer/Revenue Service Specialist at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $66,525.

Larry Street

Engineering Services Investigator/Charlotte Water Customer Srv

2026 total comp

$66,248

Sub-department: Cltwt
Base pay: $66,248
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,248
Hourly rate: $32
Employment type: Full-Time

Source-specific fields

Annual Rt: 66248.0
Quarter: 2
Record ID: 6,130
Year: 2,026

Larry Street is a Engineering Services Investigator at Charlotte Water Customer Srv within Cltwt. They work full-time. 2026 total compensation came to $66,248.

Roderick Chisholm

Utilities Services Techician/Charlotte Water Customer Srv

2026 total comp

$65,853

Sub-department: Cltwt
Base pay: $65,853
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $65,853
Hourly rate: $32
Employment type: Full-Time

Source-specific fields

Annual Rt: 65852.8
Quarter: 2
Record ID: 6,155
Year: 2,026

At Charlotte Water Customer Srv, Roderick Chisholm serves as a Utilities Services Techician within Cltwt. They work full-time. Their 2026 pay totaled $65,853.

Juan Williams

Utilities Labor Crew Chief II/Charlotte Water Customer Srv

2026 total comp

$65,175

Sub-department: Cltwt
Base pay: $65,175
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $65,175
Hourly rate: $31
Employment type: Full-Time

Source-specific fields

Annual Rt: 65175.24
Quarter: 2
Record ID: 6,409
Year: 2,026

At Charlotte Water Customer Srv, Juan Williams serves as a Utilities Labor Crew Chief II within Cltwt. They work full-time. Their 2026 pay totaled $65,175.

Maribel Zavala

I&Ds Engineering Assistant/Charlotte Water Customer Srv

2026 total comp

$65,144

Sub-department: Cltwt
Base pay: $65,144
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $65,144
Hourly rate: $31
Employment type: Full-Time

Source-specific fields

Annual Rt: 65143.73
Quarter: 2
Record ID: 6,415
Year: 2,026

Maribel Zavala is a I&Ds Engineering Assistant at Charlotte Water Customer Srv within Cltwt. They work full-time. 2026 total compensation came to $65,144.

Deondra Hagans

Utilities Customer Service Specialist/Charlotte Water Customer Srv

2026 total comp

$64,730

Sub-department: Cltwt
Base pay: $64,730
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $64,730
Hourly rate: $31
Employment type: Full-Time

Source-specific fields

Annual Rt: 64729.6
Quarter: 2
Record ID: 6,456
Year: 2,026

Deondra Hagans is a Utilities Customer Service Specialist at Charlotte Water Customer Srv within Cltwt. They work full-time. 2026 total compensation came to $64,730.

Nahshun Sifford

Utilities Customer Service Specialist/Charlotte Water Customer Srv

2026 total comp

$64,584

Sub-department: Cltwt
Base pay: $64,584
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $64,584
Hourly rate: $31
Employment type: Full-Time

Source-specific fields

Annual Rt: 64584.0
Quarter: 2
Record ID: 6,478
Year: 2,026

Nahshun Sifford holds the role of Utilities Customer Service Specialist at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $64,584.

Samuel Smith

Utilities Customer Service Specialist/Charlotte Water Customer Srv

2026 total comp

$64,584

Sub-department: Cltwt
Base pay: $64,584
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $64,584
Hourly rate: $31
Employment type: Full-Time

Source-specific fields

Annual Rt: 64584.0
Quarter: 2
Record ID: 6,479
Year: 2,026

Samuel Smith holds the role of Utilities Customer Service Specialist at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $64,584.

Febee Martin

Utilities Customer Service Specialist/Charlotte Water Customer Srv

2026 total comp

$64,584

Sub-department: Cltwt
Base pay: $64,584
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $64,584
Hourly rate: $31
Employment type: Full-Time

Source-specific fields

Annual Rt: 64584.0
Quarter: 2
Record ID: 6,476
Year: 2,026

Febee Martin works as a Utilities Customer Service Specialist for Charlotte Water Customer Srv within Cltwt. Their status is full-time. Febee earned $64,584 in 2026.