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City of Charlotte / Charlotte Water Customer Srv

Agency file

Charlotte Water Customer Srv

Source file: City of Charlotte — Employee Pay / ingested Jun 19, 2026

The Charlotte Water Customer Srv operates public utilities and infrastructure such as water, power, sanitation, or energy services.

In 2026, this agency had 117 employees with median total compensation of $57,034; the highest distinct record was $146,819.

Year
2026
Total payroll
$7.4M
Employees
117
Median total
$57,034
Highest record
$146,819

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

How 2026 total compensation is spread across the 117 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($57,034) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base$63,598 (100%)
  • Overtime$0 (0%)
  • Other$0 (0%)
  • Benefits$0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$51,168
$51,605
$57,034
$68,578
$79,976

The pay ladder for this department. Someone at the 90th percentile earns $79,976 — more than 90% of the department; the 10th percentile earns $51,168. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Record list

Employees

Page 1

Devere Smith

Utilities Labor Crew Chief II/Charlotte Water Customer Srv

2026 total comp
$68,578
Sub-department
Cltwt
Base pay
$68,578
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$68,578
Hourly rate
$33
Employment type
Full-Time

Source-specific fields

Annual Rt
68577.6
Quarter
2
Record ID
5,895
Year
2,026

Devere Smith holds the role of Utilities Labor Crew Chief II at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $68,578.

Justin Vasser

Utilities Labor Crew Chief II/Charlotte Water Customer Srv

2026 total comp
$68,578
Sub-department
Cltwt
Base pay
$68,578
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$68,578
Hourly rate
$33
Employment type
Full-Time

Source-specific fields

Annual Rt
68577.6
Quarter
2
Record ID
5,897
Year
2,026

Justin Vasser holds the role of Utilities Labor Crew Chief II at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $68,578.

Laney Emanuel

Rehired Retiree/Charlotte Water Customer Srv

2026 total comp
$67,933
Sub-department
Cltwt
Base pay
$67,933
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$67,933
Hourly rate
$33
Employment type
Part-Time

Source-specific fields

Annual Rt
0.0
Quarter
2
Record ID
8,455
Year
2,026

Laney Emanuel holds the role of Rehired Retiree at Charlotte Water Customer Srv within Cltwt. Their status is part-time. In 2026, their total compensation was $67,933.

Clary Garcia Pineda

Utilities Customer Service Specialist/Charlotte Water Customer Srv

2026 total comp
$66,830
Sub-department
Cltwt
Base pay
$66,830
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$66,830
Hourly rate
$31
Employment type
Full-Time

Source-specific fields

Annual Rt
66830.4
Quarter
2
Record ID
6,068
Year
2,026

Clary Garcia Pineda is a Utilities Customer Service Specialist at Charlotte Water Customer Srv within Cltwt. They work full-time. 2026 total compensation came to $66,830.

Tonja White

Utilities Customer Service Specialist/Charlotte Water Customer Srv

2026 total comp
$66,581
Sub-department
Cltwt
Base pay
$66,581
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$66,581
Hourly rate
$32
Employment type
Full-Time

Source-specific fields

Annual Rt
66580.8
Quarter
2
Record ID
6,097
Year
2,026

Tonja White holds the role of Utilities Customer Service Specialist at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $66,581.

Ramon Lorenzo

Customer/Revenue Service Specialist/Charlotte Water Customer Srv

2026 total comp
$66,525
Sub-department
Cltwt
Base pay
$66,525
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$66,525
Hourly rate
$30
Employment type
Full-Time

Source-specific fields

Annual Rt
66524.64
Quarter
2
Record ID
6,101
Year
2,026

Ramon Lorenzo holds the role of Customer/Revenue Service Specialist at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $66,525.

Larry Street

Engineering Services Investigator/Charlotte Water Customer Srv

2026 total comp
$66,248
Sub-department
Cltwt
Base pay
$66,248
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$66,248
Hourly rate
$32
Employment type
Full-Time

Source-specific fields

Annual Rt
66248.0
Quarter
2
Record ID
6,130
Year
2,026

Larry Street is a Engineering Services Investigator at Charlotte Water Customer Srv within Cltwt. They work full-time. 2026 total compensation came to $66,248.

Roderick Chisholm

Utilities Services Techician/Charlotte Water Customer Srv

2026 total comp
$65,853
Sub-department
Cltwt
Base pay
$65,853
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$65,853
Hourly rate
$32
Employment type
Full-Time

Source-specific fields

Annual Rt
65852.8
Quarter
2
Record ID
6,155
Year
2,026

At Charlotte Water Customer Srv, Roderick Chisholm serves as a Utilities Services Techician within Cltwt. They work full-time. Their 2026 pay totaled $65,853.

Juan Williams

Utilities Labor Crew Chief II/Charlotte Water Customer Srv

2026 total comp
$65,175
Sub-department
Cltwt
Base pay
$65,175
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$65,175
Hourly rate
$31
Employment type
Full-Time

Source-specific fields

Annual Rt
65175.24
Quarter
2
Record ID
6,409
Year
2,026

At Charlotte Water Customer Srv, Juan Williams serves as a Utilities Labor Crew Chief II within Cltwt. They work full-time. Their 2026 pay totaled $65,175.

Maribel Zavala

I&Ds Engineering Assistant/Charlotte Water Customer Srv

2026 total comp
$65,144
Sub-department
Cltwt
Base pay
$65,144
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$65,144
Hourly rate
$31
Employment type
Full-Time

Source-specific fields

Annual Rt
65143.73
Quarter
2
Record ID
6,415
Year
2,026

Maribel Zavala is a I&Ds Engineering Assistant at Charlotte Water Customer Srv within Cltwt. They work full-time. 2026 total compensation came to $65,144.

Deondra Hagans

Utilities Customer Service Specialist/Charlotte Water Customer Srv

2026 total comp
$64,730
Sub-department
Cltwt
Base pay
$64,730
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$64,730
Hourly rate
$31
Employment type
Full-Time

Source-specific fields

Annual Rt
64729.6
Quarter
2
Record ID
6,456
Year
2,026

Deondra Hagans is a Utilities Customer Service Specialist at Charlotte Water Customer Srv within Cltwt. They work full-time. 2026 total compensation came to $64,730.

Febee Martin

Utilities Customer Service Specialist/Charlotte Water Customer Srv

2026 total comp
$64,584
Sub-department
Cltwt
Base pay
$64,584
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$64,584
Hourly rate
$31
Employment type
Full-Time

Source-specific fields

Annual Rt
64584.0
Quarter
2
Record ID
6,476
Year
2,026

Febee Martin works as a Utilities Customer Service Specialist for Charlotte Water Customer Srv within Cltwt. Their status is full-time. Febee earned $64,584 in 2026.

Nahshun Sifford

Utilities Customer Service Specialist/Charlotte Water Customer Srv

2026 total comp
$64,584
Sub-department
Cltwt
Base pay
$64,584
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$64,584
Hourly rate
$31
Employment type
Full-Time

Source-specific fields

Annual Rt
64584.0
Quarter
2
Record ID
6,478
Year
2,026

Nahshun Sifford holds the role of Utilities Customer Service Specialist at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $64,584.

Samuel Smith

Utilities Customer Service Specialist/Charlotte Water Customer Srv

2026 total comp
$64,584
Sub-department
Cltwt
Base pay
$64,584
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$64,584
Hourly rate
$31
Employment type
Full-Time

Source-specific fields

Annual Rt
64584.0
Quarter
2
Record ID
6,479
Year
2,026

Samuel Smith holds the role of Utilities Customer Service Specialist at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $64,584.

Margarett Young

Utilities Customer Service Specialist/Charlotte Water Customer Srv

2026 total comp
$64,126
Sub-department
Cltwt
Base pay
$64,126
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$64,126
Hourly rate
$31
Employment type
Full-Time

Source-specific fields

Annual Rt
64126.4
Quarter
2
Record ID
6,514
Year
2,026

Margarett Young is a Utilities Customer Service Specialist at Charlotte Water Customer Srv within Cltwt. They work full-time. 2026 total compensation came to $64,126.

Joseph Reichel

Utilities Services Techician/Charlotte Water Customer Srv

2026 total comp
$63,794
Sub-department
Cltwt
Base pay
$63,794
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$63,794
Hourly rate
$31
Employment type
Full-Time

Source-specific fields

Annual Rt
63793.6
Quarter
2
Record ID
6,564
Year
2,026

At Charlotte Water Customer Srv, Joseph Reichel serves as a Utilities Services Techician within Cltwt. They work full-time. Their 2026 pay totaled $63,794.

Charlotte Waddell

Utilities Labor Crew Chief II/Charlotte Water Customer Srv

2026 total comp
$63,586
Sub-department
Cltwt
Base pay
$63,586
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$63,586
Hourly rate
$31
Employment type
Full-Time

Source-specific fields

Annual Rt
63585.6
Quarter
2
Record ID
6,595
Year
2,026

Charlotte Waddell works as a Utilities Labor Crew Chief II for Charlotte Water Customer Srv within Cltwt. Their status is full-time. Charlotte earned $63,586 in 2026.

Desire Thomas

Utilities Customer Service Specialist/Charlotte Water Customer Srv

2026 total comp
$63,357
Sub-department
Cltwt
Base pay
$63,357
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$63,357
Hourly rate
$30
Employment type
Full-Time

Source-specific fields

Annual Rt
63356.8
Quarter
2
Record ID
6,657
Year
2,026

Desire Thomas is a Utilities Customer Service Specialist at Charlotte Water Customer Srv within Cltwt. They work full-time. 2026 total compensation came to $63,357.

Samuel Relyea

Utilities Customer Service Specialist/Charlotte Water Customer Srv

2026 total comp
$63,357
Sub-department
Cltwt
Base pay
$63,357
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$63,357
Hourly rate
$30
Employment type
Full-Time

Source-specific fields

Annual Rt
63356.8
Quarter
2
Record ID
6,655
Year
2,026

Samuel Relyea works as a Utilities Customer Service Specialist for Charlotte Water Customer Srv within Cltwt. Their status is full-time. Samuel earned $63,357 in 2026.

Faheem Reed-Green

Engineering Services Investigator/Charlotte Water Customer Srv

2026 total comp
$61,818
Sub-department
Cltwt
Base pay
$61,818
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$61,818
Hourly rate
$30
Employment type
Full-Time

Source-specific fields

Annual Rt
61817.6
Quarter
2
Record ID
6,901
Year
2,026

Faheem Reed-Green works as a Engineering Services Investigator for Charlotte Water Customer Srv within Cltwt. Their status is full-time. Faheem earned $61,818 in 2026.

Warren Mccombs

Water Service Technician Senior/Charlotte Water Customer Srv

2026 total comp
$59,987
Sub-department
Cltwt
Base pay
$59,987
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$59,987
Hourly rate
$29
Employment type
Full-Time

Source-specific fields

Annual Rt
59987.2
Quarter
2
Record ID
7,075
Year
2,026

Warren Mccombs holds the role of Water Service Technician Senior at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $59,987.

Robin Duncan-Smith

Office Assistant Senior/Charlotte Water Customer Srv

2026 total comp
$59,862
Sub-department
Cltwt
Base pay
$59,862
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$59,862
Hourly rate
$29
Employment type
Full-Time

Source-specific fields

Annual Rt
59862.4
Quarter
2
Record ID
7,087
Year
2,026

Robin Duncan-Smith works as a Office Assistant Senior for Charlotte Water Customer Srv within Cltwt. Their status is full-time. Robin earned $59,862 in 2026.

Brishen Murray

Water Service Technician Senior/Charlotte Water Customer Srv

2026 total comp
$59,675
Sub-department
Cltwt
Base pay
$59,675
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$59,675
Hourly rate
$29
Employment type
Full-Time

Source-specific fields

Annual Rt
59675.2
Quarter
2
Record ID
7,111
Year
2,026

Brishen Murray is a Water Service Technician Senior at Charlotte Water Customer Srv within Cltwt. They work full-time. 2026 total compensation came to $59,675.

Renee Francis

Utilities Customer Service Specialist/Charlotte Water Customer Srv

2026 total comp
$59,363
Sub-department
Cltwt
Base pay
$59,363
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$59,363
Hourly rate
$29
Employment type
Full-Time

Source-specific fields

Annual Rt
59363.2
Quarter
2
Record ID
7,211
Year
2,026

Renee Francis holds the role of Utilities Customer Service Specialist at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $59,363.

Adrian Quesada

Water Service Technician Senior/Charlotte Water Customer Srv

2026 total comp
$59,343
Sub-department
Cltwt
Base pay
$59,343
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$59,343
Hourly rate
$27
Employment type
Full-Time

Source-specific fields

Annual Rt
59342.66
Quarter
2
Record ID
7,212
Year
2,026

At Charlotte Water Customer Srv, Adrian Quesada serves as a Water Service Technician Senior within Cltwt. They work full-time. Their 2026 pay totaled $59,343.

Lynwood Riley

Utilities Services Techician/Charlotte Water Customer Srv

2026 total comp
$58,518
Sub-department
Cltwt
Base pay
$58,518
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$58,518
Hourly rate
$28
Employment type
Full-Time

Source-specific fields

Annual Rt
58518.46
Quarter
2
Record ID
7,289
Year
2,026

At Charlotte Water Customer Srv, Lynwood Riley serves as a Utilities Services Techician within Cltwt. They work full-time. Their 2026 pay totaled $58,518.

Delicia Mckelvey

Utilities Services Techician/Charlotte Water Customer Srv

2026 total comp
$57,762
Sub-department
Cltwt
Base pay
$57,762
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$57,762
Hourly rate
$28
Employment type
Full-Time

Source-specific fields

Annual Rt
57761.6
Quarter
2
Record ID
7,382
Year
2,026

Delicia Mckelvey holds the role of Utilities Services Techician at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $57,762.

Mario Fourney

Industrial Meter Repair Technician/Charlotte Water Customer Srv

2026 total comp
$57,351
Sub-department
Cltwt
Base pay
$57,351
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$57,351
Hourly rate
$28
Employment type
Full-Time

Source-specific fields

Annual Rt
57350.59
Quarter
2
Record ID
7,449
Year
2,026

Mario Fourney holds the role of Industrial Meter Repair Technician at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $57,351.

Giovonie Waddell

Water Service Technician Senior/Charlotte Water Customer Srv

2026 total comp
$57,096
Sub-department
Cltwt
Base pay
$57,096
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$57,096
Hourly rate
$27
Employment type
Full-Time

Source-specific fields

Annual Rt
57096.0
Quarter
2
Record ID
7,467
Year
2,026

Giovonie Waddell works as a Water Service Technician Senior for Charlotte Water Customer Srv within Cltwt. Their status is full-time. Giovonie earned $57,096 in 2026.

Seth Carter

Utilities Labor Crew Chief I/Charlotte Water Customer Srv

2026 total comp
$57,034
Sub-department
Cltwt
Base pay
$57,034
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$57,034
Hourly rate
$27
Employment type
Full-Time

Source-specific fields

Annual Rt
57033.6
Quarter
2
Record ID
7,472
Year
2,026

Seth Carter holds the role of Utilities Labor Crew Chief I at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $57,034.

Jamoan Martin

Water Service Technician Senior/Charlotte Water Customer Srv

2026 total comp
$56,576
Sub-department
Cltwt
Base pay
$56,576
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$56,576
Hourly rate
$27
Employment type
Full-Time

Source-specific fields

Annual Rt
56576.0
Quarter
2
Record ID
7,575
Year
2,026

Jamoan Martin works as a Water Service Technician Senior for Charlotte Water Customer Srv within Cltwt. Their status is full-time. Jamoan earned $56,576 in 2026.

Daniel Ratliff

Water Meter Repair Technician/Charlotte Water Customer Srv

2026 total comp
$56,576
Sub-department
Cltwt
Base pay
$56,576
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$56,576
Hourly rate
$27
Employment type
Full-Time

Source-specific fields

Annual Rt
56576.0
Quarter
2
Record ID
7,576
Year
2,026

Daniel Ratliff holds the role of Water Meter Repair Technician at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $56,576.

Marcus Gwaltney

Water Service Technician/Charlotte Water Customer Srv

2026 total comp
$56,306
Sub-department
Cltwt
Base pay
$56,306
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$56,306
Hourly rate
$27
Employment type
Full-Time

Source-specific fields

Annual Rt
56305.6
Quarter
2
Record ID
7,604
Year
2,026

Marcus Gwaltney works as a Water Service Technician for Charlotte Water Customer Srv within Cltwt. Their status is full-time. Marcus earned $56,306 in 2026.

Joshua Smith

Industrial Meter Repair Technician/Charlotte Water Customer Srv

2026 total comp
$56,202
Sub-department
Cltwt
Base pay
$56,202
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$56,202
Hourly rate
$27
Employment type
Full-Time

Source-specific fields

Annual Rt
56201.6
Quarter
2
Record ID
7,622
Year
2,026

Joshua Smith holds the role of Industrial Meter Repair Technician at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $56,202.

Willie Blalock

Industrial Meter Repair Technician/Charlotte Water Customer Srv

2026 total comp
$56,202
Sub-department
Cltwt
Base pay
$56,202
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$56,202
Hourly rate
$27
Employment type
Full-Time

Source-specific fields

Annual Rt
56201.6
Quarter
2
Record ID
7,620
Year
2,026

At Charlotte Water Customer Srv, Willie Blalock serves as a Industrial Meter Repair Technician within Cltwt. They work full-time. Their 2026 pay totaled $56,202.

Christopher Zamor

Industrial Meter Repair Technician/Charlotte Water Customer Srv

2026 total comp
$56,202
Sub-department
Cltwt
Base pay
$56,202
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$56,202
Hourly rate
$27
Employment type
Full-Time

Source-specific fields

Annual Rt
56201.6
Quarter
2
Record ID
7,624
Year
2,026

Christopher Zamor is a Industrial Meter Repair Technician at Charlotte Water Customer Srv within Cltwt. They work full-time. 2026 total compensation came to $56,202.

Don Lorth

Water Service Technician/Charlotte Water Customer Srv

2026 total comp
$56,181
Sub-department
Cltwt
Base pay
$56,181
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$56,181
Hourly rate
$27
Employment type
Full-Time

Source-specific fields

Annual Rt
56180.8
Quarter
2
Record ID
7,628
Year
2,026

Don Lorth works as a Water Service Technician for Charlotte Water Customer Srv within Cltwt. Their status is full-time. Don earned $56,181 in 2026.

Gregory Byers

Industrial Meter Repair Technician/Charlotte Water Customer Srv

2026 total comp
$56,098
Sub-department
Cltwt
Base pay
$56,098
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$56,098
Hourly rate
$27
Employment type
Full-Time

Source-specific fields

Annual Rt
56097.6
Quarter
2
Record ID
7,649
Year
2,026

Gregory Byers works as a Industrial Meter Repair Technician for Charlotte Water Customer Srv within Cltwt. Their status is full-time. Gregory earned $56,098 in 2026.

Cardero Perry

Water Service Technician Senior/Charlotte Water Customer Srv

2026 total comp
$55,973
Sub-department
Cltwt
Base pay
$55,973
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$55,973
Hourly rate
$27
Employment type
Full-Time

Source-specific fields

Annual Rt
55972.8
Quarter
2
Record ID
7,664
Year
2,026

Cardero Perry holds the role of Water Service Technician Senior at Charlotte Water Customer Srv within Cltwt. Their status is full-time. In 2026, their total compensation was $55,973.

Ambiorix Lorenzo

Water Service Technician Senior/Charlotte Water Customer Srv

2026 total comp
$55,411
Sub-department
Cltwt
Base pay
$55,411
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$55,411
Hourly rate
$27
Employment type
Full-Time

Source-specific fields

Annual Rt
55411.2
Quarter
2
Record ID
7,700
Year
2,026

Ambiorix Lorenzo is a Water Service Technician Senior at Charlotte Water Customer Srv within Cltwt. They work full-time. 2026 total compensation came to $55,411.